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Old 12-23-2012, 10:14 PM   #1
Huey duck
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Dec 19-23 2012 cruise could not dock at castaway despite multiple attempts by the captain, the crew did a great job keeping us entertained anyway as we reluctantly added another sea day. It was our family,s first cruise ever on any cruise ship and because we stayed on ship for the first day on nassau.....we never got off. Castaway was scheduled for the last day. How often does this happen. The wind was awful that last day so I understand but we paid a lot for castaway and want to know if we should make another attempt.
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Old 12-23-2012, 10:18 PM   #2
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In my past position as a travel agent,(I am not any longer so I am not soliciting) I will say... never count on making it to the private island on any cruise. Winter is the worst for some reason and I do not know why honestly. I have taken 17 cruises and only two in the winter time, both of them missed the private island port.
Now I have to ask... why did you skip Nassau?... that is a great port.

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Old 12-23-2012, 10:40 PM   #3
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We've stayed on the ship, on purpose, at both CC and Nassau... what can I say, we love the ships!
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Old 12-23-2012, 10:50 PM   #4
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We've been on 9 cruises and we missed CC twice. Not a bad percentage! One time was an August cruise last year on the Dream and there was a hurricane; the first time was years ago on the Magic and it was also too windy. That one was torture because we could see the island and they kept trying to dock but couldn't do it. Both times the crew went above and beyond to give us a wonderful day on the ship so while we were sad, it all worked out. So sorry to hear you missed CC!
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Old 12-24-2012, 09:21 AM   #5
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We have been on seven cruises and never missed Castaway Cay......lucky, I guess.
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Old 12-24-2012, 11:51 AM   #6
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Originally Posted by speicher46 View Post
We have been on seven cruises and never missed Castaway Cay......lucky, I guess.
We've been on 8 cruises, Spring, Summer & Fall & never missed Castaway Cay. We're scheduled on the Dream next week (1/2/2013) hopefully our luck will hold , but if not there is always plenty to keep us busy.
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Old 12-23-2012, 10:47 PM   #7
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It happens at different times throughout the year. After Sandy hit, there were cruises that missed CC while the CMs cleaned up the island. Someone did a spreadsheet with the information but the link is no longer valid. You cannot count on a cruise ship being able to dock at any port, including Castaway Cay. Grand Cayman has been cancelled before. It is a tender port so if the harbor closes there is no way to get off the ship. Ports can be changed due to weather as well.

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Old 12-24-2012, 09:35 AM   #8
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Originally Posted by Huey duck View Post
...but we paid a lot for castaway and want to know if we should make another attempt.
So sorry you were disappointed and missed your beach day at CC. But as to the statement above, it all depends on how you look at it. You paid a lot for a cruise, on DCL, which included a planned itinerary of ports including Castaway Cay and Nassau. As with any cruise line, DCL is upfront in stating they can and will change or skip port calls as necessary for safety. If you look at it that you paid a lot of money for a Disney cruise, the family enjoyed the ship and activities, you made great memories...rather than concentrating on that one unfortunate part, it might seem more palatable. I would certainly do another DCL cruise even if our CC port stop were missed or if it didn't include a CC port stop at all.
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Old 12-24-2012, 10:10 AM   #9
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Sorry you missed CC! We have been on 3 Disney Cruises all in Feb and missed CC on our 2nd cruise. It is very disappointing but try again!!!
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Old 12-24-2012, 10:25 AM   #10
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The same thing happened to us almost one year ago (December 26-29, 2011). It would have been our first time at CC so luckily we didn't know what we were missing. The captain tried for hours and then told us we couldn't make it to CC. Luckily it was only a 3 night so we didn't mind the sea day. What bothers me now is that the crew told us this NEVER happens, but what I read on DIS this actually happens quite often.
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Old 12-24-2012, 10:26 AM   #11
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We missed it in January. The captain tried four times, but didn't want to risk damaging the ship by trying more than that.

If I remember the poll from before, January was the most popular (unpopular?) month for missing the island.
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Old 12-24-2012, 10:54 AM   #12
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Our first cruise we missed CC not because of the weather but because of two different medical emergencies that diverted us.

Our second cruise we made it but it was torrential rain and wind. We put on our happy faces and still had a ball. Can't say the rest of the passengers felt that way though. This was late April.
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Old 12-24-2012, 12:00 PM   #13
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We were on the same cruise as the OP. Really this was a combination of 2 events. We woke up sailing full speed to Kingston for a medical emergency (luckily his/her condition was announced as stable). Then we had to haul *** back to CC but we didn't get there until 12:30. With the triple whammy of high winds, currents and little time, the Captain only made two attempts to dock before aborting.

We were disappointed but understood the decision. This was our first cruise and problably our only cruise since DW and DS(7) were both a little seasick. DW's quote coming off the cruise was "never again". But never say never. . .

Last edited by mmouse37; 12-28-2012 at 10:51 AM.
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Old 12-27-2012, 04:59 PM   #14
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Originally Posted by jdb in AZ View Post
We missed it in January. The captain tried four times, but didn't want to risk damaging the ship by trying more than that.

If I remember the poll from before, January was the most popular (unpopular?) month for missing the island.
DW and I were on the Wonder during the Panama Canal repositioning cruise January of last year and missed CC because of high winds. The captain made several attempts but the wind was hitting the ship square on the side and kept pushing us sideways, very disappointed we didn't make it. The first time in four cruises we missed it. The other times we cruised and made it was once in August and twice in December.
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Old 12-28-2012, 10:45 AM   #15
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Be glad that you got an extra sea day instead of a windy day at Castaway Cay. We were on the first sailing of Dream after Hurricane Sandy. Our ship was the first to attempt docking at CC. Actually they switched our sea day with the CC day to give the workers an extra day to clean up the island. The day we got to CC it was incredibly windy. The captain made 3 attempts to get us docked over the course of several hours. We finally docked at 11am. The island was so windy that we decided after lunch to go back on the ship. Most excursions were cancelled on the island due to limited time and weather. We left on schedule at 4pm.
I always try to look at the positive in the decisions that are made. Not only would it be unsafe to dock, but it also wouldn't be the best CC experience for you if they did dock.
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