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Old 02-07-2013, 08:12 AM   #1
disneymagicgirl
Been there, Done that, Going back!
 
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Join Date: Dec 2005
Location: Franklin, TN
Posts: 3,852

What is going on with Disney IT!?

I called yesterday to adjust my ressie to match our new plane tix. Well, that took over an hour due to confused CMs as well as some system issues.

Today I get the invoice/confirmations for our split stay. One says arrive at BC GV on 5/9 and depart 6/1 for $2002.63. Heck yeah! I will stay 3 weeks for $2k! That was actually supposed to be 5/12-5/18.
The other one says YC GV 5/9 thru 5/16 MYP for $2450. It was supposed to be 5/9-5/12. The dates aren't correct but the prices are correct for the dates I was supposed to have reserved. I don't even know where to begin with calling to get this fixed. If I have to sit on the phone over an hour again...

Why can't they get it together!?!?

ETA- The reservations show up correct in MDE, so I think I am just going to leave it how it is so I don't have to be on the phone forever again. So weird!
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offsite in 1988,AKL 5/04,POP 6/05,ASMu 12/05 with MVMCP, ASMo 9/06 w/ MNSSHP,4/09 AKL, 9/09 MNSSHP & 7nt E.Carib DCL w/ Tortola, 10/10 Poly w/ MNSSHP, 10/11 POFQ w/ MNSSHP, 5/12 DCL Fantasy W. Carib and AKL/MK, 05/13 BC

Last edited by disneymagicgirl; 02-07-2013 at 08:18 AM.
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Old 02-07-2013, 11:03 AM   #2
Donnainnj
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Join Date: Feb 2001
Location: NJ
Posts: 1,837

Don't know but maybe this could have something to do with it.
http://www.zdnet.com/hcl-to-get-disn...us-7000000139/
Quote:
Originally Posted by disneymagicgirl View Post
I called yesterday to adjust my ressie to match our new plane tix. Well, that took over an hour due to confused CMs as well as some system issues.

Today I get the invoice/confirmations for our split stay. One says arrive at BC GV on 5/9 and depart 6/1 for $2002.63. Heck yeah! I will stay 3 weeks for $2k! That was actually supposed to be 5/12-5/18.
The other one says YC GV 5/9 thru 5/16 MYP for $2450. It was supposed to be 5/9-5/12. The dates aren't correct but the prices are correct for the dates I was supposed to have reserved. I don't even know where to begin with calling to get this fixed. If I have to sit on the phone over an hour again...

Why can't they get it together!?!?

ETA- The reservations show up correct in MDE, so I think I am just going to leave it how it is so I don't have to be on the phone forever again. So weird!
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