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We are only in the U.K. but still fly in a day or so beforehand. I would think from the USA it’s even more essential with jet lag! I start looking at flights and then hotels in the area I feel is best. Lots of threads on here about hotels. If you go on sites like booking. Com you can reserve...

I’m thinking of cancelling our Deluxe Family Oceanview (8B) and rebooking a GTY Oceanview Restricted, saving £2,300! Does anyone know how these are restricted? Is it the rooms with the slanted porthole, or something else? It also says could be two small portholes, but I can’t seem to see any...

We sail in 10 days, my husband has something very urgent crop up with his company and won’t be able to sail. Can we change him for someone else, or is it too late? I’m thinking of taking my daughters (teen) friend instead. I’ve been trying to phone DCL, but still on hold! Thank you.

If anyone is on board or boarding. Can you get a photo of the Dooney & Bourke bags please! 😂. Thank you.

I had booked all my tastings at the original price. Then the itinerary changed completely and they were no longer sea days, I had to rebook them for the new sea days so we didn’t miss out on ports and it was the increased price!

Just booked on line no problems. Waited until 1.08 uk time and when I refreshed the button was there!

We’re in the U.K. so even easier! 😁

We just cancelled the Aug 10th, the new port itinerary is just not worth the cost for us and DCL are not giving any sweetener or OBC for us to ‘suck it up’ with! Booked Aug 28th. Better Cat. Interesting stops, no flights now as from Dover, no two nights in a hotel in Copenhagen, refund of...

Exactly. We have done all the ports before out of Copenhagen, Oslo several times. We had done St Petersburg too to be fair, but it is one of those places … also our daughter was a lot younger so would appreciate it more. I was particularly looking forward to Tallin and did wonder if they...

No to all! We had an email in March saying that St Petersburg would be cancelled and they would be looking at a new port of call, on the app it became a sea day. We had an email today to inform us of the new itinerary. No explanation, no OBC, or incentive to stay with it, despite in my...

43 Days until cruisin the Magic!

iIt would have expired in Jan 21

Well I have to say, I felt a bit let down by DCL when we cancelled the day before our PIF for Aug 20 Europe cruise, as they couldn’t give any info. on the cruise itself and what happened if the UK locked down and we had to cancel would we still be held under cancellation fees etc. (yes if it...

Place holder discount for booking on board

This is what we were told too. On our PIF date, the CM told me that if we couldn’t go due to flights or our country locking down again (UK), but the ship was sailing, normal cancellation policy would apply. As a result we cancelled, losing our OBC and PH discount. I have subsequently found...

Hi We cancelled our cruise too. DCL just wouldn’t give us any information on what would happen if we were on lockdown again, or our flights (already booked) were cancelled and we had PIF. They also couldn’t give any information on how social distancing would be managed or if pools would be open...

This is exactly how we felt. They didn’t seem to have any mitigation in place for ic our flight was cancelled or our country still locked down (UK) and if we PIF would we will be subject to cancellation fees. They couldn’t advise on how social distancing would be managed (other cruise lines...

we asked if we just rebooked would they honour at least the OBC and was told no. The only way was if we PIF and then the FFC if the cruise was cancelled, which at the moment it wasn’t. It’s done now and to be honest, for the peace of mind I’m happier. I don’t think any cruises this year, will...

Well we cancelled our 7 night Northern Europe cruise in August as PIF was tomorrow. DCL. were unable, or unwilling to give any reassurances that if we couldn’t get to the cruise due to lockdown again, or the airport closed, we would not incur any penalty for cancellation. They also couldn’t...

Can I ask which company you are with?