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Old 08-25-2012, 06:10 AM   #1
Hobbes
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Angry when did Virgin stop allowing you to prebook your seats?

My Dsis has just emailed me saying "Thats it-no more with Virgin" *** she has now been told she cannot prebook her seats at the 330 day mark. They have been told Virgin will "endeavour" to seat families with children together but as her "boys" are 18 and 16 I guess there won't be the same need to do that.
I'm pretty angry about it myself, even the cattle class budget airlines usually allow you to prebook your seats (albeit for a price, but I would be willing to pay a tenner to ensure I am not sat with a complete stranger for 10 hours!)

This might be the final nail in Virgin's coffin for a lot of people. I have noticed the standards slipping over the last couple of holidays. Who else flies to Orlando direct? (has to be orlando as we don't drive and need DME)
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Old 08-25-2012, 06:23 AM   #2
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I flew with then last month and could pre-book.
I know there are temporary restrictions on pre-booking, not sure how near they are to ending them.

Found this, there might be more up to date info somewhere.
http://virginatlantic.custhelp.com/a...a3BtTER6NGw%3D
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Old 08-25-2012, 06:47 AM   #3
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Also pre-booking doesn't always work. A family behind us 2 years ago were annoyed that we had been allocated "their seats" but they were ok when they realised why. They had booked the bulk head seats as these have extra legroom, however these are also the sky cot seats and even tho DD was too big for a sky cot, she didn't have her own seat so they automatically allocated them to us so that we had more room for her.
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Old 08-25-2012, 08:23 AM   #4
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Once virgin have finally finished upgrading the computer system then you will be able to pre book seats again, worth remembering that even when you can pre book seats that it is only a request and you are not guaranteed the seats you choose!
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Old 08-25-2012, 08:40 AM   #5
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Started feb time and runs till nov. once all the fleet are uograded ts due back.

I think ts because they cant really tell that far out what plans are going to be doing what route etc

We booked before feb and fly nov 1st and cant book seats. 24 hour checkin before you can do to get seats together but once the planes are refurbed then the maos will open again
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Old 08-25-2012, 01:32 PM   #6
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We booked a holiday with Virgin Holidays on Thursday, they matched a WDTC UK holiday quote for free dining which was £1000 less than the VH quoted price, so can't complain. But yes, they confirmed that at the moment due to the refurbishments on the planes that seats cannot be booked until November when they have finished re-doing the planes.
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Old 08-25-2012, 02:21 PM   #7
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Pre booking adds reassurance to a limited degree, but is not guaranteed. When I prebooked 330 days out for our 2010 trip, they moved us on the day. It worked out fine because we actually ended up in better seats than what I'd been able to choose, but it's good to be aware.

This year we are going BA and flying with domestic connections. BA charge you to pre select your seats and a round trip for DD and I, choosing our seats on each leg of the trip, would set us back a cool £144

Since we will still get to Orlando International without having to pay that, I've decided to join the online check in seat lottery
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Old 08-25-2012, 03:07 PM   #8
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My personal opinion is that the whole thing for most airlines is another money making scam. In the good old days when you couldn't choose your seat we always ended up together. People are just so frightened of being split that they will pay. If they put an end to it then I am sure families would still be pretty much together.
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Old 08-27-2012, 05:35 AM   #9
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It looks like the only option is to keep logging in to 'manage my flight' after Nov 1st and see if Virgin are opening the seat allocation once the new system is in place. As someone who has tried to check in online on 2 previous trips to no avail (problems with my youngest son's passport), seat assignment by this method also isn't going to happen
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Old 08-27-2012, 06:28 AM   #10
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Quote:
Originally Posted by TinkerbellW View Post
It looks like the only option is to keep logging in to 'manage my flight' after Nov 1st and see if Virgin are opening the seat allocation once the new system is in place. As someone who has tried to check in online on 2 previous trips to no avail (problems with my youngest son's passport), seat assignment by this method also isn't going to happen
Have you considered leaving your youngest son at home? I find kids are so ungrateful these days, he would appreciate future holidays if you left him at home for once....
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Old 08-28-2012, 09:48 AM   #11
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Quote:
Originally Posted by Hobbes View Post
Have you considered leaving your youngest son at home? I find kids are so ungrateful these days, he would appreciate future holidays if you left him at home for once....
Is that so that you can come with us instead Mrs Hobbes -Snorkey?????
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Old 08-28-2012, 03:56 PM   #12
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I actually find some of the replies on this thread really sad and quite pathetic.

The 'I am going to stamp my feet if I dont get what I want' attitude really annoys me.

At the end of the day you do not pre book seats with Virgin it is only a request. A REQUEST!! Which means it can be changed at short notice.

As for saying that it will be the last time people use Virgin. Great! More choice for us. We always fly Virgin and have nothing but praise for the airline and staff.

Some people really do need to get a life. There are far more important things to worry about in this world.

And as for wanting to take up 3 window seats for one family. That is plain selfish IMHO!
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Old 08-28-2012, 04:36 PM   #13
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Quote:
Originally Posted by TinkerbellW View Post
It looks like the only option is to keep logging in to 'manage my flight' after Nov 1st and see if Virgin are opening the seat allocation once the new system is in place. As someone who has tried to check in online on 2 previous trips to no avail (problems with my youngest son's passport), seat assignment by this method also isn't going to happen
We had the same, but that said, we were always seated together in any event and ended up with good seats.

Just to bring a reality check, you can always fly BA instead and pay £28 per person, per sector of your journey, to pre book your seats. I am not rushing over to try fly VA, but not because of seating requests. It's plain and simple for me - they have never beat my best quote so I've gone with the best offer.
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Old 08-29-2012, 02:31 PM   #14
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They are now allowing bookings inside 90 days excluding PE flights ex LGW/MAN/GLW

http://virginatlantic.custhelp.com/a...detail/a_id/74
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Old 08-30-2012, 08:41 AM   #15
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Great news - my wife was really worrying about our return on 3/11 - she's a fairly nervous flyer, was worried about being split up, and didn't want to rely on checkin requests.

Yes, I understand they can still be changed, but she doesn't need to know that . Of course she might read this. Hello dear! Don't worry, sure it'll be fine!

Funnily enough, I'd booked these flights on day 1 back in December, requested the seats then, and the ones I requested were still allocated when I checked just now. Goodness knows what they're doing to their software that's taken so long, but at least they managed to migrate data across.
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