Where is my FAVORITE DCL cast member?
We've all been there before ... we LOVE a specific cast member ... would like to be able to request them on an upcoming DCL cruise ... but not sure if they are still with DCL, or whether they moved to a different DCL ship. What do you do? Although you can "request" a specific cast member (through your reservation via your Travel Agent, or DCL), that does not mean your cast member will be on the same ship ... nor does it mean they will not be on THEIR vacation while you are on YOUR vacation.
Here's the plan ... if you had an extremely positive experience with a DCL cast member ... please post their first AND last name, their department, ship name, and cruise date (estimate is okay, if you do not remember) ... here's an example:
Maiden Fantasy, March 31 - April 7, 2012
Ivan Frick - Palo Server
Daniel Javor - Main Dining Room Server (departed DCL - 2012)
Radoslav "Rado" Hristev - Assistant Server
Faisel Faisel - Head Server
Tri Martudiyanto - Stateroom Host
By posting similar content for a RECENT DCL cruise, I am hoping other guests will be able to use this thread to locate their favorite cast members!
*** PLEASE *** DO NOT post any personal information as this thread is merely designed to let other guests know which ship your favorite cast member IS / WAS located ... so they may request them on an upcoming DCL cruise. :wave2: This DOES NOT guarantee your cast member will be on a specific cruise or ship, nor does it guarantee they will not be in between contracts, on vacation, or have transferred to another department or DCL ship in the interim.
Would you like to communicate with your favorite DCL crew member?
The following address was updated as of @ June 2012, and is to be used for letters and small packages sent by US Mail (only) ... for any / all Disney Cruise Line ships ... regardless of their home port ANYWHERE IN THE WORLD:
Disney Cruise Line / Guest Communications
attn: Disney (SHIP NAME) / Crew Member Name & Department
PO Box 10238
Lake Buena Vista, FL 32830-0238
When received, DCL enters the packages and letters into inventory, then sorts by ship and cast member name. When a cast member receives multiple pieces of mail, DCL will bundle all of their mail together (much like military mail call). DCL transports cast member mail to various ship ports, including Port Canaveral, New York City, Miami, Galveston, Los Angeles, San Diego, Miami, Seattle, Vancouver.
*** Please understand, packages and letters being forwarded to ports outside of Florida WILL entail additional time in transit.
YOU CAN USE THIS THREAD IN TWO WAYS ...
1) Feel free to read through ALL posts. This will help you get an idea of how many people like a particular cast member over a long period of time (remember, cast members may change ships, or eventually leave DCL)
2) Read the last 5-10 pages of posts. You will have the most up to date information about cast members. as posted by guests. Some of this information may include a cast member's location / department (Palo vs. Main Dining Room), and current status with DCL (perhaps they moved to a different department or ship). In addition, some guests will post when a cast member has left for, or returned from vacation.
REQUESTING A CAST MEMBER ON AN UPCOMING CRUISE? updated 2/14/14
If you are requesting a specific cast member (Main Dining Room, Palo, or Remy) because of information you found on this thread PLEASE LET YOUR CAST MEMBER KNOW you found them on DISboards! You'd be surprised at how much it means for them to know how special they are to you (and those of us on DISboards)! The Head Servers always seem to be amazed at the extent to which guests pursue top notch servers, and are pleased to know there is a BLOG to recommend cast members! :)
CAST MEMBER BIRTHDAYS: updated 12/3/13
We've ALL seen or heard of a guest celebrating a birthday while on DCL. Frequently, a server (MDR or Palo) is notified, and a birthday cake or dessert is presented to the guest, with other servers joining in with birthday wishes. Many guests enjoy the caring thoughts of appreciation and recognition ... BUT ... what about the cast members? THEY HAVE BIRTHDAYS, TOO! During a cruise in 2013, we learned our Main Dining Room server's birthday was upon us. We adored him so much ... we wanted to do something to recognize our server's birthday. Here's what we did ...
