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-   -   Question about luggage tags (http://www.disboards.com/showthread.php?t=3097020)

VAADAM 04-16-2013 07:50 AM

Question about luggage tags
 
Good morning,

First off I would like to say thank you. I posted a few months asking for advice on our first cruise, and I got some great feedback from everyone here! Much appreciated.

We leave on our cruise this Sunday, and we moved back in December. I reached out to Disney and updated our address, however I called the other day and was told in order for them to ship out new luggage tags and the booklet it would cost us $50. (the USPS will not forward from our previous condo, long story)

First off, this kind of pissed me off. Disney made a mistake, and they want me to pay $50. A minor peeve, but for someone who has never been on a cruise before I was not very happy to hear that answer.

Anyways, how concerned should I be?

Do I really need the booklet that came with this package?

How should we handle luggage tags? Will someone be able to assist us at the airport?

Thank you!

ktb2002 04-16-2013 07:53 AM

You can get luggage tags at the port from the porters. Just take the signature form you print online with you and you'll be set.

Chilly 04-16-2013 08:11 AM

That happened to me as well, but I only moved right before the cruise, but was told i'd be fine without it, luckily though our old neighbour had signed for it so she was able to send it on to us.

Lisa Lisa 04-16-2013 09:47 AM

Quote:

Originally Posted by VAADAM (Post 48118754)
How should we handle luggage tags? Will someone be able to assist us at the airport?

Are you flying in the day of and did you plan to have DCL handle your checked bags? If so, you need put the luggage tags on at your home airport before they are checked. If you are flying in the day of and plan to handle your own luggage, or if you're flying in a day or two early, you can get new tags when you get to MCO.

VAADAM 04-16-2013 09:50 AM

Quote:

Originally Posted by Lisa Lisa (Post 48119731)
Are you flying in the day of and did you plan to have DCL handle your checked bags? If so, you need put the luggage tags on at your home airport before they are checked. If you are flying in the day of and plan to handle your own luggage, or if you're flying in a day or two early, you can get new tags when you get to MCO.

This is what makes me nervous

We have a flight at the crack of dawn and the cruise is the same day.

EDIT: I just got another email from Disney saying I can bring my luggage to some desk at the airport and they will put tags on. Or we can put something identifiable on our luggage and have a Disney rep pick it up.

At the end of the day, TERRIBLE CS from Disney. They could have just sent these to me last week and been done with it, esp since I know for a fact shipping from ORL to DC is not USD $50.

Oh well, thank you for all the replies!


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