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Old 01-09-2013, 12:39 AM   #1
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Christmas gift second thought

I'm curious for a few of you who seem to know a lot more about DCL than I do... Another thread mentioned "name changes" on reservations. I thought there was something about the "lead" on the reservation not being able to change? A friend was given a february cruise as a Christmas gift and her heart is just not into it. A group of us going but we each have our own room. I could find another friend who would like to go and would gladly pay a name change fee. She is grinning and bearing it but if there is an "out" I feel like I should at least share the option to her. Please don't judge. A well intentioned gift but the timing may not be right. My prediction is she will go and be glad for the time away but just trying to be a good friend and tell her if there are options.
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Old 01-09-2013, 02:15 PM   #2
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I'm not certain, but I believe 1 adult from the original reservation must remain. For a February cruise you must be within the penalty phase, so I'm not sure that you can do a simple name swap if your friend was the only person booked in the room. Was trip insurance included? Depending on reason for not cruising, that might help; if through DCL she might be able change the date.

Good luck!
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Old 01-09-2013, 02:20 PM   #3
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Quote:
Originally Posted by lanejudy View Post
I'm not certain, but I believe 1 adult from the original reservation must remain. For a February cruise you must be within the penalty phase, so I'm not sure that you can do a simple name swap if your friend was the only person booked in the room. Was trip insurance included? Depending on reason for not cruising, that might help; if through DCL she might be able change the date.

Good luck!
If she has DCL insurance, it's not really a date change. What could happen is she could cancel the cruise, submit a claim to the insurance (Allianz), which most likely would be denied. (Not wanting to go isn't covered). Then, after the claim is denied, she would get a credit from DCL for a future cruise.

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Old 01-09-2013, 02:27 PM   #4
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Originally Posted by sayhello View Post
If she has DCL insurance, it's not really a date change. What could happen is she could cancel the cruise, submit a claim to the insurance (Allianz), which most likely would be denied. (Not wanting to go isn't covered). Then, after the claim is denied, she would get a credit from DCL for a future cruise.

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Thanks for clarifying! I knew there was something about DCL insurance that essentially allowed you to cruise at a later date instead, but since I've never had to file a claim I was sure of specifics.
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Old 01-09-2013, 02:28 PM   #5
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One name on the reservation must remain the same. If you each have your own room, you can't change a name. If there are 2 people in a room and one decides to not go, you can do a name change.

As above, her option is to use her travel insurance--if she got insurance thru Disney, it will work as above.
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