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-   -   DCL site says I have a fatal error! (http://www.disboards.com/showthread.php?t=2996828)

slg 09-22-2012 10:39 PM

DCL site says I have a fatal error!
 
Was booking my shore excursions today and as I was booking my second one, I had an alert that there was a fatal error. It sounded ominous but I didn't worry....dcl always has issues. I got an email about my first excursion, but although I tried several times, I cannot get into my reservation. Its keeps saying there is a fatal error.

I waited 8 hours, tried safari and firefox, but still get the same response.

Is something going on? Any suggestions? I'm worried that somehow my reservation has disappeared and been given to someone else. Our cruise is sold out. I will call them tomorrow, but was wondering if anyone had any recommendations in the meantime.

Alaska DogCat 09-22-2012 10:53 PM

Same thing happening to me. I believe the site is just having difficulties. I also got fatal error on simply trying to login.

TaTa4Now1968 09-22-2012 11:15 PM

There seems to be a problem with the DCL website in the last couple of days.

sayhello 09-22-2012 11:42 PM

I've had some success closing the window I have the DCL site open in, clearing cookies, then re-opening the site in a new window.

Sayhello

Momma2Jax 09-23-2012 12:36 AM

I just got the same thing on safari trying to log in, and trying to search for a cruise. Last night it was working, but telling me cruises were sold out that I knew were not. It's just acting wonky I think.

slg 09-23-2012 12:37 AM

I just cleared the cookies and it didn't help.

Will wait and try again tomorrow. I don't really want to clear the cache if I don't have to.

I even tried private browsing and it didn't help.

Sigh.

FLVacationGirl 09-23-2012 01:41 AM

The site showed me search results I wanted, then gave a fatal error. I did the search again (Dec 2012 Dream Cruises) and it said that the sailing dates I wanted were sold out. When I did the search again without my kids there was availability for adults. Max kids capacity for the whole month? Maybe. I'm already booked but was just keeping an eye on prices.

Edited to add: Just tried again and it is showing availability for kids. Glitchy for sure, I guess.

disneyholic family 09-23-2012 02:04 AM

try using a different browser.
i had trouble with firefox, so i switched to explorer and it worked ok.

i can't remember if chrome worked or not for me.

Great Scott 09-23-2012 02:19 AM

Site Down
 
I've tried different browsers, computers and everything. It is impossible to get in and register. I'll keep trying, but if anyone has any good tricks, I would love to know.

disneyholic family 09-23-2012 02:23 AM

Quote:

Originally Posted by Great Scott (Post 46240284)
I've tried different browsers, computers and everything. It is impossible to get in and register. I'll keep trying, but if anyone has any good tricks, I would love to know.

i think you're right - i just tried to log in and while it didn't say fatal error, it wouldn't let me into my reservation.

lucas 09-23-2012 10:49 AM

I can't even get into the DCL site right now. :headache:

jennypenny 09-23-2012 01:45 PM

Disney/ESPN have been having problems this weekend. I heard that they might have been a target like BofA and Chase were earlier in the week.

I can't even get the site to load properly.

MickeyMomTo2 09-23-2012 02:43 PM

The site has been having problems for days. I booked Palo and parasailing at midnight eastern on the 20th. I went in a few minutes later and it said it wasn't time for me to book yet, then went in again and got a fatal error. I did get an email confirmation, so I didn't worry. Later, I was able to get in, and they were in there, so if you got the email confirmation, I wouldn't worry.

bumbershoot 09-23-2012 04:29 PM

I've been reading here about problems with the site for days.


[QUOTE=slg;46240119I don't really want to clear the cache if I don't have to.
[/QUOTE]

Why? I clear cache all the time and it doesn't do anything negative.

ItAllStrtdWAMouse 09-23-2012 09:04 PM

I was able to log-in to make a payment tonight 9:00pm, but only through Internet explorer. Safari and Firefox still not working correctly.


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