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-   -   Anyone have any ideas on when we can make payments on the website again? (http://www.disboards.com/showthread.php?t=3047753)

ethanwa 01-14-2013 09:52 PM

Anyone have any ideas on when we can make payments on the website again?
 
Anyone have any ideas on when we can make payments on the website again?

Anyone know?? It kills me that I can't do this now!!

dansdad 01-14-2013 10:49 PM

Nobody knows. Not even the Disney IT people.

You can always make a payment over the phone.

MADnNOLA 01-15-2013 08:48 AM

Making Online Payments
 
I discovered this in another thread and wanted to pass this along!

To access into the old web site, sign into the new one, and at the bottom of the home page, click on the sub-menu item "Order Customized Maps" under the My Disney Experience.

This will direct you back to the old web site! From the map page, I was able to click on My Reservations and made payment on line to my package!

Jasperann 01-15-2013 08:51 AM

Quote:

Originally Posted by MADnNOLA (Post 47196095)
I discovered this in another thread and wanted to pass this along!

To access into the old web site, sign into the new one, and at the bottom of the home page, click on the sub-menu item "Order Customized Maps" under the My Disney Experience.

This will direct you back to the old web site! From the map page, I was able to click on My Reservations and made payment on line to my package!

Did it actually post? I think I would be scared to do this.

dis_guy 01-15-2013 09:02 AM

Nice tip, thanks. I can even see all my saved offers!:)

MADnNOLA 01-15-2013 09:07 AM

Quote:

Originally Posted by Jasperann (Post 47196126)
Did it actually post? I think I would be scared to do this.

Posted Perfectly! I received my updated reservation invoice this morning showing my paid balance! :goodvibes

CanadianGuy 01-15-2013 09:28 AM

While I'm glad this worked fine for the previous poster.. I strongly caution against making ANY online payments at the current time. They are constantly flipping the customer facing website from new to old and so forth.

I sincerely worry that an online payment may disappear into a black hole of this I-T nightmare and who wants to deal with that?

I STRONGLY ADVOCATE calling to make all payments for the time being.

sydneysmom 01-15-2013 09:43 AM

Quote:

Originally Posted by CanadianGuy (Post 47196526)
While I'm glad this worked fine for the previous poster.. I strongly caution against making ANY online payments at the current time. They are constantly flipping the customer facing website from new to old and so forth.

I sincerely worry that an online payment may disappear into a black hole of this I-T nightmare and who wants to deal with that?

I STRONGLY ADVOCATE calling to make all payments for the time being.

this is probably a stupid question, but if I call to give them payment, can I use the Disney Rewards card on the phone too? ( I know you could use this online towards your payment....)

lsenquiz 01-15-2013 11:32 AM

I did not even need to make a payment but it was nice to try this out and see the old website again. I had no idea how much I loved it until they changed to this new one.

I personally would have no qualms posting a payment using this option - just my opinion. Having been in IT for 25 years I strongly suspect that Disney simply changed the front end - meaning the actual website look and feel not the database that houses all the info. So if you get a confirmation that your payment has been made then I think you are completely safe assuming that your payment has been made.

Again for me personally I would rather go this route than call and hold for 2-5 hours which many have reported doing.

ethanwa 01-15-2013 06:02 PM

Quote:

Originally Posted by MADnNOLA (Post 47196095)
I discovered this in another thread and wanted to pass this along!

To access into the old web site, sign into the new one, and at the bottom of the home page, click on the sub-menu item "Order Customized Maps" under the My Disney Experience.

This will direct you back to the old web site! From the map page, I was able to click on My Reservations and made payment on line to my package!

Thank you thank you thank you thank you thank you thank you!!!

ethanwa 01-16-2013 02:06 AM

Nevermind this post... looks to be working again. At about 1AM it stopped working but this morning it's back up.

dansdad 01-16-2013 02:12 AM

Quote:

Originally Posted by sydneysmom (Post 47196677)
this is probably a stupid question, but if I call to give them payment, can I use the Disney Rewards card on the phone too? ( I know you could use this online towards your payment....)

Yup!:thumbsup2

sydneysmom 01-16-2013 08:36 AM

Quote:

Originally Posted by ethanwa (Post 47205217)
FYI this doesn't seem to work for me as of tonight. It was working earlier and I paid with a few gift cards, but now my reservations no longer shows up here.

Can anyone else still make a payment with this trick?

I just tried and it pulled up all of my reservations....I went right to "order customized maps" and it pulled up the old site (which I really do miss now) and then I just clicked on "my reservations" and everything was there....did I mention, I really do miss the old site...::yes::

Quote:

Originally Posted by dansdad (Post 47205224)
Yup!:thumbsup2

Yay, thank you !!

MaineDisneyDad 01-16-2013 09:42 AM

just wanted to say this just worked for me and thank you for sharing how to do this. hopefully this loophole will continue to work until they fix the new website


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