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We reported it direct to engineering (yes- used the direct button on the phone). I believe we called at least 4 times, every time we got a commitment from them, and every time they didn't show, we were patient but persistent, and they were totally befuddled.....finally replaced both the washer...

UPDATE: Sorry for delay, half way through our trip 4 of 5 of our family came down with a nasty virus, it is now three weeks later and we are still recovering, and all five of us have now got it...Blah.... OUTCOME: We got our 2 bedroom villas at BCV. The supervisor at DVC Member Services that...

UPDATE: We have been getting calls from MS Supervisors almost every day. They continue to assure us that they have our 2 bedroom vill at BCV on hold, but have been unable to get it set up in the system. We continue to wait. Arrival day is Dec 21, so running out of time…...

Supervisor called us back late last night again, just to check in, see how we were holding up, and again confirm she has a whole team of people from different departments working on it and committed to making it right. TOld us 100% again that we will get the room we reserved so many months ago...

Should also mention that it feels like the north pole. With wind chill tonight we are at - 45 celcius, - 49 fahrenheit………..

Yup, we fly out of Edmonton. Booked our flights this summer, and got the best possible deal, even split between 2 airlines, one each way. We travel to the US extensively and estimate airline costs to be close to triple due to the time of year. In the past we have flown to Orlando for under...

UPDATE: Flights are actually over $12000 for family of five from northern Canada to Orlando over Christmas and New years I called late morning and the Supervisor I spoke to last night was on the phone working on it. She called me back early aft. She confirmed she has two additional levels...

We booked both weeks as 2 bedroom villas (same as our annual trips for the past 9 years). Week one cash at Beach Club Villas. Week 2 WAS cash but changed months ago to points at SSR. Nov 10 we completed our on line check in, and I printed the confirmations that show 2 bedroom at each. Since...

In March after we got back from Aulani, we booked cash reservations for 2 weeks over Christmas, a week at 2 different villa resorts. We have subsequently canceled our second week cash, and booked thru points. No changes were ever made to week 1. Tonight we went on line and our 2 bedroom villa...

We are doing a split stay, first week Dec 21-28- BCV 2 bedroom villa. Have state there before so know what we want. QUESTION: Dec 28-Jan 5 we are staying at Saratoga in a 2 bedroom villa. We want to know which building is the best location so we can put in a request. While there we will...

Thanks everyone for the insight.

Any experts out there that can offer guidance? We are going to WDW for Christmas and NYE 2013 Travel dates are Dec 21-28 - BCV 2 bedroom Dec 28 -J= Jan 4 - SSR 2 bedroom This will be our first trip to WDW as DVC members, and our first time there during the holiday season ( 7 years in a...

We have always used garden Grocer, but after reading some of these threads, I think we may try the other when we go in December. Fingers crossed.

We always split our trips, a week each at 2 different 2 bedroom villas. Bell services/Guest services - whenever we have used them, have been very accommodating. Even when we first arrive and get in late, and they have to hold our delivered groceries, things are always cold. One piece of...

Check with a CM regarding times, they usually can pin it down. We have never tried at Jambo but have tried numerous times at kidani, and it has never been worth the wait time - maybe as one poster said - too much light at Kidani?

Agreed. We will take our next trip and hope for the best. "Hakuna Matata".......until proven otherwise.

We started taking our kids to Disney in 2006, and have gone every year since. Trips are 14-17 days at a time, the last 3 trips, we split between 2 different DVC resorts, 2 bedroom villas. Of course, cash price was thru the roof.... Resisted the sales "pitches" for several years, finally...

*****darnit..... typo. Should be days (I wish weeks).........

Welcome to the family! We have done 7 disney trips in 7 years, 14-17 weeks each trip, usually split up between 2 DVC resorts (cash-ouch!), 2 bedroom villas. We became DVC owners end of 2011 (320 Aulani points). We love all things disney. We consider ourselves new DVC members still, is that...

Exactly, who really knows. Our guide implied we should be prepared for a high price ($185+) as BLT is at $165 now. Could be they will come out high, and we all will say "told you so", OR....they come out low, and sales go thru the roof.....My bet is they go high....