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  1. LunaMini

    Query on Disneyland hotel rooms numbers and room locations

    I'm not sure if these help? Courtesy of Disneyland Paris Bons Plans. They list them as Premium on here but there is also classic, so I would say Premium relates to Deluxe. They appear to be in the same wing as the swimming pool on a couple of levels.
  2. LunaMini

    DLP Hotel castle club menu

    The menu for the a la carte is very small, we're talking approx 4 items. I don't have a photo of the menu as I barely looked as had my eyes on croissants! There was an egg dish, something fruit related and a soup of some description. The rest of the menu was drinks of various descriptions. You...
  3. LunaMini

    Disneyland Paris Hotel Reopening - I booked the Castle Club!!!

    I believe this has been confirmed as a 'technical error' and Royal Banquet remains bookable for lunch for those staying in any of the Disneyland hotels.
  4. LunaMini

    Disneyland Paris Hotel Reopening - I booked the Castle Club!!!

    Of course! I love writing about my trips! There's going to be tears! Lots and lots of happy tears!
  5. LunaMini

    Disneyland Paris Hotel Reopening - I booked the Castle Club!!!

    Myself and my parents are also booked for a Castle Club room on opening day and I couldn't be more excited! My mum and I last stayed in December 2019 and were booked for March 2020 and also for the announced closing day. Obviously the latter two trips didn't happen due to COVID. We made the...
  6. LunaMini

    DCL Disney Magic At Sea UK Residents Only Sailing Summer 2021 General Information

    i was told by my agent that they had stopped taking requests online but could open them through a link if they chose to. Maybe try dropping someone an email and see if they can help
  7. LunaMini

    Another refund question, sorry! Missing refund $ to U.K. bank account

    After a lot of backwards and forwards. DCL we’re adamant they’d sent it, the bank were adamant that they don’t stop incoming payments. It was a real headache and I spent far to long in the phone! I spoke to a supervisor at DCL who could only give me the information I already had (the date, time...
  8. LunaMini

    Another refund question, sorry! Missing refund $ to U.K. bank account

    I used my debit card so it will be going straight back to my bank account via my card. I don’t own a CC so just used my debit card. The card number DCL quoted is the correct one. It was my debit card which I used, meaning the funds would go back to my bank account. I’m totally stumped as to...
  9. LunaMini

    Another refund question, sorry! Missing refund $ to U.K. bank account

    Morning all, I’m hoping someone out there might have had a similar experience and might be able to help. I rang up and cancelled my September 21 cruise on 23rd January and was told my refund (deposit only) would arrive back within 7-10 days. I waited that long and a little longer just to be...
  10. LunaMini

    Nervous about refund

    Cancelled my September 21 cruise a little over 2 weeks ago now and not a penny has been received yet 🤔 thinking I might have to give them a call and check if everything’s OK
  11. LunaMini

    Disney Magic stateroom 8028, concierge?

    Morning all! I have stateroom 8028 in the Disney Magic booked for a future cruise. I have it booked as a Concierge Deluxe Family ocean view Stateroom with Verandah but upon looking at reviews I’m finding conflicting information as to whether it’s a concierge room or just a Deluxe Family ocean...
  12. LunaMini

    Virgin Cancellation - September 2020

    Thanks, I saw the announcement last night, just waiting on DCL with the official email now. Will then decide whether to take the refund or the Cruise Credit. The Credit amount is almost too good to turn down but who knows when it’s going to be safe to travel or when we’ll even be allowed into...
  13. LunaMini

    Virgin Cancellation - September 2020

    Unfortunately not. We're concierge, so even before the PIF we would have lost our deposit if we had cancelled at any point. There is the option to move the cruise date now up to 15 days before sailing, so if nothing is cancelled before then we will move to next year at some point.
  14. LunaMini

    Virgin Cancellation - September 2020

    We also had our September 17th flight cancelled today. The stupid thing is they issued me with new e-tickets for the change of airport at 4am this morning and then at 12.45pm they cancelled, where’s the logic? We’d already said we’d be cancelling WDW due to the lack of communication over where...
  15. LunaMini

    Disneyland Paris Will Reopen July 15 Village Nature Opens June 22

    I am SO HAPPY that DLP will be open very soon! I may have booked 2 days for the AP previews 😁 I am really, really in need of a Disney magic fix! So many cancelled trips this year which resulted in booking WDW which is now proving to be an absolute stress. It’ll be nice to escape for just a...
  16. LunaMini

    I feel sick-Disney have cancelled my booking

    I am so with you on this! Disney UK really haven’t been helpful AT ALL! No Information on where closed resort guests are being moved to and no opportunity to ring ourselves and be moved. I’d heard about the no discount on park hoppers but not experienced it myself. Is this really true that...
  17. LunaMini

    Coronavirus and DCL Megathread - Suspension of Departures for the fleet until early November. Booking only available from early December.

    Surely you wouldn’t totally miss out now with the new alteration policy? Even after PIF you can switch your cruise to another, therefore not really missing out, just delaying. for reference, I’m a UK guest who has a late September cruise booked (the first one currently due out!) and was on a non...
  18. LunaMini

    Too many threads to read through - an anyone help about possible Cancellation

    I’m pretty sure are the moment you’re able to cancel without losing out. I think to begin with it was dated for arrivals before October 3rd but this page of their site doesn’t specify a date.
  19. LunaMini

    ***Official September 2020 Thread***

    If it helps I also have a garden view at POFQ booked for September (Uk Guest though so currently unable to change 🙄) a standard view at CBR shows as cheaper than a garden view room on a rack rate chart I’ve been looking at.
  20. LunaMini

    Closed resorts - resort change?

    Thanks for this. I was holding off phoning for a fair while yet as I’m not until September too. A case of sit tight, cross fingers and see what happens. I really love POFQ due to its size, the thought of a large resort fills me with dread!




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