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-   -   Problem with Online Check in? (http://www.disboards.com/showthread.php?t=3077022)

iheartmickey1111 03-08-2013 01:26 PM

Problem with Online Check in?
 
I am trying to do my online check in, but after I try to enter my credit card info, it says that they are unable to verify my card. Quadruple checked everything is correct... has anyone else run into this?

Missyrose 03-08-2013 01:29 PM

Are you trying to use a Disney Visa? Others have reported problems with that specific card. Your best bet would be to call and get IT involved.

iheartmickey1111 03-08-2013 01:33 PM

Yep, it was with the Disney Visa.

One more question, does anyone know how to make sure I get the two beds and NOT a king? I am going with my mom so this will be my first trip where I actually NEED to two beds instead of a king size lol.

leebee 03-08-2013 01:49 PM

Online check in wouldn't take my disney VISA either. I finished the check-in process and will add the cc when I get to ASMu on MONDAY!!! :cool1::cool1:

iheartmickey1111 03-08-2013 03:49 PM

Quote:

Originally Posted by leebee (Post 47740610)
Online check in wouldn't take my disney VISA either. I finished the check-in process and will add the cc when I get to ASMu on MONDAY!!! :cool1::cool1:

Awesome! Have a great time!!!

mlittig 03-08-2013 05:50 PM

It would not accept my Disney Visa card either :furious: Wouldn't you think that Disney would want to encourage their own Disney rather than discourage it :mad:

SolitaryPhoenix 03-09-2013 10:01 PM

Actually, it did that with my plain old Suntrust card too. Have no idea what the problem was. :confused3

wheelermom 03-10-2013 10:56 PM

It would not accept my Disney VISA with Disney VISA marked in the box. I tried saying it was a regular VISA and it went through. I think they should fix this!

ibrokeitmommy 03-11-2013 08:18 AM

It would not accept our credit union Visa either. So I'm not really sure that any time is saved by doing online checkin other than feeling excited that I've checked in lol.

Southern Bell 03-11-2013 08:32 AM

We have done it! Not sure it saved any time at all! Maybe I don't understand it! LOL! I thought I would show up and everything would be ready! We stood there and watched her get a folder out, and slowly put everything in it, asks us questions. Maybe it just benefits them, I don't know but seemed like they had to do as much or more than usual! LOL!

Dchan1121 03-11-2013 10:07 AM

I was running into the same problem with the regular 10 day check in page last time. But for my upcoming May trip, I went through mydisneyreservations.com (can't post links yet) and was able to check in 60 days in advanced and there was no problems with the Disney Visa card. Best of luck everyone!

dansdad 03-11-2013 11:31 AM

Quote:

Originally Posted by Southern Bell (Post 47763485)
I thought I would show up and everything would be ready!

That's how it has always worked for us. Walk up to window, had CM my license, CM hands me back my license and folder then we're on our way to our room.

JJ&JSMOM 03-20-2013 04:09 PM

When I go on to try to check in online, it does absolutely nothing. It shows the resort, dates, guest names, confirmation number and then at the bottom of the popup screen is shows a "Done" button. No options whatsoever. Not sure whats up with it.

:confused3

DevonsDisneyMom 03-20-2013 07:13 PM

Quote:

Originally Posted by JJ&JSMOM
When I go on to try to check in online, it does absolutely nothing. It shows the resort, dates, guest names, confirmation number and then at the bottom of the popup screen is shows a "Done" button. No options whatsoever. Not sure whats up with it.

:confused3

There is not a link you could hit that says details? I know on MDE you click on the resort reservation then go to details and there should be a link for online check in there.

C&B Young 03-20-2013 07:53 PM

Through the regular Disney website the online check-in option does nothing for me. Going through mydisneyreservation.com does allow me to start the online check-in process, but it's not allowing me to input any room requests. So no online check-in for me yet!


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