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princessofthejungle 04-09-2013 12:41 AM

Change guests for reservation??
I'm not sure if I'm posting this in the right place, but I'm about to lose my mind!!

I completed my split stay reservations a few days ago via the Disney World website, while logged in to my account.

With the new website, I know you can attach the guests travelling to the reservation, which I did. However I somehow managed to create a secondary account with my same name and attach that one to the reservations, instead of my actual account (if that makes any sense! It's got my name on the reservation listed as a 'friend' of my actual account!) :blush:

It looks a bit like:
[My Name] - primary account that I'm logged in with
[My friend's Name] - Guest 2 on reservations
[My Name again] - Primary Guest on reservations

Does anyone know if there's a way I can remove the secondary account from the reservation and attach my actual account to them??
It's incredibly annoying logging in and having my account tell me I have no hotel reservations under my name!

Thanks for any help guys :goodvibes

Tpiejg 04-09-2013 08:19 AM

We had a similar problem. after going around and around trying to find a way to fix it we called the help desk. My dh was on the phone for a good half hour but they were able to fix it.

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