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-   -   Credi CArd Trouble (http://www.disboards.com/showthread.php?t=3051289)

Nikisha421 01-21-2013 06:33 AM

Credi CArd Trouble
 
Has anyone ever had there card repeatedly declined by DCL? Trying to make my final payment and the card just keeps getting declined. Even after I've called my card services it still won't work. My final payment is due on Saturday.

JulieL0616 01-21-2013 07:23 AM

You could go buy Disney gift cards and use those:-)

abitagirl916 01-21-2013 07:28 AM

Quote:

Originally Posted by Nikisha421 (Post 47256918)
Has anyone ever had there card repeatedly declined by DCL? Trying to make my final payment and the card just keeps getting declined. Even after I've called my card services it still won't work. My final payment is due on Saturday.

Is it a debit card? I know that debit cards have daily limits. If your balance is over the daily limit, you can make separate payments on separate days. Not sure if credit cards have daily limits separate from credit limits.

jbugeye22 01-21-2013 08:34 AM

Make sure your card was not flagged by your bank for fraudulent charges. Sometimes banks, I know BOA has done this to me a few times, will watch for unusual charges on your card. If there is anything out of the ordinary they will freeze your debit card until you call them and sort it out. It's supposed to help theft, but it has really caused some inconveniences and embarrassment on my part when it happens.

carpenta 01-21-2013 08:38 AM

Check to see if your card is out of date. The experation date on the lower corner is past due and you did not notice a new card that may have been mailed to you. Why do I know this? It happened to me.:bitelip:

firemantnt52 01-21-2013 08:40 AM

This happened to us last year on the Magic on our B2B. We had to call the bank to have them fix the limit. We also got money at the ATM in Nassau. We leave for another B2B in two weeks and I did paperwork at the bank this time to make sure everything goes ok.

kiford 01-21-2013 06:32 PM

Quote:

Originally Posted by jbugeye22 (Post 47257440)
Make sure your card was not flagged by your bank for fraudulent charges.

When we paid for our trip in December, we spent a few days at WDW then a 3 and 4 day B2B cruise. My husband's card got frozen right after paying the deposit for the WDW stay and the 3 day cruise - 4 day deposit wouldn't go through. We were at a travel agent's and she suggested calling Visa to see if that happened since it's not uncommon. Sure enough that was the cause. Seeing multiple charges go through Disney (even though one was DCL) got flagged. He had it unfrozen and paid for the second cruise deposit.Then entered the number of the fraud line into his phone just in case it happened on vacation.

sportel 01-21-2013 09:29 PM

Are you trying to pay online? I had great trouble last week making a payment through the website - it kept declining my card, no matter which card I used. I ended up having to call them (and endure a 25 minute wait!) to pay over the phone.

ohanaMAMA 01-21-2013 10:15 PM

junk like this is exactly why I use a Disney Specialist travel agent like **************************.. They always keeps me organized and aware of stuff :thumbsup2

PrincessShmoo 01-21-2013 10:17 PM

Quote:

Originally Posted by ohanaMAMA (Post 47266849)
junk like this is exactly why I use a Disney Specialist travel agent like **************************.. she always keeps me organized and aware of stuff :thumbsup2

Careful, DIS doesn't allow mention of TAs.

racingfandj 01-21-2013 10:37 PM

Quote:

Originally Posted by sportel (Post 47266304)
Are you trying to pay online? I had great trouble last week making a payment through the website - it kept declining my card, no matter which card I used. I ended up having to call them (and endure a 25 minute wait!) to pay over the phone.

I was having trouble with the website a couple weeks ago too. I tried several cards and several different amounts and forms and nothing would work. I ended up having to call in too. I think I've made a successful payment since then though.

jilljill 01-22-2013 12:00 AM

Quote:

Originally Posted by ohanaMAMA (Post 47266849)
junk like this is exactly why I use a Disney Specialist travel agent like Lisa Reese at pixie and pirate destinations.. she always keeps me organized and aware of stuff :thumbsup2

http://www.*******************************/

checking board filters



Remember - when posting a website to include the full url.

bumbershoot 01-22-2013 01:32 AM

Given all the upheaval with the Disney family of websites, with changes and new things and everything...I would assume it's the site's fault.

So I personally would call the CC company or bank to make sure it hadn't been flagged (or that all the tries hadn't flagged it!), and once that's cleared up, I would call.


As far as I can tell, TAs call it in, so if the website is the problem and calling in is the solution, that would explain why a TA could do it. If the CARD is the problem, no TA will be able to help with that.

manateesmom 01-22-2013 12:12 PM

Another thought - people have reported problems with making Disney payments (to WDW as well as DCL) when the expiration date on their credit card was "too far out." Like Disney's system hasn't been updated to recognize expiration dates out to 2017 or something like that.

NurseDave 01-22-2013 12:19 PM

Quote:

Originally Posted by sportel (Post 47266304)
Are you trying to pay online? I had great trouble last week making a payment through the website - it kept declining my card, no matter which card I used. I ended up having to call them (and endure a 25 minute wait!) to pay over the phone.

Each time I've tried to pay from work it was declined, but trying from home later it worked each time.


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