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  1. H

    Starting to hate calling for ADR's

    We are reservation sales agents. 60% of what we do IS answer questions...but we are here to plan your vacation, of course we have to answer questions to do that. You are acting I said I hate answering questions...I don't. 75% of those questions are followed by reservations being made. I...
  2. H

    Starting to hate calling for ADR's

    No, the people who work at home are the handicap people or something, it has nothing to do with how long you've been with Disney.. I never said they don't want to answer questions, my goodness. Read my post again..I said we DO ask questions. why ask when we can't answer any.. :)
  3. H

    Starting to hate calling for ADR's

    OK, first off...we do get paid hourly BUT we also get paid extras....ok for example: a waitress has 10 tables for one night....NONE of the table tip her. rude yes but none of those people realized that servers get tips..SAME kind of thing. We make reservations and those reservations add up...
  4. H

    Phone tips for ADRs??

    Call around 6pm, we have a bunch of agents who start at 5pm so by 6pm it is usually slow. :)
  5. H

    ADR now more difficult to get?

    Any with princess, you realllllly do want to book as far out as possible..the longer you wait the more booked up it will be.The others don't book up AS quickly, but still need to be booked atleast a month or 2 in advance.
  6. H

    2 ADRs for same night?

    also to add to that..if you want to do BLD in the same day thats fine..or to do the 4pm and 10pm should be ok, but at the SAME time...is a nono. :)
  7. H

    2 ADRs for same night?

    To tell you the truth....you CAN do that BUT it is NOT a good idea because if you do it....then she does it...then the next person does it...EVERYONE is doing the same thing....there's not gonna be anything avalible for the people who actually what the other place you double booked. It's just...
  8. H

    Admit it: You lie about having priority seating

    No, I work in the call center actually. :) edited to add: I didn't know they did that either, they probably do that when its really busy.
  9. H

    Admit it: You lie about having priority seating

    I would have to say that most ADRs do NOT get lost. I actually had this one guest call in one day telling me he had an Ohana reservation and they wouldn't let him in the gate to get to the restaurant...I couldn't find it ANYwhere, I looked under his name, phone number..i even looked at every...
  10. H

    Cindy's Prices?

    When you book the ADR, it is prepaid and they do add on tax&tip when you pay..so here are the prices with all that included: Breakfast: Adults: 38.21 Child:25.76 Lunch: Adults: 40.70 Child:2701 Dinner: Adults: 48.17 Child:29.50 Remember that's all tax and tip included. :)
  11. H

    Early entry for CRT Breakfast

    Restaurants DO open before the park opens. When you get to the gate, let them know you have a reservation, make sure you have the conf. number with you and your park ticket and they will let you in. They might ask to see your id at the gate but they ask for your id at the podium anyway, so bring...
  12. H

    Booking the Perfectly Princess Tea Party??

    180 days out for all dining and child activities :)
  13. H

    Crt

    well that's news to me, when was this?
  14. H

    What is Dole Whip?

    I used to work for an icecream place and they had dole whip...dole whip is just non-dairy ice cream, can be done in any flavor.
  15. H

    Crt

    CRT has absolutely no discounts...DDE and even cms don't get a discounts.
  16. H

    I am sooooo upset! Rude cm for adrs! Has this happened to you?

    well I'm not saying that with EVERY reservation you need a confirmation number..only with the 180+10 you do. and I'm not saying that it is ok for a cm to get all mad at someone for that. Disney is supposed to be all magical and i'm sure every cm tries to do make everything magical for...
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    I am sooooo upset! Rude cm for adrs! Has this happened to you?

    The only reason the cms might get annoyed at the 180+10 thing is because they HAVE to ask for the confirmation number and MOST times the guest does not have it and when they finally do have it then the cms HAVE to look it up in their system, if they don't, THEY get in trouble for booking the...
  18. H

    Why my most recent experience at California Grill will probably be my last.

    actually crt and hoop de do are prepaid. but yeah, they dont charge the $20, that again is just a guarentee, and if you do NOT show up or cancel in the 24 hour cancelation policy then that is when you are charged the $20. :)
  19. H

    When making ADR's do I let them know that...

    The cm should always ask but it's a good idea to let them know so the restaurant knows you have it.
  20. H

    Just booked CRT for dinner...just a few questions, please!

    ok lots of q's...Cinderella and the Fairygod mother are in the lobby, maybe others, being a cm they don't tell us who exactly is there but they tell us Cinderella and Fairygod mother will be there with Cinderellas friends and family. (which are other princesses and princes all subject to change...




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