Same with us. The CM in the lounge even told us to do it. If the controls are in the back, the CM should be informed so they can pass on correct information to guests.
We just left Poly CL on Monday - 2nd floor. The sliding glass doors could not be opened. Both my husband and I tried. Could it be that they changed this with the renovations?
I am here at the Poly now (loving Hawaii). Wanted to update everyone on 'Ohana. We enjoyed breakfast at 'Ohana on 6/25. Pictures were taken outside in front of the sign. I guess the inside pictures with Stich didn't even last a month!