Missing Photopass Pics- Suggestions? - The DIS Discussion Forums

Narawen · 11-22-2012, 10:02 PM

My Photopass pics expire in 5 days and I was just giving them a quick glance before ordering the CD. I hadn't had a chance to look through them before, and I noticed out photos with the 7 Dwarves from MNSSHP wasn't on there, though all other photos seem to be accounted for. Is there any hope of recovering this, or should I just order the CD? We have a copy from our own camera but it's not the greatest, so I was hoping the Photopass one would be a bit better.

Thanks for any help in advance!

mvazul · 11-22-2012, 10:06 PM

Quote:

Originally Posted by Narawen

My Photopass pics expire in 5 days and I was just giving them a quick glance before ordering the CD. I hadn't had a chance to look through them before, and I noticed out photos with the 7 Dwarves from MNSSHP wasn't on there, though all other photos seem to be accounted for. Is there any hope of recovering this, or should I just order the CD? We have a copy from our own camera but it's not the greatest, so I was hoping the Photopass one would be a bit better.

Thanks for any help in advance!

Please check your inbox.

jodeeb · 11-23-2012, 11:14 AM

I had that same problem in 2009. I had uploaded all my PP picks and we were missing the pictures taken with my DD and the Beast.

We knew what day and about what time they were taken(and of course where). I just called and they were able to locate my pictures. They were also able to extend my time period because I was still creating my photo album. They are quite flexible.

Narawen · 11-23-2012, 02:18 PM

Good to hear Jodeeb, hoping ours can be found too.

Thanks so much Mvazul!

Love Tink · 11-23-2012, 02:40 PM

You don't need to call. There is an online form on the photopass web site, which you can submit. They ask for as much information as you can provide.

After our last trip, we realized our pictures from the Epcot character spot were missing. I provided as much information as I could (including pretty much the exact time, since we had some time stamped photos from our own camera) and what my sons were wearing.

The photos were found really quickly!

Suellen · 11-23-2012, 04:19 PM

Ours was DD's first picture with Mickey and they were never recovered.

Sounds like others have had good luck!

11-22-2012, 10:02 PM	#1
Narawen Mouseketeer Join Date: Mar 2011 Posts: 223	Missing Photopass Pics- Suggestions? My Photopass pics expire in 5 days and I was just giving them a quick glance before ordering the CD. I hadn't had a chance to look through them before, and I noticed out photos with the 7 Dwarves from MNSSHP wasn't on there, though all other photos seem to be accounted for. Is there any hope of recovering this, or should I just order the CD? We have a copy from our own camera but it's not the greatest, so I was hoping the Photopass one would be a bit better. Thanks for any help in advance! __________________ 1994: Offsite 1995: ASMusic 1999: Contemporary 2000: ASMovies 2005: Pop Century 2006: POR and AKL 2010: Pop Century 2011: Coronado Springs Oct 2012 : Coronado Springs

11-23-2012, 11:14 AM	#3
jodeeb Mouseketeer Join Date: Nov 2008 Posts: 244	I had that same problem in 2009. I had uploaded all my PP picks and we were missing the pictures taken with my DD and the Beast. We knew what day and about what time they were taken(and of course where). I just called and they were able to locate my pictures. They were also able to extend my time period because I was still creating my photo album. They are quite flexible. __________________ Me(48) DH(49) DD(15): DD(10) WDW July 1975DL May 1983DL Grand Californian May 2001WDW CBR Nov 2004DL Grand California July 2005DL July 2006DL June 2007 * June 2009 PolynesianDL Off Site 2010 WDW POP November 2012

11-23-2012, 02:18 PM	#4
Narawen Mouseketeer Join Date: Mar 2011 Posts: 223	Good to hear Jodeeb, hoping ours can be found too. Thanks so much Mvazul! __________________ 1994: Offsite 1995: ASMusic 1999: Contemporary 2000: ASMovies 2005: Pop Century 2006: POR and AKL 2010: Pop Century 2011: Coronado Springs Oct 2012 : Coronado Springs

11-23-2012, 04:19 PM	#6
Suellen DIS Veteran Join Date: Nov 2007 Location: Celebration, FL Posts: 4,930	Ours was DD's first picture with Mickey and they were never recovered. Sounds like others have had good luck! __________________ Yes ~ Disney CM are strict on height restrictions

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11-23-2012, 02:40 PM	#5
Love Tink DIS Veteran Join Date: Jan 2011 Posts: 784	You don't need to call. There is an online form on the photopass web site, which you can submit. They ask for as much information as you can provide. After our last trip, we realized our pictures from the Epcot character spot were missing. I provided as much information as I could (including pretty much the exact time, since we had some time stamped photos from our own camera) and what my sons were wearing. The photos were found really quickly!