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After a week at WDW I was flying Delta through Atlanta to Green Bay. The flight was crowded and I was asked to check my carry on. When I arrived at my destination everything was missing from my suitcase except an umbrella and a shirt. The inside zippers were opened and stuff removed and then...

A big Thank You to Ken from Eagle River, Wisconsin at EPCOT Guest Services on Feb. 20, 2016. He went out of his way to help us and told my husband information about his account which we were unaware of. Thank you. Mystery solved.

We stayed at VWL in December in a 1 bd rm. I was very disappointed. Noise, main pool crowded, movies in the Villa lobby. We stayed on the bus side but there is a nice trash and towel station that gets heavily visited, you hear the construction noise, plus people were sneaking smokes outside...

I was told the rooms at SSR had special patio doors that dampened sound due to the midnight fireworks. The doors at the Poly don't seem to block out as much noise. There is more noise at the Poly.

OK, I asked for December 25th at 4 pm. I hopefully am scheduled to be off at that time. At least that is the schedule today.

I have training these next couple weeks which makes things very difficult. I asked them to pick a time between 9 pm and 10 pm. Disney sales is open at that time I believe. I don't really have a regular scheduled lunch or break. You take it when you can get it. I work in health care. I...

I had a horrible trip to VWL in December. We booked the trip in April and in August we were told of the massive construction project at VWL. We wanted to be moved to a different resort when we learned of the construction. Disney recovery refused. We got no point compensation. Due to foot...

I wouldn't want you to complain if it has not happened to you. It has happened to me and I have also been able to book days from the availability tool that I had waitlisted. I was able to do this for a stay I planned for December 6 through the 12, 2015. I had two days waitlisted and found...

Within the last six months I have had a day waitlisted, went to the availaility tool found the day available and booked it then cancelled my waitlist day. This has historically happened to me more than once.

I have had the same issues with the waitlist. I don't think the Disney folks have a clue that other members can grab the reservation you may have waitlisted for 6 months by checking the availablity tool and booking the day someone cancelled. I discussed my experience in having people book...

Wow, you folks are lucky. I Booked VWL in April for a December stay and was told in August (by letter) there would be extensive construction. at VWL. Trails closed, quiet pool dug out, trees cleared the beach closed, marina closed and fences everwhere, I called the Disney Recovery people...

I booked in April for a December 6-12 stay. WE asked,and asked and begged to be transferred to a different property when the construction was announced in August. No way. Disney did nothing to move us or compensate our points. Had an awful trip. VWL stays are spoiled for me and I can't...

I just stayed at VWL Dec 6 thru the 12. It was a total waste of time, points and airfare. I had an awful time. No place quiet, the pool was crowded, we got to listen to powersaws from our patio. I could do that at home. I find it incredible that Disney charges you full points and won't...

We just returned from a 6 night stay a VWL December 6 to 11. I must echo the sentiment about crowds in the parks. I could't even get counter service food in the parks without long lines and no place to sit and eat it once served. We ate meals with out tray resting a top of trash cans. Never...

I agree. I am currently staying at VWL and I am so disappointed in the room updates, the "Mission/Arts and Crafts" theme is gone. What is in its place is awful and does not go with the rooms, the curtains with the "sticks" on them don't even match the decor, the paint colors do not match. The...

Yep and some of us have to find our glasses to turn on the cell phone to check the time, but we can see a clock without glasses. Plus the clock serves as a mini night light to find your glasses.

Several years ago there was a Lincoln Log version of Wilderness Lodge. I bought one for my son. I see them occasionally on E Bay. I personally built it one Christmas to make sure all the parts were there. Took about an hour if I remember correctly.

Couldn't believe the line to get in to the Mixer. Couldn't believe the line for just about everything else. It is a nice concept, but I couldn't see wasting that much valuable vacation time for an ornament and Rice Krispy treat again. Probably the last year for us.

Thank you for your post. We booked VWL in May and were told in Aug/Sept about the construction. By then there was no place to move to. I am furious. As a DVC member/owner this is not what I signed up for. If I want construction noise I can stay home. I booked a vacation to get away from...

Seems like "bait and switch" to me. Promise something and don't deliver and deliver something or nothing of lesser value. Maybe I should just promise to pay my dues and not deliver. Does anyone have a phone number for the compensation folks? I would have moved if there would have been a...