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Old 09-29-2010, 09:54 PM   #1
KPeveler
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Policy about size of scooters on buses

I know that a lot of people have heard that Disney is enforcing the ADA guidelines for a "common wheelchair" when loading scooters/ECV on the buses. Hopefully this post will clear some things up:

What size is allowed?
The maximum size allowed on the buses, as defined by the ADA is: 30 inches wide by 48 inches long. This size MUST include all baskets and bags, according to the policy.


Why are they doing this?
This is for safety reasons. For a scooter to be safely tied down on the bus, it must be able to fit into the designated space on the bus. The buses were designed according to the ADA guidelines, which states the largest size for a standard wheelchair (i.e. the largest size that the bus must accommodate) is 30" wide by 48" long.
This is a picture of the box being painted on the ground at bus stops.

It is 30 inches wide by 48 inches long from the outside of the white line on one side to the outside of the white line on the other side.

What about the companies listed in the FAQs?

Apple Scooters: All scooters will fit.

Randy's Mobility: They do not state it specifically, but judging by photographs and the models they do say they rent, all scooters will fit.

Walker Mobility: They do not state it specifically, but they appear to use only Pride products, which means all scooters will fit.

CareMedical: They do not list the manufacturers of their scooters.

Buena Vista Scooters: All scooters will fit.

Scootarama: All scooters will fit

Scootorlando: All but the Dream Scooter should fit, though they do not give specific models. I know that their website says that the Dream will fit, but per a Transportation CM here on the board, bus drivers have been instructed not to load them, and the company has apparently been notified.

So what does this mean for me?

It means you should CALL YOUR COMPANY when you make a reservation for any of the larger/heavy-duty scooters and ask what models they use. You can find dimensions for any scooter online.

PLEASE double check everything I have said here. What I have said is not a guarantee, and you should always double check with the company.
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Last edited by SueM in MN; 10-02-2010 at 08:53 AM. Reason: added picture of box and measurements
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Old 09-30-2010, 06:40 AM   #2
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I checked the specifications of my ECV, the Pride Celebrity-X, which is the "standard size" ECV used by many of the off-site vendors. It is 24 x 46, so it will fit into the size box with no problems.

And to add a comment, the ECV has to fit in the painted box with the front wheel(s) straight ahead. The Dream is of such size that the wheel has to be turned 90 degrees for it to fit.
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Old 09-30-2010, 11:50 AM   #3
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People with very large powerchairs may also want to check them out. I have not heard that powerchairs will also be affected, especially since they are easier to maneuver in tight spaces generally, but my Quantum Q600 is 47 inches long, including the footplate. So anyone with a mobility device they MUST use should double check they are going to be able to make it on the bus without a problem!
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Old 10-01-2010, 10:11 AM   #4
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Generally, if it is a "Mobility Device" per ADA regulations, it will be carried.

The Dream Scooter is NOT a "Mobility Device" per the regulations. The Dream Scooter is a "Convenience Device"

Within the next 6 months all resorts will have the painted box for sizing purposes. The box dimensions are 30X48. Your device must fit in the box in a normal configuration, turning the front wheels is not a normal configuration. (Note: I believe that 30x48 are the dimensions, but 32x48 seems to be the ADA number. I have not measured the box, I'm going on the info provided to all Bus cast members. If your device happens to be 32X48 and it fits on the lift normally, I'll take you. The length is more of a problem than the width on the bus unless you are trying to fit on the lift)

To use a lift style bus, the device and rider cannot weigh more than 600 pounds. It is permissible to load the device and rider separately but be aware that the driver is not required to move your device. The ramp style buses have a weight limit of 800 pounds.

If you have an Ibot device, that is a "Mobility Device" per ADA, will fit and will be transported. You will be asked to use it in the 4 wheel position for transport.

As stated before, if you are unsure about the device that you are renting, please check with the provider, get the model that you will be renting and double check with the manufacturer.

Also remember that parties of more than 6, including the ECV user will be split up. 6 is the number allowed to board through the back doors, extras will be required to use the normal queue.

These are effective 10/1/2010 (Today)
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Last edited by cranbiz; 10-01-2010 at 10:28 AM.
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Old 10-01-2010, 01:22 PM   #5
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Thank you for the official, cranbiz.

As of this morning (Oct 1, 2010) there are not boxes painted on the ground yet at bus stops at Port Orleans New Orleans or at Old Key West, but 6 months seems a reasonable time to get them all painted.

This morning, I saw a guest with a Dream scooter get turned down for loading at Port Orleans. The driver put down the ramp and then came out to talk to the guest. I could not hear what was being said because of all the noise from other guests, but could see the driver shaking his head "no" and pointing at the scooter and it looked like he was signifying "too big".

After the bus left, I could hear the man say, "They let us on with this all week. They can't just make a date and say they are not allowed any more.......We'll wait for the next bus and see if we can get on."
The next bus came and that driver did load the Dream scooter.
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Old 10-01-2010, 09:55 PM   #6
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Boxes beginning to show up

This morning (Oct 1, 2010) there were no boxes painted at OKW, but as of 5pm, there were boxes painted at 2 of the OKW bus stops - Miller's Road and the Hospitality House.
Here's a picture of the box at Miller's Road.
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Old 06-26-2011, 10:54 PM   #7
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Quote:
Originally Posted by Cheshire Figment View Post
I checked the specifications of my ECV, the Pride Celebrity-X, which is the "standard size" ECV used by many of the off-site vendors. It is 24 x 46, so it will fit into the size box with no problems.

And to add a comment, the ECV has to fit in the painted box with the front wheel(s) straight ahead. The Dream is of such size that the wheel has to be turned 90 degrees for it to fit.
when I called the operations office she told me if you can get it inside that box no matter if you had to turn the wheel it would be loaded and it is not 60 inches long when the bus would get to the bus stop I would have the scooter inside the box so he would see it would fit
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Old 06-26-2011, 11:16 PM   #8
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Quote:
Originally Posted by Cheshire Figment View Post
I checked the specifications of my ECV, the Pride Celebrity-X, which is the "standard size" ECV used by many of the off-site vendors. It is 24 x 46, so it will fit into the size box with no problems.

And to add a comment, the ECV has to fit in the painted box with the front wheel(s) straight ahead. The Dream is of such size that the wheel has to be turned 90 degrees for it to fit.
In may 2011 I visited Disney I had rented a Dream scooter and at first I had some problems with some of the bus drivers about loading the dream scooter I had one driver at Downtown Disney call his manager when He came over to the bus stop He looked at the scooter and asked will it fit I told him that it would He then asked if I could back it on again I said yes after I got it loaded He said if I had any more problems to call him and He gave me his business card when I called the operations office she told me if you can get it inside that box no matter if you had to turn the wheel it would be loaded and it is not 60 inches long it has about 2 inches on each side when the bus would get to the bus stop I would have the scooter inside the box so he would see it would fit.after that I had no more problems.
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