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MichellelovesMickey 01-05-2013 03:28 PM

Phone lines
I have been on hold for 2 1/2 hours trying to cancel a room reservation......I am about to lose my mind.......I finally hung up because I have to get ready to be somewhere. This has been like this for over a week!!

I called last week to get reservations using my Mom's Disney Visa Card and it took me almost 5 hours to get someone on the other end!!!

patty57 01-05-2013 03:39 PM

Why not just cancel it online?

MichellelovesMickey 01-05-2013 03:44 PM

It won't let me.....

awoogala 01-05-2013 03:49 PM

the websites have been a disaster for 2 weeks. the phone lines won't get better until they fix the websites.

Makcarly 01-05-2013 06:18 PM

Wow, I waited just a little over an hour today to switch from POP to CSR and I thought that was bad!

HawkeyeFan 01-05-2013 06:32 PM

I was just venting last night because of the wait times when calling in. Would be nice to not wait on hold and having 4 children, it's not so easy to call at any time of the day. I feel your frustration! :rolleyes2

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