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When we were there a few weeks ago the ecv's were out of control! My daughter was hit by one and still has a scar on her ankle! The woman did not even apologize. We also saw people making faces and getting annoyed because people would not get out of their way. Very dangerous!

Sorry, you're right bldg 5 60's section.

I don't know about the worst sections, but we were just there and stayed in a preferred room 50's section building 5 4th floor. It was very close to the main building and transportation and we thought it was a great location.

Thank you: ).

I am in the customer service business and if we don't answer the phone within so many minutes and help our customers to their satisfaction, believe me we will hear about it when we get surveyed. Customer service is just that whether in person or over the telephone. What I experienced with...

Just to update. I was able to get through in only 15 mins. By going through the new reservation line. The cast member I spoke with was very helpful. He also did not understand why the first agent could not book me a room that I was able to book online. He apologized for any inconvenience...

I just made 2 phone calls to Disney Passholder reservation line and after spending literally 1 hour 20 mins. on the 2nd call had to hang up after receiving no response! The first call I made (wait 46 min) was to modify a reservation from CBR to POP. I was online looking at an available...

My husband is nixing the value idea. He doesn't think we will like it so we're going for the moderate.

My husband and I are going to WDW for 3 days in Nov and staying at CSR. We also want to go for a couple of days in Dec. to see the lights but the prices for the moderates are rather high at that time. We are thinking about staying at All Star Music for 2 nights but are not sure how we will...

We decided to renew, we know if we don't we'll regret it. I am going to book a 2 night stay for my husband's birthday in March at CSR, and I am sure we will take at least 1 or 2 more trips during the year.

I was just online looking to renew our FL Resident Annual Passses for another year, but after looking at the room rates may reconsider. This would be our 7th year as annual passholders, but I'm really not seeing the benefit of the room discounts like we have in the past. We usually visit the...

The time it took getting to and from the parks was never an issue, except for one night when we were leaving MK. Disney has new buses that have less seating area and are wider so more people can stand up. This particular night the bus driver packed the bus so full there were 2 aisles of people...

I didn't see any areas to BBQ.

Our room number was 2468 on Zebra Trail. There were plenty of chairs by the pool in either the shade or sun.

Oh that explains why we didn't have a tub. I must say I did like the large shower.

Didn't see any movies playing around the pool at night. I think they were showing movies for the kids in the lobby.

I did go to the desk to tell them our room had not been cleaned when we got back from the parks that evening. They offered to send housekeeping up but it was 9:30 so we declined the offer.

We just returned from AKL Jambo house today. This was our first stay at AKL as we usually stay at POFQ or CSR. Of course all resorts have positives and negatives and here are a few of mine. Positives AKL is a beautiful resort. The lobby is large and welcoming, although a little bit dark...

We just got back from AKL today. We had a pool view room and once the door to the balcony was closed we didn't hear any noise. I was surprised to see how crowded the pool was in the evening but noise was never a problem and we were on the 2nd floor.

I will be at AKL in Aug. with a pool view room and have been wondering the same thing.