I am looking for advice as to if anyone has had an experience like this. I had paid off completely a room only reservation (not a package). Then I was later able to apply a discount code to the reservation, which resulted in a negative balance on my room only reservation.
I have called a few times to get this negative balance refunded to me but keep being told "it will take up to two billing cycles to see the refund". Now, I know this may be true for seeing it on a paper bill in the mail, but I can clearly view my credit card online daily and see that no refund has been applied. It's been just over a month now but same story when I call. Anyone have any luck getting a refund of a negative balance or have any tips?
Thank you!
I have called a few times to get this negative balance refunded to me but keep being told "it will take up to two billing cycles to see the refund". Now, I know this may be true for seeing it on a paper bill in the mail, but I can clearly view my credit card online daily and see that no refund has been applied. It's been just over a month now but same story when I call. Anyone have any luck getting a refund of a negative balance or have any tips?
Thank you!