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I'm really bummed out that DCL is doing nothing to placate the cruisers on this sailing. When I called and spoke with a supervisor at DCL, she let me know that there was nothing she could do but perhaps contacting DCL after the cruise would yield different results.
I'm flying out tomorrow...
Is anyone else bummed about losing a day in port (Ísafjörður)? I tried calling DCL but got nowhere in terms of compensation. Curious if anyone was able to get anything? It's such a high-priced cruise... I've missed ports on other itineraries but when it's a once-in-a-lifetime trip like this...
I'm curious if anyone knows where Darren the Cruise Director is currently?
Also, has anyone seen Suzanna from Portugal? She was my favorite Palo server before Covid.
I’m thinking about booking a cruise on the Wish that ends on a Friday. Do they do premieres at sea on Thursday nights like normal movie theaters or do they wait until Friday for official release?
Were you able to get through over the phone at all to apply the placeholder? I booked the room I wanted online and I'm still on hold to see if they can apply my placeholder.
Thank you very much for posting the pricing here. I'm just about to get to my booking window and realized I had no information to go off of and this helped so much!
Is the Wish only going to offer brunch on sea days? So only the 4-night sailings have the option?
Wow. I could have been on hold forever. When I dialed up DCL using my husband’s phone, it took me 12 minutes to get an agent. Thanks again for the help!
If they can’t handle the volume, is it time to add more tiers to Castaway Club status to manage the traffic? I never want to have to deal with this again. Still waiting to talk to someone after 2 hours on hold. Have been researching itineraries on other cruise lines all this time.
I’ve booked a lot of OBB offers on platinum day. Never had an issue as bad as this. Still on hold with DCL after an hour. Can’t book online and forgo the OBB. Not the any I planned to spend my vacation (woke up at 2am in Hawaii to book Iceland).
I’m logged in, getting same error. Have been on hold with DCL for 20 minutes after a bunch of “your call cannot be completed at this time” error messages. Anyone get through to book?
After being on hold for literally three hours on the dot I was able to get my reservation confirmed. Took two minutes and hopefully everyone else gets through soon. Good luck!
I've been on hold for 2 hours and 13 minutes. I booked online but never got my reservation confirmation the cruise isn't showing up in my reservations. I hear music and the "thank you for continuing to wait" message every few minutes.
Yeah mine isn't there, unfortunately. I've been on hold for 55 minutes with the DCL phone line, waiting to get through. My credit card was charged, so I'm holding out hope that there was just a glitch they have to fix really quick. Glad I didn't have other plans today!
Anyone else having issues with booking? It took me all the way to the payment screen, seemed like it processed my deposit, and then nothing happened. I closed out and tried to book again but now it says all the rooms have been booked. Should I try anything else to try to find my reservation...
My husband and I wanted to sail on the one-way Hawaii itinerary but because we plan our trips at least a year or two in advance, we cruised to Alaska the year they were introduced and planned on doing Hawaii the next year. We were all ready to book it the next year but it never materialized! I...
Hello!
My husband and I are embarking on the Eastbound Panama Canal this year and I'm concerned about flight times.
First of all, does anyone know if Uber operates from Galveston to the Houston airport or should I look into getting a taxi or even port transfers through DCL?
Second, I'm...