DVC RESALES
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Old 10-16-2012, 08:52 AM   #1
miste76
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Exchanged DVC AP for DVC PAP

We purchased our AP's (family of 4) back in June - prior to the price increase. When the new $399 special price was released a few weeks ago for a premium AP... We tried (unsuccessfully) to exchange or cancel our original purchase. We called DVC, guest relations and the ticketing phone numbers, but always received the same response... "Tickets are non-refundable."

This morning, when we arrived at EPCOT... I tried one last time at guest relations - and without any hassle - I was able to exchange the original purchased voucher for the DVC PAP and get $110 refund (original AP's were for 2 adults & 2 children.)
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Old 10-16-2012, 08:55 AM   #2
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Good for you. Glad you were able to do this.
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Old 10-16-2012, 11:44 AM   #3
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Good for you, OP. I will be trying this in late Nov. I hope I am as lucky as you! Thanks for posting.
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Old 10-16-2012, 12:27 PM   #4
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Thanks for posting. I'll have to give it try when I'm down in Dec and see if they'll let me upgrade my voucher.
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Old 10-16-2012, 12:36 PM   #5
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I will give this a try this week and try to report back. Does anyone know whether DH needs to be there in person to upgrade his AP? I can bring his DVC card, if that helps.
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Old 10-16-2012, 02:53 PM   #6
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Excelllent news. I will try for it when I go on November 8th. If anybody else tries this please post here.
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Old 10-16-2012, 09:17 PM   #7
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I look forward to hearing how it works out for everyone else. I will not be there until Jan. I'll try it then.
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Old 10-16-2012, 09:57 PM   #8
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Quote:
Originally Posted by miste76 View Post
We purchased our AP's (family of 4) back in June - prior to the price increase. When the new $399 special price was released a few weeks ago for a premium AP... We tried (unsuccessfully) to exchange or cancel our original purchase. We called DVC, guest relations and the ticketing phone numbers, but always received the same response... "Tickets are non-refundable."

This morning, when we arrived at EPCOT... I tried one last time at guest relations - and without any hassle - I was able to exchange the original purchased voucher for the DVC PAP and get $110 refund (original AP's were for 2 adults & 2 children.)
Did you go to the international gateway or the front of Epcot?
Thanks?
Mike
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Old 10-16-2012, 10:50 PM   #9
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We did the same thing on Saturday at MK. The CM was the one that "recommended" it (we first wanted to see what he suggested).
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Old 10-17-2012, 07:46 AM   #10
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This is great news! We purchased ours on August 6th and was hoping that we would be able to upgrade when we go back on November 17th. I will also report back. Hopefully!!!
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Old 10-23-2012, 10:11 AM   #11
miste76
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Just returned from our trip... never thought this thread would have gone so far!!!!

Quote:
Originally Posted by simmons_m View Post
Did you go to the international gateway or the front of Epcot?
Thanks?
Mike
This was done at the international gateway.
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11/2005 POR (got engaged), 9/2006 Boardwalk (Disneymoon), 6/2007 Disneymoon souvenir has arrived (Her name is Samantha!), 12/2007 - Samantha's 1st trip to WDW, 6/7/2008 - Family Trip in 2 Bd @ OKW, 9/2008 - Closing the AC, 10/2008- 1 day trip, 10/2008 - Papa's 1st trip to WDW, 9/2009 - BLT lake view, 11/2009 - SSR adult's only trip, 5/2010 - family trip @ BWV, 10/2010 - ADA meeting and family trip @ AKV, 3/2011 - Ann's 21st B-day trip, 5/2011 @ OKW, 9/27-10/3/2011 @ OKW, 11/2011 Adult F&WF @ ?
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Old 10-23-2012, 10:13 AM   #12
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This is a big win for many of us. They changed their processes to accomodate the members that had purchased the vouchers already. Class act by DVC.
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Old 10-23-2012, 10:53 AM   #13
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This is a big win for many of us. They changed their processes to accomodate the members that had purchased the vouchers already. Class act by DVC.
Agreed. They didn't have to do it at all, so it was a great way to start our trip. It saved us a bunch of money and gave us some pixie dust on day 1.
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Old 10-23-2012, 12:28 PM   #14
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Agreed. They didn't have to do it at all, so it was a great way to start our trip. It saved us a bunch of money and gave us some pixie dust on day 1.
Indeed this is definitely a pleasant surprise for many. But am I to believe that some people did the voucher upgrade while visiting wdw these past 3 weeks as well as able to upgrade over the phone? And am I also to believe that some that activated their dvc ap prior to this promotion are also able to upgrade when returning between now n end of year, but anyone that has an active dvc just prior to promo that cant be there between now and end of year can't get this upgrade....
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Old 10-17-2012, 03:17 PM   #15
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We should all reach out to WDW ticketing and see if we can get an email verification. It seems they have changed their thoughts since the announcement of the PAP discount.
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