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mom2AidanAndEli 07-20-2013 07:38 AM

Unless I've missed it, there hasn't been much discussion about the fridges--or lack thereof--in the resort rooms since the news first broke. Any updates? Anyone there now or just come back and what did you find? We're at POFQ end of August and wondering what the status will be.

redgrapes2 07-20-2013 08:17 AM

Agreed! I was hoping to get some current information. We are headed to the BC on Friday, 26Jul and I don't know if I should bother making a Garden Grocer order for our usual milk, water, juice boxes and beer if we aren't going to have a fridge. Does anyone have any current info??

Thanks in advance!

dansdad 07-20-2013 08:44 AM

I have seen current updates from people there now in the specific resort FAQ threads.

HubbDave 07-20-2013 08:50 AM

So far at BC, I think all recent reports had fridges in the rooms the individuals were in, but I might have missed some

We are still ordering GG other than milk. For that, if needed, we will buy small bottles at the marketplace

Pop tart week incoming!

tirecarver 07-20-2013 10:07 AM

AKL Jamba house?
We are arriving 8/13. I am wondering if the refrigerators have been switched yet on club level?


mitchsfan 07-20-2013 10:30 AM

We will be in Disney in 26 days. We are staying at Pop. I called earlier this week when I heard about the refrigerator situation. We were planning on ordering water, milk, cream cheese, and most importantly beer for the vacation. I explained that I am not ordering the food unless I am guaranteed a fridge. At first she couldn't guarantee me a fridge. After a few go arounds, she guaranteed me a fridge. So call them and tell them that you need a fridge. They will work with you.

blondie511 07-20-2013 08:16 PM

I spent a few hours on the phone this week getting transferred to many, many people at Disney over this. This is HUGE for people who rely on fridges to stretch their budget for food! Leftovers from dinner tonight saves me lunch money for tomorrow. I was told that the "bell services" at each resort will be equipt to take anything that needs refridgerated. Bell services is staffed 24 hours a day for this purpose. Convenient at resorts that may have a 20 minute walk for your stuff - um, no, but "they are trying" they say. They are still gauging the public's reaction to the situation as to how they can be accomodating with compensation.......My guess is that the more people that are concerned over this means more will be done to help out - if people don't seem to mind the inconvenience, Disney will merely "apologize for the inconvenience."

nfouey 07-20-2013 08:28 PM

What the what? They took away fridges? What did I miss?? That's one of the reasons we book a deluxe level resort like yacht club!

mom2AidanAndEli 07-20-2013 08:32 PM

Here's one of the threads about it:

nfouey 07-20-2013 08:59 PM


Originally Posted by mom2AidanAndEli (Post 49025944)
Here's one of the threads about it:

Thanks for the info. 27 page thread and Refridgerator-gate 2013!

DIS-OH 07-20-2013 09:49 PM

We were at YC 7/15-7/19.

No fridge in the room. No letter explaining the lack of fridge in room. No compensation offered, nor did I ask. This trip was just DH and I, so we could make do with ice in sink to keep a few drinks chilled overnight.

We saw lots of fridges being transported thru halls. Not sure if this was part of initial removal, delivery of new ones, or just relocation of the limited number of fridges available for requests.

Smacks 07-20-2013 09:51 PM

I talked to an agent a few days ago about requesting a fridge due to medical reasons. She put in the request but she said that by the time I arrive, August 18, most fridges should be replaced at the resorts.

ArwenMarie 07-20-2013 10:13 PM

I really think it's terrible that they aren't comping people in some way for not having a fridge in the room...even just a Disney Gift Card for $100...a discount off your room...something. People booked rooms with fridges. When you don't deliver on what is essentially a contract, you need to compensate people somehow. Very poor on Disney's part IMO.

mom2AidanAndEli 07-20-2013 10:16 PM

Take this with a grain of salt, but it's been reported in some threads here and supposedly was on the travel agent sites. If you specifically request a fridge in your room, they'll try to provide one, but it's first come, first served. If they don't have any left, you'll be given a credit of $15 per night. Hope it's true!

Rosanne 07-20-2013 10:40 PM


Originally Posted by mom2AidanAndEli (Post 49025944)
Here's one of the threads about it:

Wow. I was out of state and off my computer for over two weeks (July 2-18). I caught the main idea from a couple of basic Dis checks on my phone but WOW. That was a whole lotta posts in a short amount of time. I tried scanning them just now but gave up after 11 pages or so. If anyone has updates or new info that would be great to have.

I saw the thread was closed due to bickering but I am curious as to what is happening overall. Have some actually been replaced? Were the cabinets altered? How is the progress, if any, going?

I would love to see what new developments there are from the various resorts. I've looked at the ASMusic one and didn't see anything. I know since they were last added before they may be last replaced but with Sport's counter service (hot anyway) down during our visit also plus them teaching us all how to use the new Rapid Fill mugs (have they started that yet at ASMusic), it's going to be pretty hairy in the ASMusic counter service restaurant. :scared1:

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