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Old 12-01-2007, 09:42 AM   #1
3csluvthemouse
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So what is the deal with servers wanting your entire order?

Why are servers at Disney asking patrons to order everything at once (app, meal, dessert)? Sometimes I do not know what I want for dessert at the beginning of my meal. This really bothers me, and I had a server get quite rude about it when I changed my mind about what I wanted. She first came to the table and said, "This is how we are going to do this" and proceeded to tell us she wanted the entire order. Anyone else experiencing this?
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Old 12-01-2007, 09:48 AM   #2
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9 nights, 1/2 dozen TS and not once did we experience this. We made changes at all different points, asked for items off menu and vegetarian when none were available and got only great responses. Never pushed to do order all at once and never hurried. Sorry.
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Old 12-01-2007, 09:53 AM   #3
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Never had that happen. Was wondering what restaurant you experienced this in.
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Old 12-01-2007, 09:53 AM   #4
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What's to prevent me from just saying, "I don't know yet what I want for my dessert. May I wait until I'm done with my meal to order it?"
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Old 12-01-2007, 09:57 AM   #5
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Were you on the dining plan?

We were there in Sept and at every single TS meal they asked us the same thing. Half the time I never knew what I wanted for an appetizer let alone my whole meal. I thought it was very strange. At one point, we thought it was because they were really busy at that time.
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Old 12-01-2007, 10:06 AM   #6
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We were not on the DDP. I wonder if that affected it? It was very busy for some of our TS's-- Thanksgiving week. Never asked us ahead.
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Old 12-01-2007, 10:25 AM   #7
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DH and I just returned from a mini-vacation to Las Vegas where we ate at several of the high end restaurants. We were asked to order all at once also. This was something new that didn't happen to us last year when we were there. However, it was very crowded in Las Vegas so I'm wondering if this is becoming more standard at busier places?
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Old 12-02-2007, 10:12 AM   #8
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Quote:
Originally Posted by Luvamouse View Post
We were not on the DDP. I wonder if that affected it? It was very busy for some of our TS's-- Thanksgiving week. Never asked us ahead.
We were on the DDP so I thought that may have had something to do with it. Maybe it's because they were really busy.
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Old 12-01-2007, 03:21 PM   #9
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Quote:
Originally Posted by 3csluvthemouse View Post
Why are servers at Disney asking patrons to order everything at once (app, meal, dessert)? Sometimes I do not know what I want for dessert at the beginning of my meal. This really bothers me, and I had a server get quite rude about it when I changed my mind about what I wanted. She first came to the table and said, "This is how we are going to do this" and proceeded to tell us she wanted the entire order. Anyone else experiencing this?
Where was this? And when?
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Old 12-01-2007, 03:37 PM   #10
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I haven't experienced this at all. We usually voluntarily order apetizers & entrees at the same time, but don't order dessert until after the meal. My dessert choice is likely to be based on if I want it right then or to-go - the kona kone looked wonderful when we got the dessert tour on the way into the restaurant, but when it came time to actually choose dessert, I took the choc & macadamia nut pie to go and had it in the room 4 hours later.
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Old 12-01-2007, 03:42 PM   #11
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So what is the deal with servers wanting your entire order?

Another example of WDW restaurants transitioning from relaxed, casual dining to cafeteria style - move in 'em, move 'em out!
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Old 12-01-2007, 03:50 PM   #12
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Quote:
Originally Posted by jarestel View Post
Another example of WDW restaurants transitioning from relaxed, casual dining to cafeteria style - move in 'em, move 'em out!
Really? Do you have any more examples of this happening? I hear so many positive reviews of Disney Dining, so this is alarming to a newbie.
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Old 12-01-2007, 04:00 PM   #13
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Quote:
Originally Posted by dreambound View Post
Really? Do you have any more examples of this happening? I hear so many positive reviews of Disney Dining, so this is alarming to a newbie.
We were on the free DDP in September. The only restaurant that insisted we order everything at once was Coral Reef. The server said that it was because it made it easier for the kitchen staff.
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Old 12-02-2007, 07:23 AM   #14
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The server said that it was because it made it easier for the kitchen staff.
That's actually pretty funny, considering that it's the server who benefits the most when people order everything all at once. If food is ordered all at once, then the server only has to put the order in one time...one less thing for the server to have to remember.
When my DH and I go out (here at home), we often order our dinner salad first, then order our dinner when the salad arrives. That way there is no chance of my dinner arriving while we are still eating our salad. My daughter was a server this summer, and she said, that while it's o.k. for people to do this, it does make it more inconvenient for the server.
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Old 12-02-2007, 07:52 AM   #15
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Maybe a little off topic, but I have a question. We will be there in January on the DDP. WHY does the server need to know your (our) method of payment before the meal is ordered? Having waited tables in the past, payment type doesn't matter until the ticket is being closed out, at which point you can swipe gift cards/credit cards, apply cash or gift certificates/traveler's cheques?? I know some might say, so they can tell you what's included, etc. My feeling is that should a guest already know what is included in the DDP the source of payment shouldn't matter to the server. I just don't want to be shelling out thousands of dollars for this dream vacation only to receive sub par service at restaurants we've been looking forward to for 180 days only because we are on the dining plan.
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