1) We summoned our Head Server ... indicated our server's birthday (Sammy) was upon us
2) We asked our Head Server if WE could present our server with a birthday cake / dessert ... and sing Happy Birthday to him
3) As you may know, cast members are NOT permitted to consume any food prepared for guests (it is grounds for immediate termination)
4) A Head Server is able to authorize a deviation, which would enable a cast member to have (eat) food which would normally be prepared for guests
5) In order for a cast member to be able to have this food ... a Head Server must authorize it in writing
6) In our circumstance, the Head Server informed our server that one of the guests at our table was celebrating a birthday
7) As is normally the case, the server brought out a birthday dessert, and was joined by several servers from surrounding tables (to sing Happy Birthday)
8) When the servers arrive at the table, the Head Server would normally announce a birthday for Guest "x." However, in this case, the Head Server indicated it was Server Sammy's birthday ... and lead everyone in a rousing rendition of Happy Birthday TO OUR SERVER ... Sammy.
9) Upon conclusion of the birthday wishes, we told Sammy the dessert was FOR HIM! Ordinarily, servers know they are not permitted to consume anything prepared for guests. However, the Head Server told the server the guests asked for the server to enjoy his birthday, and his birthday dessert.
The surprise and joy on the face of our server was unmistakable. Think about it ... these servers jump through HOOPS to take care of US. This was a small token of appreciation from guests to a server. Please consider random acts of kindness towards your cast members. If you know their birthday month ... ask your Head Server if you can sing Happy Birthday to your server (don't forget the cake / dessert)!
KNOWN SERVER BIRTHDAY MONTHS: updated 2/12/14
MAY: Ivan Frick (Hungary) - Palo Server / Fantasy
MAY: Laszlo Gion (Hungary) - Palo Server / Magic
MAY: Sompong "Sammy" Poonchuroensuk (Thailand) - Main Dining Room Server / Magic
SEPTEMBER: Radoslav "Rado" Hristev (Bulgaria) - Main Dining Room / Fantasy
***If you know the Birthday MONTH of a DCL Server or Assistant Server, AND, if the cast member has authorized you to post their birthday month on this thread (no date or year), please contact me via PM. I will obtain the information from you, and update this post (please do not post personal contact information in other threads or posts). Remember, I will need their first AND last name, as well as their home country, department and current ship.
PHOTO'S OF A SELECT FEW SERVERS ...
Radoslav (Rado) Hristev, Bulgaria
Zsolt Szep, Hungary
March 2012 - MAGIC
Ciao Romano - Palo Server
March 2012 - FANTASY
Krisztian Kiss - Main Dining Room Server
Zsolt Szep - Main Dining Room Server
March 2012 - DREAM
Gábor Németh - Main Dining Room Server
Csuka Mihaly - Main Dining Room Server
2011 WBPC WONDER Head server Harry (last name unknown)
Server Judy Nurse from Barbados
2011 Magic - Stateroom host Raymund (last name unknown) Philippines
Stateroom host Glennlysse (last name unknown) from Jamaica
April 15, 2012 - favorite pool server, Ernan (from the Philippines), on the Dream
Stateroom host Johnny- do not know where he is from
Ship Wonder- PC cruise Deck 6
Dancer= Andrew Wilson- United States-might now be on the Fantasy
Remember: On future cruises ... SAVE your gratuity receipt stubs for future reference ... especially if you enjoyed the cast member!
- Consider bringing Daniel A BOX OR TWO OF MILK DUDS!
- Consider bringing Rado Kit Kat, Almond Joy, Reese's Peanut Butter Cup, or Hershey bars!
As of mid April, both Daniel Javor and Radoslav Hristev are OFF the Fantasy ... but will be back on the Fantasy by end of May / early June 2012.
Often, you will find our cast members do not have access to many US chocolates at home. Even so, it's a special treat for them ... something they do not generally have access to on the ships!
Delarno (last name unknown) from Jamaica
Position: Assistant Server
Sail Date: August 25, 2011
Still on the Dream? Would love if he moved to the Wonder!
We got to know him of the 2010 WBTA.
Tobias (Toby) Adams - Disney Wonder Server ... as of January 2012
Ivan Frick (Hungary)
FANTASY / PALO
... will be leaving on vacation around the end of May / early June 2012. Expect a minimum of 4 weeks of vacation ... though 8 weeks or more is not uncommon.
If you are sailing the Fantasy in July / August / September 2012 ... you may STILL request Ivan Frick in Palo. If he has returned to the ship, you will be matched with your server. :cool1:
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