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Old 04-01-2013, 10:14 AM   #1
creedfan4lyflds
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New WDW Service Dog webpage/Kennels at some attractions

Hi everyone! While standing in line for Mission:Space the other day, a family with a young child in a wheelchair and a service dog came in right ahead of us, and I overheard the two CMs speaking to each other after they moved into the line. I'm sure at some point or another this information has been shared before, but just in case, I felt it needed to be shared.

After the family moved along, the obviosly senior CM member told the obviously newer CM that they should only reveal that they have a kennel available for service dogs if the family asks if there is some way the party can ride together. Since this had been volunteered to the family, they of course took them up on it, and I was pleasantly suprised to see a CM sitting on a bench in the exit with the service dog. But if you didn't know, you might never ask, so, ask! I have no idea what other attractions might have this, but at least we know know about Mission:Space!

I've seen more service dogs at the parks in the last couple weeks than I ever have, especially the less "tradional" serivce dogs. With service dogs being trained for so much more than blindness now, I imagine that this number will get even higher and higher (yeay for opportunities for other breeds of dogs!!).
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Old 04-01-2013, 10:46 AM   #2
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This is an absolute violation of Disney rules for Cast Members. I could have led to one (or both) of the CMs being fired. We are absolutely prohibited from caring for a Service Animal while the Guest is in/on an attraction.
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Old 04-01-2013, 11:03 AM   #3
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I find this so concerning! I've seen many dogs in the parks and I always assumed they are handled at all times by their owners, who know their behavior and needs well. Not a CM who may or may not know anything about dogs at all. Think of the liability if a dog were to escape and/or hurt someone while out of its owner's care! Especially now with all the "nontraditional" service dogs who may or may not be as well behaved as they should be. WDW is a very stressful place for even the best-trained dogs.
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Old 04-01-2013, 09:00 PM   #4
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He did not say the CM was caring for the dog he said the CM has a kennel for the dog. Disney according to a law suit last year are suppose to put kennels at the rides that the dogs can not go on. I have been waiting to hear when this would start. No idea if I will use it or not, but it seems like it is finally here. I assume. The opposite of what others, I picture the dog in the kennel and a CM on a bench near the kennel, not caring for the dog but making sure only the owner opens the kennel. In my mine I pictured the new bracelets would somehow be linked to the dog kennels. I wonder how this would all work, can't wait to find out.

I also find it very disturbing how many un service animals are everywhere. Now that Disney is finally up to par with ADA, maybe the unserviceable dogs will be told to leave when they sit in the kennel and bark and such. Although, Disney may find that the real service animals are probably the ones who will not use the kennels, I still can not see putting my eyes in a kennel, I want to ride as a family but if my eyes have to sit out I want her to be with family more than in a kennel.
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Old 04-01-2013, 09:59 PM   #5
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I don't understand. If there was a kennel, why was the dog with the CM at the exit?

I couldn't see putting a service dog in a kennel for something like this. Service animals (typically) are so used to being with their owners to repeatedly separate them like this seems way too stressful to the dog. Its one thing to kennel them for a trip as a whole, but "Ok puppy here's a cage you've never seen and I'll come get you in ten minutes'' over and over
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Old 04-01-2013, 10:19 PM   #6
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I agree lock, except for it is at least now an option. The only one I think I would even consider it on is space and splash, before dog days we always got a picture, we have not been able to get the whole family now and dgd is now. Going to be 8, it would be nice to at least get the picture, but I doubt I will, not until the kinks are worked out in a few years. I am glad they have a CM watch over the kennel, my dog Is $40,000 my first concern was who will make sure only I take him. But I have lots of other concerns, like who washs the kennels how often, at the big kennels they can make sure every dog is vaccinated, most of the un service dogs probably aren't and then may dog goes in after and gets sick, no thank you.i am glad that it is an option, but for me and my dog it will be several years before I think I will try it, if ever.

