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    Just back from 7 days at the Poly - Lagoon view concierge. Any questions??

    No concierge cast members at DisneyWorld are allowed to take tips from guests. As others have mentioned in other posts, gifts are accepted but not cash. As to where the Wilderness Lodge/Polynesian Itinerary Planning Offices are, I believe they're located at the Polynesian just not in the...
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    Just back from 7 days at the Poly - Lagoon view concierge. Any questions??

    There are no resort to resort buses offered. All that is available is resort to themeparks/downtowndisney/characterbreakfasts' in the morning and at the themeparks you'll have themepark to resort/otherparks and downtown disney.
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    Questions on Platinum Plan

    If you booked Platinum Plan, it should download to the concierge system a day after (or at least 4 months) which ever is sooner. The Platinum Plan coordinator should then phone you. Sometimes it is difficult because they do not have access to your phone number and have to go through your travel...
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    My turn to complain!

    Read again, never did I say you abused that particular castmember. Justing making a statement.
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    My turn to complain!

    You cannot blame everything that is happening on the castmembers. The majority do know whats going on however, when implementing a new system, they may not be able to figure what just happened because it is a NEW system. Apparently, they have been going through some mishaps as some of you have...
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    New X-Mas Decor at the Grand Floridian

    PLEASE DO NOT START BASING YOUR DECISION ON ONE PERSON'S POSTINGS. TO START WITH, HOW DO YOU KNOW HE IS TELLING THE TRUTH? IF HE IS, IT IS JUST HIS OPINION. NOT ONCE HAVE I HEARD ANY NEGATIVE COMMENTS IN REGARDS TO DISNEY'S CHRISTMAS DECORATIONS AND IT WOULD BE VERY SILLY TO DECIDE TO CANCEL OR...
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    Poly Concerige

    You can reach the Polynesian Itinerary Planning Office by sending them an email at wdw.polynesian.island.planning.office@disney.com Keep in mind you must have a confirmed Polynesian Concierge Reservation so that they can assist you.
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    Check in time is 4:00!!!!!??????

    ROOMS ARE GUARANTEED READY AT WALT DISNEY WORLD RESORTS AFTER 3PM WITH THE EXCEPTIONS OF DISNEY VACATION CLUB RESORTS SUCH AS DISNEY'S BOARDWALK VILLAS, DISNEY'S BEACH CLUB VILLAS, DISNEY'S WILDERNESS LODGE VILLAS AND DISNEY'S OLD KEY WEST; THEY'RE ROOMS ARE GUARANTEED AFTER 4PM. HOPEFULLY...
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    Poly Concierge what is on the menu

    Breakfast: Cheese and Apple Danishes, Cinnamon Rolls, Pineapple Bread, Bagels with fixings (jelly, butter and cream cheese), English Muffins, Mixed Fruit (canteloupe, grapes and honeydew), Cereals (Fruit Loops, Frosted Flakes, Cruncharoos, and Raisan Bran) Hot Oatmeal, Fresh Whole Fruit, yogurt...
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    Upgrade to Concierge at Check-in?

    Polynesian is now upselling at the front desk to concierge so give it a try. I don't think it is a permanent thing. I believe they are just trying it out to see how it works. I would never take the chance though given that the Concierge at the Polynesian is typically fully occupied especially...
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    Sneaking more people in a room....

    Getting away with it is not the problem. That most likely will happen however, let's say one of the unregistered adults falls in the tub because of a slippery floor or another unregistered adult hurts themselves because of a mishap on Disney's behalf; you think you'll have a case? Nope. The...
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    Hawaii Building at the Polynesian

    The Building will officially reopen on October 17th. Guests currently in Tahiti as of that date will have the OPTION of moving to Hawaii but all guests checking in will check in to Hawaii as of that date. Keep in mind they are also getting updates day by day so call the Itinerary Planning...
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    Concierge Questions

    You cannot assume that the concierge is not wanting to help you just because you have not been contacted first. Keep in mind that the Itinerary Planning Office does the contacting for literally 1000's of guests and it becomes a little difficult when you are planning for at least half of these...
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    Just Back From Poly

    This has all better be a huge sarcastic joke. I'll just leave it at that. LOL
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    VERY STRANGE conversation with CRO/WTC

    I can honestly say that most cast members DO NOT WORK THERE FOR THE MONEY. Although Florida is typically a state where earnings are low no matter what career path you choose, Disney (hospitality industry for that matter) is on it's own pedastel for low pay. Due to this fact, most of their...
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    Gift ideas for kids - what to ask concierge staff to buy?

    You should think of the basic things the kids will need to have for their enjoyment when they first get there such as the items many others have described: Autograph Books Pens Laynairds Pins Tshirt Plush Doll/Pal Mickey Possibly Disney Candy (like those large Lollipops or Goofey Burgers)...
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    WL snake

    Reality consists of snakes, rabbits, grass, dirt, rain, humidity, ....all these things that cannot be controlled 100%. Please, if you're going to complain about EVERYTHING..it's really sad. Have fun, let a cast member know what you saw..and keep going on your day. Why, WHY make a fuss over...
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    Poly or WL Concierge? Which gives the better breakfast selection?

    Honestly, the both have basically the same things. Polynesian has danishes, WL has struedel...thats how little the difference is. However, if Oatmeal is your concern, Polynesian has "REAL" oatmeal, not the powder add water type. I don't believe that the WL has any at all. Let me know if you have...
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    Poly Hawaii Concierge Rehab??

    Hawaii is scheduled to reopen for guests checking in 10/18. Keep in mind this is a tentative date therefore there are no guarantees. THose checking in prior to that date, ex 10/16-10/17, may have the option of moving to hawaii. Call the resort closer to that date and more details should become...
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    Why the Poly does not have a Fitness Center or a Business Ctr.?

    The Polynesian was built as a vacation resort. A place to get away from it all! If they would have built those two, then that would defeat the purpose. It's a good thing the Grand Flordian is just a short monorail trip away.




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