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  1. NJBlackBerry

    Just got back....

    I think there is only one road - and it was on the long ride from Denali to the Alyeska Resort.
  2. NJBlackBerry

    Just got back....

    That was on the road from Denali back to Anchorage - north of Talkeetna. We also got great shots (and you see that clouds coming in) at a stop near Willow.
  3. NJBlackBerry

    Just got back....

    They sell a lot of "30%" t-shirts; 30% of the people see some part of the mountain. We were lucky with the weather the entire week. @AquamarineSteph - hope you have the same good luck!
  4. NJBlackBerry

    Just got back....

    We just got back Monday night from the Alaska Trip (our first ABD). Matt and Heather were our guides and were fantastic. The trip was once in a lifetime - we even had a cloudless day to see Denali. Now we just have to determined what our next ABD trip will be! Flights were a bit brutal from...
  5. NJBlackBerry

    First time cruisers-Dec. 26-29-Day 3 and 4 added

    There is a rather extensive thread -> http://www.disboards.com/showthread.php?t=2853847 about the same cruise. Nothing offered. Be prepared for some very frank comments. I did write to DCL Communications.
  6. NJBlackBerry

    Water shortage in St Thomas

    The article is correct but requires one update; WAPA (the local utility) is at best 3rd World. The island has had partial and rationed water service since November. On this past Friday, the last damaged facilities (lack of maintenance, no one pays their bills) were repaired and as of Saturday...
  7. NJBlackBerry

    12/26/11 Cruise, no Castaway Cay

    Actually.. I wrote to DCL Customer Service and received the following note back. Thank you for your email. First and foremost, on behalf of the entire Disney Cruise Line team, I hope you will accept my heartfelt regret for any disappointment with your cruise vacation. We genuinely want...
  8. NJBlackBerry

    12/26/11 Cruise, no Castaway Cay

    From the sound of things, activities are not handled consistently across the various ships. The Magic offered activites that were not offered on the brand new Dream. If anyone from DCL does read this thread, perhaps standard extra/special activities could be considered. The same ships are...
  9. NJBlackBerry

    12/26/11 Cruise, no Castaway Cay

    Superb ideas - we did go to the 4:30 Believe (boy, did I relate to that one on that particular day) and the crowd was very good. Moving up Pin Trading would have worked also - they did a lot of trading there. Perhaps even repeat the ship's tours (include a kitchen tour - we did that on...
  10. NJBlackBerry

    12/26/11 Cruise, no Castaway Cay

    Again with the lemons. Sigh. I don't choose to do lemonade on vacation. That's MY choice. You choose otherwise. Immaterial to the discussion. Thank you.
  11. NJBlackBerry

    12/26/11 Cruise, no Castaway Cay

    Those are very good questions and I'm not sure I have an answer. As I posted earlier, I never asked for credit or anything or even a drink (not that it was offered). This isn't about money - it's about a lack of value. The cruise didn't even cost me very much - I have hundreds of thousands of...
  12. NJBlackBerry

    12/26/11 Cruise, no Castaway Cay

    Everyone apologized profusely and offered a copy of the Navigator.
  13. NJBlackBerry

    12/26/11 Cruise, no Castaway Cay

    He added nothing to the conversation. NOTHING. I expected nothing and wasn't disappointed. The lack of communication between 8AM (when Captain Andersson came on and explained the issues) and 11AM when we got the official word about our Special Day At Sea was stunning. If, as the Magic...
  14. NJBlackBerry

    12/26/11 Cruise, no Castaway Cay

    They announced at 10:50am that the special extra showing of the Muppets movie would begin at 11. The current cruise director is someone named Clayton. He happened to walk up to me at 11 to hand me a Special Day At Sea Navigator (read: yesterday's + the Muppet Movie) and asked "Are you having...
  15. NJBlackBerry

    Purchasing DVC on cruise

    We added on last week. Got a discount on the price, a ship credit and a few VIP FastPasses which came in handy Christmas week at WDW.
  16. NJBlackBerry

    12/26/11 Cruise, no Castaway Cay

    I never asked for or mentioned compensation. NEVER. I never asked that DCL compromise on safety (although the no birthday candles seems a bit of an overkill on a cruise featuring fireworks, but that's their call. I figure if they can control fireworks, they can control candles.) I was...
  17. NJBlackBerry

    12/26/11 Cruise, no Castaway Cay

    To all of the apologists in this thread - the ones who believe DCL can do no wrong - thank you for reminding all of us that we should just suck it up and go on with our lives after missing the most important part of a 3 night cruise. Clearly it is our fault and we don't understand the cruise...
  18. NJBlackBerry

    12/26/11 Cruise, no Castaway Cay

    I did write an e-mail - the day we got back on land (and we were at WDW having a MUCH better time) and was told "Thank you for your email. First and foremost, on behalf of the entire Disney Cruise Line team, I hope you will accept my heartfelt regret for any disappointment with your...
  19. NJBlackBerry

    12/26/11 Cruise, no Castaway Cay

    And I was very surprised that Disney - a leader in customer service - did absolutely nothing in any way to even attempt to make this up to the passengers. An updated Navigator at 11:00AM didn't really do it for me. I recall waking up at 6AM and the ship was positively shuddering as Captain...
  20. NJBlackBerry

    Dream 12/26 - No Castaway Cay

    There was no BBQ. I assume they use some sort of flame for the BBQ. Since they won't use candles in a Birthday Cake (I won't even get into that discussion) I find it impossible to believe they'd do a BBQ. Given the winds on Deck 11/12, that would be a safety issue. We had two cabins. We...




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