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-   -   What is going on with Disney IT!? (http://www.disboards.com/showthread.php?t=3060775)

disneymagicgirl 02-07-2013 08:12 AM

What is going on with Disney IT!?
 
I called yesterday to adjust my ressie to match our new plane tix. Well, that took over an hour due to confused CMs :confused3 as well as some system issues.

Today I get the invoice/confirmations for our split stay. One says arrive at BC GV on 5/9 and depart 6/1 for $2002.63. Heck yeah! I will stay 3 weeks for $2k!;) That was actually supposed to be 5/12-5/18.
The other one says YC GV 5/9 thru 5/16 MYP for $2450. It was supposed to be 5/9-5/12. The dates aren't correct but the prices are correct for the dates I was supposed to have reserved. I don't even know where to begin with calling to get this fixed. If I have to sit on the phone over an hour again...:sick:

Why can't they get it together!?!?

ETA- The reservations show up correct in MDE, so I think I am just going to leave it how it is so I don't have to be on the phone forever again. So weird!

Donnainnj 02-07-2013 11:03 AM

Don't know but maybe this could have something to do with it.
http://www.zdnet.com/hcl-to-get-disn...us-7000000139/
Quote:

Originally Posted by disneymagicgirl (Post 47431849)
I called yesterday to adjust my ressie to match our new plane tix. Well, that took over an hour due to confused CMs :confused3 as well as some system issues.

Today I get the invoice/confirmations for our split stay. One says arrive at BC GV on 5/9 and depart 6/1 for $2002.63. Heck yeah! I will stay 3 weeks for $2k!;) That was actually supposed to be 5/12-5/18.
The other one says YC GV 5/9 thru 5/16 MYP for $2450. It was supposed to be 5/9-5/12. The dates aren't correct but the prices are correct for the dates I was supposed to have reserved. I don't even know where to begin with calling to get this fixed. If I have to sit on the phone over an hour again...:sick:

Why can't they get it together!?!?

ETA- The reservations show up correct in MDE, so I think I am just going to leave it how it is so I don't have to be on the phone forever again. So weird!



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