Disney Information Station Logo

Go Back   The DIS Discussion Forums - DISboards.com > Disney Trip Planning Forums > Orlando Hotels and Attractions
Find Hotel Specials & DIScounts
 
facebooktwitterpinterestgoogle plusyoutubeDIS UpdatesDIS email updates
Register Chat FAQ Tickers Search Today's Posts Mark Forums Read





Reply
 
Thread Tools Display Modes
Old 12-07-2012, 05:09 PM   #1
NicoleK1974
Mouseketeer
 
NicoleK1974's Avatar
 
Join Date: Jun 2012
Posts: 142

A bit nervous about Poly....

We stayed last year and loved it!
My Mom called this afternoon saying she was reading all kinds of bad reviews from the last month or two about the "musty" smells, leaking mini fridges, overall dirty and disrepair of the rooms.
One particular in Hawaii where we are staying.
Please tell me these are just a bunch of negative Nellie's trying to crab about things.
What are the chances of getting to change a LVR, 1st or 3rd floor room in Hawaii if there are major issues? Or would you just bring it up to the club level staff to have it remedied (musty smells, dirty, etc)
__________________

NicoleK1974 is offline   Reply With Quote
Old 12-07-2012, 05:24 PM   #2
kathie859
DIS Veteran
 
kathie859's Avatar
 
Join Date: Jul 2005
Location: Northern Kentucky
Posts: 3,441

Quote:
Originally Posted by NicoleK1974 View Post
We stayed last year and loved it!
My Mom called this afternoon saying she was reading all kinds of bad reviews from the last month or two about the "musty" smells, leaking mini fridges, overall dirty and disrepair of the rooms.
One particular in Hawaii where we are staying.
Please tell me these are just a bunch of negative Nellie's trying to crab about things.
What are the chances of getting to change a LVR, 1st or 3rd floor room in Hawaii if there are major issues? Or would you just bring it up to the club level staff to have it remedied (musty smells, dirty, etc)
OP, everyone has an opinion. Poly has a lot going for it (location, location, location) and the boat to the MK drops you right by security. Very, very convenient. The grounds are nice. Some people LOVE it for these reasons.
I never noticed any "musty" smells--but did notice a few less than impeccable areas. (Think sticky tables, handrails, litter in hallway)

Now for the bad. The Hawaii building is a mess. It's old, dated, worn--and the rooms are dark. The food in the CL is poor. The CL food service CM's are perfectly happy to allow dirty tables sit. Would I stay there again? Maybe--but only if they update the rooms and improve the food offerings. I just expect more bang for my buck. Our last stay @ WDW was this past late October. Our rooms (we had two) were on the main level with a nice patio seating area. My only other CL WDW experience is at the BWI and there is no comparison between the 2 resorts. I'd LIVE at the BWI!
kathie859 is offline   Reply With Quote
|
The DIS
Register to remove

Join Date: 1997
Location: Orlando, FL
Posts: 1,000,000
Old 12-07-2012, 05:32 PM   #3
shalom
DIS Veteran
 
shalom's Avatar
 
Join Date: Mar 2010
Posts: 2,470

You'll probably get more responses to questions about the Poly if you post to the Disney Resorts board.

Quote:
Originally Posted by NicoleK1974 View Post
What are the chances of getting to change a LVR, 1st or 3rd floor room in Hawaii if there are major issues? Or would you just bring it up to the club level staff to have it remedied (musty smells, dirty, etc)
When are you going? You're more likely to be moved when they have a place to move you, and more likely to be stuck with an iffy room if the resort is packed. While upgrades certainly happen, odds are you'll be moved to a room of the same level if they can do it.

If you're club level you can ask the club level staff about those sorts of issues, but they may direct you to the front desk, I dunno. I would go to the front desk for that sort of thing, myself, but I'm not sure how Disney concierge works.

I would tend to put more weight on your own experience last year that I would on reviews on the Internet -- there may be a particular room that's a problem (which you are not likely to end up with), or the complainers may not like the way the Poly smells.

I admit I have heard rumblings about the Poly looking a bit shabby; OTOH, it's getting new soft goods this year, I think. There's a Poly thread in the Disney Resort Board you could ask at:

http://www.disboards.com/showthread.php?t=2985839

Unless they have some bad news I don't know about, it seems to me that if you really liked it last year, you'll probably enjoy it again a year later.

EDIT (Simulposted):

Ouch. Looks like it may not be a bunch of Negative Nellies after all!
shalom is offline   Reply With Quote
Old 12-07-2012, 05:35 PM   #4
NicoleK1974
Mouseketeer
 
NicoleK1974's Avatar
 
Join Date: Jun 2012
Posts: 142

Quote:
Originally Posted by shalom
You'll probably get more responses to questions about the Poly if you post to the Disney Resorts board.

.
Sorry.....I didn't realize I put it in this thread....
Don't know why I did it....I'm a dummy!
Thanks!
__________________

NicoleK1974 is offline   Reply With Quote
Old 12-07-2012, 09:20 PM   #5
spiceycat
Own at BWV, VWL and BLT
It happens every night on the Bay Lake side
 
spiceycat's Avatar
 
Join Date: Oct 2000
Location: birmingham, Al
Posts: 36,927

you are not dummy - it is easy to get confused here.

the Poly will be starting to rebuild next year

go visit this site
http://www.tikimanpages.com/tiki/
__________________
Pat J

spiceycat is offline   Reply With Quote
Old 12-09-2012, 04:15 PM   #6
Brian Noble
His Curmudgeonly Highness
 
Join Date: Mar 2004
Location: The People's Republic of Ann Arbor, MI
Posts: 11,698

Quote:
she was reading all kinds of bad reviews
Name any hotel---Disney or not---or for that matter restaurant, attraction, or show, and I can find dozens and dozens of scathingly bad reviews.

But, at least in the Poly's case, there are also scads and scads of people who've had perfectly wonderful vacations there. It's true that sometimes unpleasant things will happen with housekeeping, etc., but if it does, give Disney a chance to fix it. Normally, they are happy to do so.

And, yes, if you haven't posted the question on the Disney Resorts board, you should---there will be a lot more people there to give you their perspectives.
Brian Noble is offline   Reply With Quote
Reply



Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

facebooktwitterpinterestgoogle plusyoutubeDIS Updates
GET OUR DIS UPDATES DELIVERED BY EMAIL



All times are GMT -5. The time now is 05:16 AM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.

Copyright © 1997-2014, Werner Technologies, LLC. All Rights Reserved.