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hotveggy 12-25-2012 02:18 PM

On line check in DOWN??
We are 10 days out from our check in date. tried on line check in and it says it is down... anyone else having this problem?

nkereina 12-25-2012 02:55 PM

I just tried updating my address on my Disney profile and kept getting an error. Could be having a problem with the site.

cmwade77 12-25-2012 02:55 PM

Mine keeps telling me to come back within 10 days if my trip and we checkin Friday.

Echo queen 12-25-2012 02:59 PM

I did online check in on the 23, it would not allow me to add special requests, it gave me a message to call for special requests. When I called yesterday the CM said the system was doing magical enhancements and she had no access. :happytv: So maybe it will work soon.pixiedust:

creativeamanda 12-25-2012 04:07 PM

Are you trying to use the old site or the new site? I was able to checkin on the old site, but I realized I have the wrong cc on record so I wanted to go back in. I can't get through on the new site.

alecshawn 12-25-2012 04:47 PM

Not sure about it being down....oddly enough....We just check in when we arrive. It just seems as easy.

ilovecoasters 12-25-2012 05:32 PM

I tried this morning and it was down.

tiggerguy2000 12-25-2012 07:53 PM

I have been dealing with this since the 20th and im checking in on the 30th

erinkpoole 12-25-2012 08:37 PM

I had the same problem. Called tech support. They gave me this address

I was able to check in online using that address. It is not working for DVC reservations.

hotveggy 12-26-2012 06:20 AM

I finally was able to check in last night, but it may have been on the old site. Then I could only put in one special request. I need bed rails and a pack n play so I called and was on hold for 15 min then the CM that tried to help me said that his system was undergoing Magical upgrades so it would be slow. After 10 minutes still couldn't get it so I could have held for another 20 min for guest relations, but I will just call back today. I did find out that my magical express info was not in the system even though I called weeks ago!

AuSable 12-26-2012 06:58 AM

old site verses new site?
How do you know if you are on the old site verses the new site?

brucerob62 12-26-2012 10:03 AM

system problems
I tried using IE8 wouldnt work..but used FIrefox..which is way better browser anyway..and i got into could do online check in case anyone needs to know

cwt580 12-26-2012 02:16 PM


edit..nope links dont work...

brucerob62 12-26-2012 03:03 PM

i dont know why but using Firefox brings online check in right up! maybe off and on for some. lots of glitches

kuhljeanie 12-26-2012 09:53 PM

Just talked to a CM on the phone who indicated that the new site's online check in will be working tomorrow. Fingers crossed!

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