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jockotaco 11-13-2012 09:58 PM

Board rule queation reharding purchases
We bought direct and had a horrible follow up problem with our sales guide. Can i post our story as a beware with his name here?

disneynutz 11-13-2012 10:06 PM

Not really, why don't you contact his manager and discuss the issue with him/her.

:earsboy: Bill

Sammie 11-13-2012 10:17 PM

It would be inappropriate to state his name and it would be removed.

However if you wish to share your story without naming him, then I guess we might be able to comment as to whether it was his fault or a newbie learning experience as that does happen.

First thing you might want to do is correct your title.

Chuck S 11-14-2012 07:50 AM

As others have said, we do not allow negative posts about specific CMs and guides, as there are two sides to every story.

You may post your story, if you wish, without reference to the specific guide or CM.

We also don't allow praise posts to name a specific CM or guide if they broke standard Disney procedure to make a guest happy, as others would then expect the same service...which Disney may not allow a CM or guide to do, except under the most extreme circumstances.

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