Iger Strikes Back - Letter to Edward Markey - The DIS Discussion Forums

crazy4wdw · 01-29-2013, 08:39 AM

January 28, 2013

The Honorable Edward Markey

2108 Rayburn House Office Building Washington, DC 20515

Congressman Markey:

For 90 years, Disney has been synonymous with high-quality entertainment for families and children of all ages. We use creativity, innovation and technology to create memorable moments and experiences for our hundreds of millions of customers and guests. And, as you well know, Disney’s record and commitment to children’s safety and security and the protection of their privacy is exemplary. People around the world trust Disney and its products. That trust is the cornerstone of our company, and we take it very seriously.

We are offended by the ludicrous and utterly ill-informed assertion in your letter dated January 24, 2013, that we would in any way haphazardly or recklessly introduce a program that manipulates children, or wantonly puts their safety at risk.

It is truly unfortunate and extremely disappointing that you chose to publicly attack us before taking the time to review our policies and/or contact us for information, which would have obviated the need for your letter. Had you or your staff made the slightest effort, you would have found most of the answers to your questions already existed and were publicly available online at http://corporate.disney.go.com/corporate/pp.html and https://disneyworld.disney.go.com/fa...rivacy-policy/.

In the enclosed attachment, we address the questions in your letter about our new, yet-to-be launched program, MyMagic+. However, to ensure that you fully understand our practices as they pertain to children, and our commitment to our guests’ privacy, let me be clear and reiterate the basic facts.

MyMagic+ is a completely optional program that was designed with privacy controls from the outset. Disney does not use personal information to market to children under age 13, does not personalize or target advertisements to an individual child, and never shares children’s personal information with any third party for their marketing purposes. Additionally, parents have full control over their child’s participation in MyMagic+. We have transparent privacy practices, guests can control and limit the amount of information they provide to us — and how their information is used.

Further details are attached

Sincerely,
Robert A Iger

Tonka's Skipper · 01-29-2013, 09:06 AM

Good for Iger.........that congressman was out for nothing more then to get his name in the news!

Peter Pirate 2 · 01-29-2013, 12:57 PM

Good response, I guess. Because now, should something happen to someone along the lines that were discussed, the wronged parties ought to be able to successfully sue the beejesus ot of Disney.

Hey Bobby, the company used to stand for all those things you mentioned but these days it's mostly just talk, PR and living off of your reputation I think.

DRDISNEYMD · 01-29-2013, 08:55 PM

~I love it! Iger's response is scathing, ouch!!! Oh well, you blew it Markey! There will be no fabulous castle suite & VIP tour for you!

~With that said, it's kind of sad that Markey looks at Disney no differently than Walmart! Disney hasn't been looking too hot in the press, as of late -- they're in dire need of some serious damage control.

Peter Pirate 2 · 01-29-2013, 09:20 PM

Quote:

Originally Posted by DRDISNEYMD

~I love it! Iger's response is scathing, ouch!!! Oh well, you blew it Markey! There will be no fabulous castle suite & VIP tour for you!

~With that said, it's kind of sad that Markey looks at Disney no differently than Walmart! Disney hasn't been looking too hot in the press, as of late -- they're in dire need of some serious damage control.

Dr. You're not paying attention to Baron, Lokedout or Yoho ... Today's Disney is no different than Walmart with the exception that Disney's founder was a guy named Walt and Walmart's was a guy named Sam. Care to compare the two.

insureman · 01-29-2013, 09:58 PM

The is the same idiot that wants to run for John Kerry's Senate seat here in Massachusetts if Kerry gets Secretary Of State. Sorry America.

SpacePlace · 01-29-2013, 10:28 PM

Iger made Markey look like a complete amateur. It's true, do your research, especially before you go out and attack someone/organization publicly. Markey needs to get new staff - like ones that know how to view the Disney website.

Planogirl · 01-29-2013, 10:32 PM

Iger sounds peevish to me and I can't help but think that much of this could have been avoided if Disney were more forthcoming about their plans. There is still much that we don't know about this new system but at least Markey should shut up now.

Reddog1134 · 01-30-2013, 09:58 AM

All the info in Iger's letter may be correct but the attitude and tone was completely inappropriate.

He should have been much more professional.

ChipnDale79 · 01-30-2013, 04:00 PM

Quote:

Originally Posted by Reddog1134

All the info in Iger's letter may be correct but the attitude and tone was completely inappropriate.

He should have been much more professional.

I was wondering if I was the only one that felt that way...

pwdebbie · 01-30-2013, 04:10 PM

Quote:

Originally Posted by Reddog1134

All the info in Iger's letter may be correct but the attitude and tone was completely inappropriate.

He should have been much more professional.

Agree.

Tonka's Skipper · 01-31-2013, 06:32 AM

Quote:

Originally Posted by Reddog1134

All the info in Iger's letter may be correct but the attitude and tone was completely inappropriate.

He should have been much more professional.

WHY?......the congress guy was snarky and rude and acting like a smart ***. He didn't do his homework and was called on it by Iger...........the congress guy got just what he deserved!

Yes I know he most likely didn't write it himself..but he should have managed his staff. All adding up to the fact he should not be in the job he has.

JMHO

AKK

skater · 01-31-2013, 07:57 AM

Iger's letter sounds like a snarky Disboard post.

ChipnDale79 · 01-31-2013, 09:32 AM

Quote:

Originally Posted by Tonka's Skipper

WHY?......the congress guy was snarky and rude and acting like a smart ***. He didn't do his homework and was called on it by Iger...........the congress guy got just what he deserved!

Yes I know he most likely didn't write it himself..but he should have managed his staff. All adding up to the fact he should not be in the job he has.

