DCP Role Questions

Howdy! So I have my phone interview on Sunday at 3! I am applying for Attractions, Seater, and Hopper. Does anyone have any insight on what they do on a daily basis? Or have any advice about any other role I should check out and consider? I appreciate anything!!

Thanks and Gig em!

If this is a DCP role, you won't get to pick and choose where you will work. They talk to you about your past jobs, work experience, etc. If you have worked in a specific area (retail for example) they will focus on that area. Most likely you'll end up there. If you have zero work experience, most of those people end up in foods. Good luck!

Attractions is honestly once of the broadest roles available on the DCP. You could be doing anything from one of the playgrounds to theater to rides. According to what some others have posted they've put parts of Transportation and Parking into Attractions as well so I suppose those are also options.

As for Seater, are you referring to Full Service Food and Beverage? If so I can answer questions about that as that's the last role I had on my second CP

I was attractions. Based on my interview I was sure I would get Bog Thunder, Jungle Cruise, or the Great Movie Ride. That was all we talked about so figured that's what spot I would get stuck in if it was attractions. We also spoke about Character Attendent in detail so I was really hoping for that. Casting day I found out I got Agent P. I was 100% disappointed at first. I decided to give it a shot and make the best of my program. I am glad I did. I met some of my absolute best friends during my time at Agent P. With all that I'm saying whatever you get it is up to you to make the best of it.

When my dd had her PI, they chatted about the work she had done...worked in a camp for a few summers, and then at our nearby Six Flags, as both a character and character attendant. She was hoping to get chosen as a character attendant in WDW. She was put in attractions. She's happy with that and eager to see where she is assigned...will find out next week.
I figured they would put you where you had some experience, but I guess not.

I worked Attractions & worked at: Dumbo, Pooh, Ariels' Grotto, Tea cups, SWSA. I did everything from rearranging strollers, loading, unloading,greeter etc as well as learning all the spiels & safety procedures. I was disappointed at first but I loved working there so don't regret anything at all. I learned a lot.

I was attractions in MGM Studios. Star Tours & Fantasmic!. My recruiter asked me what I wanted and tried to get me as close to it as possible. I enjoyed pretty much every aspect of Star Tours, including the fact that I could work indoors AND outdoors depending on where the rotation took me and I got to work really closely with a phenomenal cast & crew. Fantasmic! on the other hand was a different beast entirely. While I loved being able to watch the show many times a week (sometimes two) - you are basically delegated to not only usher, but cleanup crew as well. And cleaning up after almost 10,000 people (9,900 to be exact if we had a full house) is a nightmare. Not to mention the fact that it's at the end of the night and you have to deal with drunk guests in addition to the normal rudeness... but all in all, those were the best 7 months of my life.

thinking back, my first program i was put in attractions. i was 18 when i interviewed and barely in the work force so i was asked a lot of broad questions. i drew on personal experience, how to stay calm under pressure and so on. you get rated on things like that, so if you have experience working with masses that'll probably be good. as for the other roles, i got nothing but obviously don't put something down you don't want to do. that's a good way to get stuck somewhere.

I worked as a seater back when it was called Full Service Food and Beverage. That role encompasses 5 different jobs within the restaurant: Seater, Greeter, Assigner, General Teller, and Setter. Full and part time hostesses have scheduling priority, so they get first choice for Assigner and GT. Some restaurants don't even let CPs work in those roles.

So for the most part you'll be Seating, Greeting, or Setting. Seating is fairly self-explanatory. Once a party is assigned to a table, you'll grab menus and take them to their table. Seaters are also usually in charge of prep work like rolling silverware or folding napkins. Sometimes I folded napkins straight for several hours.

Greeters work at the front podium, using the computer to check guests in. It's pretty simple once you get the hang of it, but the better you know the restaurant the more effective you'll be.

Setters are in the dining room helping clear and set tables. At some restaurants this is a scheduled position, while in others you just help out as necessary.

The assigner is in the dining room with a tablet assigning parties to tables. It's a harder job because you have to really understand the restaurant's flow so you don't overwhelm the server or the kitchen. This also can involve some clearing and setting of tables, depending on the restaurant.

The General Teller is in charge of the restaurant's cash. In the restaurants I worked in, you really only use the cash at the end of the evening when you bank out the servers. You work as a seater for most of the shift.

Your schedule and what you do every day depends on the restaurant and the role you're scheduled in. I worked in a restaurant that was only open for dinner, so my shifts were usually only around 6.5 hours long. For most of my program, I worked as a Seater 4 days a week and a Greeter 1 day a week. It was only during my last few months that I started Greeting 4 days a week and being GT once a week.

Depending on your restaurant, you might be insanely busy or have a lot of down time. I worked at a Signature restaurant in a resort, so we had a lot of quiet evenings. However, if you work in a park you're much more likely to be busy all the time.

If you have any more specific questions, feel free to ask!