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-   -   New site is fighting me to book a king bed with child (http://www.disboards.com/showthread.php?t=3052165)

manateesmom 01-22-2013 01:06 PM

New site is fighting me to book a king bed with child
 
So, we usually just chuck DS between us in a king sized bed when we travel with him. He's too big for a pack n play but too small to sleep alone in a strange bed when traveling. He'll be just-turned three when we will likely be at WDW later this year.

We had previously booked (and needed to reschedule) a king bedroom at POR. Room only. When we said he was 2, we could book king, but if we said he was 3, king was no longer available. I guess that's the threshold where they consider him to be a big kid. That booking was late last year, and since then there's been fabulous :lmao: website updates.

Now, if I book a vacation PACKAGE, I can book a king bedroom by calling DS 2, but then I'll need to buy a separate park ticket for him, because he'll be 3 and need a ticket for the parks. Which is fine. But if I try to buy the ROOM ONLY, even if I call him 2, or an infant, it says the king room is unavailable because the party size exceeds capacity (even though the room is clearly available to book an under-3 in, because I can do it with a package). The same room, same parameters, different results based on whether I try to book package or room-only.

I'm not trying to scam anyone. I'll pay for DS to get into the park. I just want a room with a king bed, because that's how we sleep on vacation. On a cruise ship, we need to pay for each person in a room, because of lifeboat capacity, but I want to spend 3 nights at WDW, why is this so hard?

I don't know why the stupid website is fighting with me, and I'm concerned that the package that lets me book now will go away if they "update" the website further. :worried:

Has anyone had better luck calling? I hate spending 40 minutes on the phone for something I can theoretically do online.

dansdad 01-22-2013 01:17 PM

Sorry, if your DS is 3 he counts towards the room occupancy. King rooms are legal for 2 people 3+ only.

merina888 01-22-2013 01:21 PM

As PP said, at 3 he counts toward room occupancy since most 3 year olds don't sleep in a pack-n-play. I think if Disney allows this, it violates fire codes and such. However, try calling and see what a CM says.

dansdad 01-22-2013 01:25 PM

Quote:

Originally Posted by merina888
I think if Disney allows this, it violates fire codes and such.

Yes, it would definitely be in violation of fire code.

RookieLady 01-22-2013 01:26 PM

Yes, talk to a CM. My mother and father took my son when he was 3 and he slept between them in the king.

manateesmom 01-22-2013 01:27 PM

It's not illegal. They are the same rooms as those with double beds, just with one fewer bed. They are fire-rated to the same occupancy as the rooms with 2 queens. The fire hazard is in cramming pack n plays in there, blocking the exits. There is no legal requirement that changes an occupant's status from "okay" to "not okay" between ages 2 and 3. If you can book a 2 year old in a room, there's no LEGAL reason you can't book a 3 year old in the room. It's a hotel policy.

dansdad 01-22-2013 01:34 PM

Quote:

Originally Posted by manateesmom
If you can book a 2 year old in a room, there's no LEGAL reason you can't book a 3 year old in the room. It's a hotel policy.

Yes there is. A 2 year old is expected to be carried by an adult in case of emergency. A 3 year old is expected to walk on their own. When designing hallways, stairs etc for escaping the architect takes into effect how many double rooms (4) and how many kings (2) are on each floor and total in the building.

Missytara 01-22-2013 01:46 PM

Quote:

Originally Posted by dansdad (Post 47272780)
Yes there is. A 2 year old is expected to be carried by an adult in case of emergency. A 3 year old is expected to walk on their own. When designing hallways, stairs etc for escaping the architect takes into effect how many double rooms (4) and how many kings (2) are on each floor and total in the building.

This one.

I am an architect and in hotel/resort situations, it is "assumed" that a parent will carry a child under the age of 3, thus a child is not taking up space in the exit corridors or stairs.

Once they become the age of 3, it is an industry standard that the child has the potential to walk on their own and does take up space in the corridor or exit stairs, so they must be counted towards occupancy.

It is not by accident they do this, it is a federal mandated code.

Good catch.

gwynne 01-22-2013 01:53 PM

Quote:

Originally Posted by manateesmom (Post 47272490)
So, we usually just chuck DS between us in a king sized bed when we travel with him. He's too big for a pack n play but too small to sleep alone in a strange bed when traveling. He'll be just-turned three when we will likely be at WDW later this year.

We had previously booked (and needed to reschedule) a king bedroom at POR. Room only. When we said he was 2, we could book king, but if we said he was 3, king was no longer available. I guess that's the threshold where they consider him to be a big kid. That booking was late last year, and since then there's been fabulous :lmao: website updates.

Now, if I book a vacation PACKAGE, I can book a king bedroom by calling DS 2, but then I'll need to buy a separate park ticket for him, because he'll be 3 and need a ticket for the parks. Which is fine. But if I try to buy the ROOM ONLY, even if I call him 2, or an infant, it says the king room is unavailable because the party size exceeds capacity (even though the room is clearly available to book an under-3 in, because I can do it with a package). The same room, same parameters, different results based on whether I try to book package or room-only.

I'm not trying to scam anyone. I'll pay for DS to get into the park. I just want a room with a king bed, because that's how we sleep on vacation. On a cruise ship, we need to pay for each person in a room, because of lifeboat capacity, but I want to spend 3 nights at WDW, why is this so hard?

I don't know why the stupid website is fighting with me, and I'm concerned that the package that lets me book now will go away if they "update" the website further. :worried:

Has anyone had better luck calling? I hate spending 40 minutes on the phone for something I can theoretically do online.

Keep in mind, too, that even if you feel you've figured out a "work around" Disney does reserve the right to make changes to your reservation. Views, Rooms, heck, even Resorts aren't guaranteed.

ccgirl 01-22-2013 02:26 PM

Quote:

Originally Posted by dansdad (Post 47272604)
Sorry, if your DS is 3 he counts towards the room occupancy. King rooms are legal for 2 people 3+ only.

Yup, this. :thumbsup2

When we traveled with my DS3 we just requested the bed rails.

ccgirl 01-22-2013 02:28 PM

Quote:

Originally Posted by RookieLady (Post 47272702)
Yes, talk to a CM. My mother and father took my son when he was 3 and he slept between them in the king.

Just because they did it doesn't mean it's allowed.


We see posts all the time of people saying things are okay because they got away with it.

Hey, if you stole a bunch of steaks from a supermarket is it okay as long as you (a general you) don't get caught?

maxiesmom 01-22-2013 02:30 PM

Sorry, but you are over occupancy for a king room. As mentioned, it is against the fire code. And Disney could in theory kick you out of your room if you have more people in it than they allow. Or make you pay for a second room.

Also, you can book a certain room type, and not get it. I'm the poster child for that, unfortunately. Been downgraded from a paid for room type. Twice.

Could you not make do with 2 queen beds?

minnie mum 01-22-2013 02:34 PM

Sorry, OP. Your days of booking a king bed at a Disney resort are now over. Get used to it now. And you aren't going to get any support on this board for trying to work around Disney policies. You have a 3 year old now, not a 2 year old.

Get a standard room with 2 beds and request bedrails for your child.

lililoo12 01-22-2013 02:58 PM

You can get a bed rail free of charge for the bed for your child.

lililoo12 01-22-2013 02:58 PM

My kids were in beds by 2.5 yrs old


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