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-   -   Best approach? (http://www.disboards.com/showthread.php?t=3088130)

ajgardner 03-29-2013 08:59 PM

Best approach?
 
A couple months ago we booked 5 nights at AKL in August through AAA. On April 2, when the general discounts come out, am I better off booking it myself and then canceling the AAA? Or, do I just ask my AAA agent to get the discount applied to our current reservation?
Also, we are thinking of possibly switching from AKL to Poly (if I calculated correctly, Poly would cost about the same as what we are currently paying for AKL, so we wouldn't save but we would be able to stay at Poly instead). Would this make a difference as far as handling it myself or having the agent do it all?
If we do make the switch, do they cancel and then rebook? (I have a reservation for CRT that is linked to our current reservation number - we have dining plan.)

This is only our 2nd trip and we haven't had to do any of this before...

nonsmom 03-29-2013 11:02 PM

I would ask the agent to make the changes for you. He/she has already done the work & will not any commission if you cancel and book it yourself. The agent should be able to just call Disney & add the new code to the rate and make any changes you would like.

Diz Kids 03-30-2013 11:18 AM

I would also keep it with the agent. Contact him saying that you know the offer is coming out and if the Poly is available within X dollars or the original cost you want to switch, so he knows what he has to work with. We normally book our own, but when we did use AAA a few years ago they did this for us with no issues.

BringingUpDisney 03-30-2013 12:02 PM

Quote:

Originally Posted by Diz Kids (Post 47955134)
I would also keep it with the agent. Contact him saying that you know the offer is coming out and if the Poly is available within X dollars or the original cost you want to switch, so he knows what he has to work with. We normally book our own, but when we did use AAA a few years ago they did this for us with no issues.

I would do this if your agent is easy to work with and has no problem making changes. We went through AAA for our last trip and our agent refused to make changes, even when it saved me money. She never returned emails or calls and I had to call the 800 line for AAA to make any changes because I couldn't make them directly through Disney. I have now learned that I can book through Disney and give them my AAA number and get the same discount!

ajgardner 03-30-2013 04:00 PM

Quote:

Originally Posted by BringingUpDisney (Post 47955366)

I would do this if your agent is easy to work with and has no problem making changes. We went through AAA for our last trip and our agent refused to make changes, even when it saved me money. She never returned emails or calls and I had to call the 800 line for AAA to make any changes because I couldn't make them directly through Disney. I have now learned that I can book through Disney and give them my AAA number and get the same discount!

Oh my! Our agent better not give me any grief! I don't really know her, we only used her because we have the dining plan and was told in order to get the AAA discount with the dining plan we had to go through AAA. I guess I will see what her reaction is to our request and go from there!


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