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kjpotter 02-14-2013 11:13 PM

Question about reservations
This will be my first time staying on site. Do I lose my deposit if I have to cancel? Can the reservations be changed after they are booked?

jennyjinx3 02-14-2013 11:32 PM

You can make any changes or cancel up to 45 days prior without penalty, after that there is a fee to make any changes.

kjpotter 02-15-2013 12:59 AM

Thanks. Also, if a better pin or promotion comes out can I add it?

SimplyGoofy 02-15-2013 01:09 AM

Absolutely! As long as the discount matches your vacation details (resort, dates, etc.) just call and a CM will be happy to add it!

Just make sure you call soon after hearing about any discount as they are often limited in number.

purple figment 02-15-2013 01:14 AM

If you have a package reservation you can cancel up to 45 days in advance of your arrival date and get your deposit ($200) back. If you cancel within 45 days of arrival you forfeit the deposit.

If you have a room only reservation you can cancel much closer to your arrival date - up to 5 days before your arrival date - and get your deposit back.

If a better offer is released after you make your reservation you can call and have the promotion applied as long as there are rooms available for your dates, resort and room category.

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