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-   -   My Experience website ... what I miss (http://www.disboards.com/showthread.php?t=3066305)

hoosll 02-17-2013 03:07 PM

My Experience website ... what I miss
 
I really miss the ability to create a few trip scenarios and compare the cost ... or even just the ability to save a vacation plan without "putting it in the cart".

Anyone else frustrated. How can we tell Disney what we liked about the old interface?

mlittig 02-17-2013 03:11 PM

What I miss is a website that works :furious:

SolitaryPhoenix 02-17-2013 03:17 PM

It's very frustrating; I can see how it could be a wonderful tool, IF it wasn't so messed up! :confused3 I didn't think it would be possible for the site to be more irritating, but I was wrong... :(

closetmickey 02-17-2013 04:26 PM

i miss that I don't automatically see my vacation countdown and a large photo of my upcoming resort. Now I need to log on, and then it is just a small image.

gwynne 02-17-2013 04:29 PM

Gosh, where to start. The new My Experience site is a huge downgrade from what Disney used to have. Sad.

Mickey_for_President 02-17-2013 11:46 PM

Quote:

Originally Posted by closetmickey (Post 47535689)
i miss that I don't automatically see my vacation countdown and a large photo of my upcoming resort. Now I need to log on, and then it is just a small image.

Ditto. :sad1:

closetmickey 02-18-2013 12:57 AM

And after tonight I miss actually being able to make ADR's!! The site says Im at 179 days, but can't book anything!!:confused3

momofkids 02-18-2013 01:39 AM

I miss being able to save several vacation options too. Maybe we were using up too much memory on them?

hoosll 02-18-2013 07:54 AM

Quote:

Originally Posted by momofkids (Post 47540062)
I miss being able to save several vacation options too. Maybe we were using up too much memory on them?

It makes me wonder if the software designers ever used the original interface. Most companies will post a beta version (alternate experience) and collect feedback on the future changes .. not Disney ... seems so shortsighted to alienate their best customers especially when most of the "my experience" planning tools are disconnected.

In the end, where are the usual Disney surveys collecting feedback ... the "man behind the curtain" has turned his back on us.

ssleblanc 02-20-2013 01:57 PM

I agree!

I actually just came to search the forum to see if I'm missing the "save this vacation" button. When I was planning the trip I just returned from, I kept several vacation package options saved, that I returned to and kept tweaking until I decided what I wanted. I also put in dates that I knew I would not be going, just to get some ideas on cost based on the season (value/etc), before the 2013 package prices were released. I realized that the price would go up some, but it gave me some idea to just play with dates/resorts/options.

The website changed after I'd made my reservations for the trip we just took, so I hadn't dug deep enough to see that this feature is now gone. Now that I'm back and looking ahead (too far ahead of you ask me, but at least I have something in the works), I am really sad to see that this tool is gone. :(

hoosll 02-20-2013 06:33 PM

Quote:

Originally Posted by ssleblanc (Post 47569474)
I agree!

I actually just came to search the forum to see if I'm missing the "save this vacation" button. When I was planning the trip I just returned from, I kept several vacation package options saved, that I returned to and kept tweaking until I decided what I wanted. I also put in dates that I knew I would not be going, just to get some ideas on cost based on the season (value/etc), before the 2013 package prices were released. I realized that the price would go up some, but it gave me some idea to just play with dates/resorts/options.

The website changed after I'd made my reservations for the trip we just took, so I hadn't dug deep enough to see that this feature is now gone. Now that I'm back and looking ahead (too far ahead of you ask me, but at least I have something in the works), I am really sad to see that this tool is gone. :(

Ditto!

mommyrosa2 02-20-2013 06:47 PM

Another here who absolutely hates the new website...I find it to be so slow. My 180 day mark was yesterday and luckily for me the old website is still on my IPad so I made all my ADR's from there & it was painless :)

bjakmom 02-21-2013 06:42 AM

I also don't like the way this new site works!!
I had a reservation but was thinking of changing and upgrading to a different resort for the same dates. Not only did it want to require me to put it the cart in order to see the actual rates, but it then warned me that it could replace any current reservation I was holding if I did that!:scared1: I didn't want to take that risk!

MMS1125 02-21-2013 06:55 AM

add me to the i can't stand the new website list. It's just so cumbersome and not really all that user friendly

grumpytx 02-23-2013 07:46 AM

Maybe something was just added, I was able to save an offer this morning. I kinda wonder though, "Is it really an upgrade if it actually takes features away :confused3?"


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