JMHO

AKK

Maybe because Iger is the CEO of a Fortune 500 company? IMO he should have acted professional, which he did not in his letter.

mm1971 · 01-31-2013, 03:07 PM

Quote:

Originally Posted by Tonka's Skipper

I totally disagree..there is more then one form of professional.

The congress person was taking a pot shot at Iger and Disney for no other reason then to get his name in the news......he was rude, snarky and worte a most UNprofessional letter.

Iger stood up for himself and Disney...............BRAVO IGER!

AKK

Agree fully.

Should I apologize to everyone now for being from MA? I really hope this clown doesn't replace Kerry.

Quote:

Originally Posted by Reddog1134

I know that Iger's response was inappropriate because it's how I would have responded.

Just spit my water all over my computer screen when I read that.

01-29-2013, 08:39 AM	#1
crazy4wdw DIS Veteran Join Date: Jan 2001 Location: South Carolina Posts: 3,778	Iger Strikes Back - Letter to Edward Markey January 28, 2013 The Honorable Edward Markey 2108 Rayburn House Office Building Washington, DC 20515 Congressman Markey: For 90 years, Disney has been synonymous with high-quality entertainment for families and children of all ages. We use creativity, innovation and technology to create memorable moments and experiences for our hundreds of millions of customers and guests. And, as you well know, Disney’s record and commitment to children’s safety and security and the protection of their privacy is exemplary. People around the world trust Disney and its products. That trust is the cornerstone of our company, and we take it very seriously. We are offended by the ludicrous and utterly ill-informed assertion in your letter dated January 24, 2013, that we would in any way haphazardly or recklessly introduce a program that manipulates children, or wantonly puts their safety at risk. It is truly unfortunate and extremely disappointing that you chose to publicly attack us before taking the time to review our policies and/or contact us for information, which would have obviated the need for your letter. Had you or your staff made the slightest effort, you would have found most of the answers to your questions already existed and were publicly available online at http://corporate.disney.go.com/corporate/pp.html and https://disneyworld.disney.go.com/fa...rivacy-policy/. In the enclosed attachment, we address the questions in your letter about our new, yet-to-be launched program, MyMagic+. However, to ensure that you fully understand our practices as they pertain to children, and our commitment to our guests’ privacy, let me be clear and reiterate the basic facts. MyMagic+ is a completely optional program that was designed with privacy controls from the outset. Disney does not use personal information to market to children under age 13, does not personalize or target advertisements to an individual child, and never shares children’s personal information with any third party for their marketing purposes. Additionally, parents have full control over their child’s participation in MyMagic+. We have transparent privacy practices, guests can control and limit the amount of information they provide to us — and how their information is used. Further details are attached Sincerely, Robert A Iger __________________

01-29-2013, 08:55 PM	#4
DRDISNEYMD ++++++++* ~A successful man is one who can lay a firm foundation with the bricks that others throw at him. - unknown~ ++++++++* Join Date: Apr 2007 Posts: 1,837	~I love it! Iger's response is scathing, ouch!!! Oh well, you blew it Markey! There will be no fabulous castle suite & VIP tour for you! ~With that said, it's kind of sad that Markey looks at Disney no differently than Walmart! Disney hasn't been looking too hot in the press, as of late -- they're in dire need of some serious damage control. __________________

01-29-2013, 10:32 PM	#8
Planogirl I feel the nerd in me stirring already Oh well, let's look on the bright side If I hadn't been so wiped out I would have kissed my anesthesiologist Join Date: Aug 2000 Location: Frisco,Texas Posts: 41,142	Iger sounds peevish to me and I can't help but think that much of this could have been avoided if Disney were more forthcoming about their plans. There is still much that we don't know about this new system but at least Markey should shut up now. __________________ PG

01-30-2013, 09:58 AM	#9
Reddog1134 DIS Veteran Join Date: Jun 2009 Location: Maryland Posts: 3,362	All the info in Iger's letter may be correct but the attitude and tone was completely inappropriate. He should have been much more professional. __________________ October '13 Pre-Trip Report

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01-29-2013, 09:06 AM	#2
Tonka's Skipper DIS Veteran Join Date: Jul 2010 Location: Connecticut in the Good Ole USA Posts: 3,365	Good for Iger.........that congressman was out for nothing more then to get his name in the news!

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The DIS Register to remove Join Date: 1997 Location: Orlando, FL Posts: 1,000,000

01-29-2013, 12:57 PM	#3
Peter Pirate 2 I may be a Disney curmudgeon but I still have Disney hope What happened to Peter Pirate? Join Date: Jun 2006 Posts: 2,818	Good response, I guess. Because now, should something happen to someone along the lines that were discussed, the wronged parties ought to be able to successfully sue the beejesus ot of Disney. Hey Bobby, the company used to stand for all those things you mentioned but these days it's mostly just talk, PR and living off of your reputation I think.

01-29-2013, 09:58 PM	#6
insureman Disney Cruise Crazy or so my family tells me! Join Date: Oct 2008 Location: Southcoast Massachusetts.Not close enough to Port Canaveral! Posts: 837	The is the same idiot that wants to run for John Kerry's Senate seat here in Massachusetts if Kerry gets Secretary Of State. Sorry America.

01-29-2013, 10:28 PM	#7
SpacePlace Mouseketeer Join Date: Jan 2013 Posts: 131	Iger made Markey look like a complete amateur. It's true, do your research, especially before you go out and attack someone/organization publicly. Markey needs to get new staff - like ones that know how to view the Disney website.

01-31-2013, 07:57 AM	#13
skater Change sometimes stinks.. doesn't it? I love to hear WWII stories Join Date: Jul 2005 Posts: 4,037	Iger's letter sounds like a snarky Disboard post.