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-   -   For a full week the wdw website cannot retieve my dining reservations (http://www.disboards.com/showthread.php?t=3093329)

newfiegirl 04-08-2013 07:11 PM

For a full week the wdw website cannot retieve my dining reservations
 
I made my reservations last Tuesday, but the sire cannot retrieve them. Anyone have suggestions on what to do?

Miniefan 04-08-2013 07:35 PM

You should have gotten an email confirmation for each reservation made, check your email and your spam folder. If you still can't find it call disney dining and double check!:thumbsup2

newfiegirl 04-08-2013 07:37 PM

I get the email, but it will not show up on the wdw page.

Miniefan 04-08-2013 07:41 PM

make sure you are signed in to your disney account. Are you looking them up with the actual confirmation number or by logging in to your account?

newfiegirl 04-08-2013 08:18 PM

putting in my confirmation number, not working

minnie mum 04-08-2013 09:27 PM

As long as you have your confirmation numbers (write them down and bring them with you) you're fine.

DESKRoberts 04-09-2013 07:21 AM

That happened to me in September on the old system, they were there for a while, but then they all disappeared. I couldn't see them for a few weeks, so I finally called. After I called, they all showed up online again.

cwhite92 04-09-2013 09:59 AM

They are having issues with people being able to see their reservations!

AmyB2006 04-09-2013 10:51 AM

Disney's new website is a trainwreck. It clearly wasn't ready to go online, and they should have tested it more.

Anyway, as others have said, if you have your confirmation numbers, you're fine. Your reservations are there. I would just try periodically to use the new site, eventually it'll work. maybe. LOL

newfiegirl 04-09-2013 02:45 PM

what is the new site? web address please

aaarcher86 04-09-2013 02:57 PM

Quote:

Originally Posted by newfiegirl (Post 48056834)
what is the new site? web address please

Just type in www.waltdisneyworld.com and it redirects you. It's not a special website. Some people just have luck bringing up the old website formatting.

Ron from Michigan 04-09-2013 03:13 PM

For our trip last month it would not pull up our ADR's for weeks before our trip. They could not even pull them up when we arrived at our resort. It'a good thing I kept all the e-mails when I made our reservations.

newfiegirl 04-10-2013 08:44 PM

i called the dining number and they could not get the reservations retrieved, then I called the tech number and still no luck. now what. i know i have dining reservations made but they are not linking to my reservations.

suemom2kay 04-10-2013 08:54 PM

I would call Disney Dining back. If they can't retrieve them, have the CM re-book them. When is your trip?

newfiegirl 04-10-2013 08:56 PM

trip is june..


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