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-   -   Sending forms to DCL (http://www.disboards.com/showthread.php?t=3274409)

topsy 05-08-2014 08:57 AM

Sending forms to DCL
 
Hi,

I am in the UK and need to send our cake order form and gifts & amenities order forms to DCL.

The form says to fax to them or post to them. I would much rather email them across as fax doenst really exist here anymore and who know how long the mail will take!

Does anyone know who I can email thee forms to? Last time our TA did it but we don't have a TA this time round.

Thanks for your help!

mimmi 05-08-2014 12:59 PM

I discovered this form today, too and am surprised about the old fashioned procedure.
I think there's still a fax in my husband's office but not sure how happy they would be with overseas faxing ;).
Hopefully someone knows an email address...

Tomlyger 05-08-2014 01:13 PM

Quote:

Originally Posted by mimmi (Post 51391082)
I discovered this form today, too and am surprised about the old fashioned procedure.
I think there's still a fax in my husband's office but not sure how happy they would be with overseas faxing ;).
Hopefully someone knows an email address...

At least in here in US you can also call DCL directly and order items. You might be able to do this also.

mimmi 05-08-2014 01:21 PM

Quote:

Originally Posted by Tomlyger (Post 51391187)
At least in here in US you can also call DCL directly and order items. You might be able to do this also.

Yes, there is a number, but I'd like to avoid the overseas call.

Minniemiss 05-08-2014 01:21 PM

You can also send it snail mail. The address is on the bottom of the form.

Or Mail to:
DISNEY CRUISE VACATIONS
PO BOX 10155
1-800-601-8455
ORLANDO, FL 32830-9982
FAX: 407-566-3760

Tomlyger 05-08-2014 01:23 PM

Quote:

Originally Posted by mimmi (Post 51391261)
Yes, there is a number, but I'd like to avoid the overseas call.

Understandable... I don't know why you just can't do it on the site.....

Weedy 05-08-2014 01:29 PM

I had to send proof that I was a Florida Resident and sent it to this unbelievably long email address.

DCL.resort.and.travel.operations.spe...t@disney .com

mimmi 05-08-2014 01:37 PM

Quote:

Originally Posted by Tomlyger (Post 51391276)
Understandable... I don't know why you just can't do it on the site.....

I'm just surprised that a company that earns its money with modern technology doesn't have an online option for things like that :confused3.

I think I'll go for the retro experience of mailing a letter, haven't done that for quite some time.

topsy 05-08-2014 04:10 PM

Quote:

Originally Posted by mimmi (Post 51391418)
I'm just surprised that a company that earns its money with modern technology doesn't have an online option for things like that :confused3.

I think I'll go for the retro experience of mailing a letter, haven't done that for quite some time.

I agree mimmi, they should just let you buy these things on the website and either pay for them upfront or charge to the on board account.

I too think I may do it the old fashioned way and go with snail mail!

tink,too 05-08-2014 04:16 PM

When I ordered our "Bon Voyage" package, I just called them and they sorted it out for me very quickly.

Ware Bears 05-09-2014 03:06 AM

Quote:

Originally Posted by tink,too (Post 51392671)
When I ordered our "Bon Voyage" package, I just called them and they sorted it out for me very quickly.

Same here, we had a cake and the romance package (bubbly and robes), one quick phone call and it was sorted. It isn't so expensive to phone the US if you go through one of the free cheap calling services first and if the exchange rate is good (as it is as the moment) then it's better having to pay up front than having it charged to your on board account or waiting for mail to arrive by when the rate might have dropped .

Tomlyger 05-09-2014 07:49 AM

Quote:

Originally Posted by Ware Bears (Post 51396001)
Same here, we had a cake and the romance package (bubbly and robes), one quick phone call and it was sorted. It isn't so expensive to phone the US if you go through one of the free cheap calling services first and if the exchange rate is good (as it is as the moment) then it's better having to pay up front than having it charged to your on board account or waiting for mail to arrive by when the rate might have dropped .

:offtopic: What kind of Bubbly do you get I assume Asti, but you know what they say about assumptions

myrtleturtle 05-09-2014 08:00 AM

What about using a site like efax.com?

AliceIn 05-09-2014 08:30 AM

You really don't want to e-mail those forms, or use an internet based free fax program for them. Your credit card information is on there, and with no encryption, you're opening yourself up to identity theft and fraud. This is likely why Disney doesn't have e-mail addresses posted. You can encrypt e-mail before you send it, but many non-tech savvy people won't know how to do it.

An international call is expensive, but I guarantee you it's a lot cheaper than having your identity stolen. Don't save a few pennies by trying to send this stuff electronically.

Trust me - I deal with this stuff for a living.

pepe3penelope 05-09-2014 08:58 AM

I've called directly twice to order the Rainforest Spa day pass without a problem. Only problem is you live overseas. Good luck!


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