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Well Bank One did step up to the plate and give me the hard earned dollars back to Grumpy Grandma. I have now changed my name to Happy Grandma. Sounds like 2 of the 7 dwarfs. I now have my $180 back. They did realize that I was misinformed and gave me back what I deserved. Thanks to all of you...

For those of you who are belittliing the people who have lost disney dollars, and keep saying how disney goes above and beyond, maybe I should clarify why I took out my points and didn't spend them. I was told when I first opened the account, the card was permanent and no new card was to be...

I lost $180 in rewards. I probably spoke with the same person you did. They were not monitoriing their customer service reps when they first started the program or this would have not happened. Keep me informed on what's happening. I went to planetfeedback to the CEO of Bank One. Still waiting...

Did you ever get satisfaction from anyone? I lost $180 and am as angry as you and then some. You're right. You shouldn't have to go looking for an expiration date in small print. I was told by an operator that they keep adding to the card do not throw it away just like you. Email me at...

I was told when I got my one and only rewards card to keep it, load it and use it. You would not receive another card that this was permanent. Well i guess it wasn't. And Disney doesn't care that so many people are obviously very upset about this. I thought maybe I was the only one who didn't...

I lost $180 disney dollars and they don't give a hoot. They said someone else just lost $341 so don't feel so bad. I was mislead like you were. Let me know if you get anywhere. I am reporting to the newspaper and news. I think a lot of us lost our points at the end of the year. Let me know what...

We lost $180 disney reward dollars because of misrepresentation. They tell you one thing and do something else. Our original sign up sheet do get disney dollars was to load the points on your rewards card from your disney visa. We did. It says DO NOT THROW AWAY keep reloading points which we...

Make sure you read all the fine print. We just lost 180 points that disney took away, because they said our card expired. They tell you to keep your rewards card and reload them, and if you don't use by a certain time ADIOS. Away they went. Not happy to see $180 get thrown away. Greatest thing...