And for those who don't know why, blind sued in class action and won this, because it is very difficult for our families to always be separated, never mind the time consuming effects of those rides the dogs can't go on. Yes there is ride swap and such, but when you have a disability you just don't get right on a ride, we often wait our 90 minutes and then wait again at least 60 minutes as a family to go on some rides like soc or RSR, the park takes us way longer than a w/c person.

I wonder if this means they also have seating for blind in parades, and not put us with the w/c persons. Hope so.
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Old 04-02-2013, 07:43 AM   #7
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WDW website - new page about travel with Service Animals

This is a brand new page I just found.
https://disneyworld.disney.go.com/gu...rvice-animals/

It includes a lot of information and links to more specifics. If you go toward the bottom, there is also a map with service dog relief areas. If you click on the name of the one you are interested in, it will show on the map where it is.
I'm guessing that you can probably also do a similar search for thm on the My Disney Experience app.
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Old 04-02-2013, 03:25 PM   #8
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Any idea why the trainer, or person ( I assume trainer) is holding what looks like a GAC card and what words are on it?

Also, this is new, but it says nothing about the kennels that we heard talked about recently, any thoughts?
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Old 04-02-2013, 03:36 PM   #9
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Quote:
Originally Posted by gilesmt View Post
Any idea why the trainer, or person ( I assume trainer) is holding what looks like a GAC card and what words are on it?

Also, this is new, but it says nothing about the kennels that we heard talked about recently, any thoughts?
May be their add a new stamp so the cm will know automatically to send you towards the kennel. This also could be a way to prevent non service animals in because if you have a service animal and get a gac it be a better way to regulate it. Not that you need proof but if guest with service animals know they need to get a gac then they be better helped and could find people who bring in their regular pets. Or may be it just a tip sheet for dog owners that give them location a and other info that the same size as a gac. Dose the gac have info on the back that tells you what to do with an attraction that has an alternate entrance. Or may be they just used it in the picture for no reason other then Turin it to disabilities.
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Old 04-02-2013, 11:14 PM   #10
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Quote:
Originally Posted by gilesmt View Post
Any idea why the trainer, or person ( I assume trainer) is holding what looks like a GAC card and what words are on it?

Also, this is new, but it says nothing about the kennels that we heard talked about recently, any thoughts?
Not addressed, but seems unlikely based on "Cast Members are not allowed to care for or take control of service animals at any time", and "a member of the party must remain with the service animal at all times".
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Old 04-02-2013, 11:48 PM   #11
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Originally Posted by kaytieeldr View Post
Not addressed, but seems unlikely based on "Cast Members are not allowed to care for or take control of service animals at any time", and "a member of the party must remain with the service animal at all times".
Yes.
And, the website does state that very clearly.

The person in the pictures on the website is the same person in each picture. It appears she is supposed to be the guest who is using the Service Dog.
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Old 04-03-2013, 09:33 AM   #12
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After zooming in on the GAC in the photo ( curiosity got the best of me) I could not read the wording, but it does not appear to have the place for stamps instead it is preprinted. It could be that they have made a GAC with service dog info, such as the rules that are posted on the site. The GAC was used as prop in the photo and i have never seen Disney "advertise" the card like that before so this particular card may be service dog specific, but I guess we will only know for sure when someone post first hand knowledge.
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Old 04-02-2013, 03:55 PM   #13
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It could be since the dog looks like being a seeing eye dog the person would need a gac any way to get front row for shows and other things so that why hey used a gac for picture.


I mean Ko offense by this post and do not want to offend anyone so sorry if I did ahead of time.
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Old 04-02-2013, 04:17 PM   #14
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I can't connect to the linked page. It's saying 404 not found...
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Old 04-02-2013, 06:30 PM   #15
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I can't connect to the linked page. It's saying 404 not found...
It may have been temporarily unavailable. I was just able to use the link from a computer that had not been or before and I also accessed it with my iPhone. Both loaded the whole page very quickly.
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