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Old 02-06-2013, 10:47 PM   #1
OLT2004
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Why Does Universal NOT Sell A No Expire Option??

So, I had a 7 Day ticket, bought way back in 2007.

We enjoyed 3 Days @ both Universal parks.

I asked @ Guest Services If I could make our remaining days "No Expire".
I was willing to pay a Reasonable Amount.

The customer service Rep looked @ me like I had just beamed in from the Simpson Ride...and said "We do not offer that option".

I asked to speak to a Manger.
She said it would not matter...Universal does not offer No Expire.

I insisted that I speak to a Manager.
She got one.
The manager also stated that they do not offer a no expire option.

I stated that a No Expire option could be good for them.

He did not seem interested....
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Old 02-06-2013, 11:22 PM   #2
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possibly the same reason Disney is not selling them any longer. They want you to buy more tickets.
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Old 02-06-2013, 11:39 PM   #3
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Quote:
Originally Posted by kokomos
possibly the same reason Disney is not selling them any longer. They want you to buy more tickets.
Where are you looking Disney world till has no expiration option
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Old 02-06-2013, 11:59 PM   #4
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Im not looking but they no longer offer no expiring online or at the gates. UT will be selling them until they run out of stock they are doing away with it.
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Old 02-07-2013, 01:15 AM   #5
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Quote:
Originally Posted by disneybaker View Post
Where are you looking Disney world till has no expiration option
They still have it, but they are no longer advertising it.You have to ask for it
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Old 02-07-2013, 07:40 AM   #6
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Here's a better question....why should Universal sell a no expire ticket?
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Old 02-07-2013, 07:49 AM   #7
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When you bought that 7 day ticket, it was probably $99. Universal tickets are very cheap compared to Disney. It isn't economically feasible to make things non expiring.

Costco often has a non-expiring ticket. The last one was good until 2015. The newest one that is $134 for 3 days is only good until the end of 2013.
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Old 02-07-2013, 10:00 AM   #8
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Originally Posted by RMulieri

They still have it, but they are no longer advertising it.You have to ask for it
I had to ask for it in 2005
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Old 02-07-2013, 10:12 AM   #9
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I dislike the attitude too. I see this all the time where I work. People refuse to accept rules and give those who tell them the rules a hard time. I hope that you didn't actually give anyone a hard time about this but it reads like you did.
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Old 02-07-2013, 11:41 AM   #10
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Originally Posted by disneybaker View Post
I had to ask for it in 2005
This is a new/recent thing apparently .It was news over on the themepark boards a few weeks ago
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Old 02-07-2013, 09:04 AM   #11
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Quote:
Originally Posted by OLT2004 View Post
So, I had a 7 Day ticket, bought way back in 2007.

I asked to speak to a Manger.
She said it would not matter...Universal does not offer No Expire.

I insisted that I speak to a Manager.
She got one.
The manager also stated that they do not offer a no expire option.

I stated that a No Expire option could be good for them.

He did not seem interested....
Honestly, I'm a bit surprised at the attitude of entitlement here. You purchased tickets that were good for a certain time period, and then you believed that Universal should cater to the fact that you did not want to abide by the terms of the tickets?? (Perhaps my experience working in customer service also just made me bristle as I read your post... You "insisted" that she get a manager, because you were so certain that you knew better than she did...)

Anyway, Uni offers a wide variety of ticket options to fit a plethora of needs/wants. Everyone needs to make sure that they understand the terms/conditions of their tickets before they purchase them.
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Old 02-10-2013, 01:20 PM   #12
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Universal once DID have nonexpiring tickets. In 1999, my husband and I spent the Y2K New Year's Eve there, and the parks were empty, dead, abandoned. We rode everything many times (Spider-Man 10!) and left with an unused day. In 2009, we were on a Bahamas cruise that docked a day in Florida, so we rented a car, and drove to Universal. At the gates, the gate workers were dismayed we were using nearly 10 year old tickets, but they called over a manager, and they said they were still good! But it was a SUPER BUSY day and we didn't really ride much except with our little ones in the Suess area.
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Old 02-11-2013, 07:47 PM   #13
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Why should Universal sell No Expire Tickets?

Brand Loyalty -
Guests would "follow" the new things @ Universal and make it a point to
visit again.
This would generate...
Parking fee's, Food $$$, Citywalk $$$, perhaps a On Site Hotel Stay.
Which would...
Deny Disney a "Lock" on the Orlando visitor for the entire vacation.
Why do you think Disney has the Magical Express?
Advertising/Marketing...
Universal can take "The High Ground" as a more consumer/family/budget
vacation destination...
Can't you hear Morgan Freeman Or Sean Connery...Visit the world of Harry
Potter...Etc...This year and next for the price of one trip to that other park.

Oh well, My Personal Bottom Line...
We will be visiting Orlando again in about 2 years.
Universal will probably NOT be included in that next Orlando vacation.
If I could have purchased a No Expire option it would have been.
But, we have a Disney water park day and a Disney Theme Park day left.
I will plan my vacation around those two tickets and purchase more Disney days as needed, plus a Seaworld day.
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Started Going In 1996...
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OLT Was One Last Trip...In 2004...

Christmas 2007
Went Again In 2207...Very Last Trip!


Went Again In 2010...

Now Planning For January 2013...
OMG Can Our Youngest Really Be 21?
She Was Pre-School Our 1st Trip...Now I Am Planning A Drink
Around World Showcase Tour...

OMG Can This Really Be My DW 50th Bday Trip?


OMG - How Time Fly's...
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Old 02-11-2013, 08:20 PM   #14
damo
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Quote:
Originally Posted by OLT2004 View Post
Why should Universal sell No Expire Tickets?

Brand Loyalty -
Guests would "follow" the new things @ Universal and make it a point to
visit again.
This would generate...
Parking fee's, Food $$$, Citywalk $$$, perhaps a On Site Hotel Stay.
Which would...
Deny Disney a "Lock" on the Orlando visitor for the entire vacation.
Why do you think Disney has the Magical Express?
Advertising/Marketing...
Universal can take "The High Ground" as a more consumer/family/budget
vacation destination...
Can't you hear Morgan Freeman Or Sean Connery...Visit the world of Harry
Potter...Etc...This year and next for the price of one trip to that other park.

Oh well, My Personal Bottom Line...
We will be visiting Orlando again in about 2 years.
Universal will probably NOT be included in that next Orlando vacation.
If I could have purchased a No Expire option it would have been.
But, we have a Disney water park day and a Disney Theme Park day left.
I will plan my vacation around those two tickets and purchase more Disney days as needed, plus a Seaworld day.
A 7 day non-expiry park hopper at WDW is $549. You paid $99 for your 7 day ticket. How much would you have been willing to pay for the non-expiry option?

Disneyland doesn't offer non-expiry tickets either.
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Old 02-13-2013, 11:20 PM   #15
OLT2004
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Damo - Disneyland is in CA - I am only talking abou Disney World in FL...
__________________
Started Going In 1996...
Went In 1997 & Y2K...
OLT Was One Last Trip...In 2004...

Christmas 2007
Went Again In 2207...Very Last Trip!


Went Again In 2010...

Now Planning For January 2013...
OMG Can Our Youngest Really Be 21?
She Was Pre-School Our 1st Trip...Now I Am Planning A Drink
Around World Showcase Tour...

OMG Can This Really Be My DW 50th Bday Trip?


OMG - How Time Fly's...
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