Bell, Rogers, Telus who gives the best service

pampam said:

I'm with Bell Mobility. I only use my cell phone for emergencies, and have a $10.00 /month plan that I'm happy with. Now, I learn that bell is phasing out the service for flip phones and want us all to upgrade to a smart phone. If I have to do that, I'll likely switch to Telus or another service provider, simply because I don't care too much for Bell Mobility customer service. Bell does have more towers for better coverage, but many service providers use bell's towers anyway, so I don't think that is too much of a worry. I'm also reasoning that all the service providers might be the same when it comes to customer service. Is one better than another?

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Mickey&JoshNut said:

Seriously....Bell is phasing out the flip phone service now....I have a prepaid cell that I only use for emergencies...I was grandfathered in to be able to use it in the US...then Bell made me upgrade to a flip phone and I lost the ability to use my phone in the US. I don't really want to get a smart phone or have a monthly fee especially since I only use it for emergencies (yes, I know I am wierd), the $100 prepaid card for a year works great for me...

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Donald - my hero said:

OK here's what you can do if in fact that happens ... buy the Breeze phone thru ROAM mobility .. it has a dual -sim card slot and is unlocked on the Rogers service. It's a basic phone that works fine! I'm on a yearly plan thru Rogers as i stated above -- 120.00 per YEAR unlimited texts and free local calls evenings and weekends. When we go stateside i flip to the ROAM Sim card and pay 4.00 per day for unlimited text and talk to/from Canada and the States.

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Donald - my hero said:

Yup *she* meant for a YEAR ... honest it is ... i can give you a link but not sure if it's "legal" here?? It's only for unlimited texting and free local calls evenings and weekends though, no data but i only use it for those 2 things anyway so it's perfect for me.

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Donald - my hero said:

OK here's what you can do if in fact that happens ... buy the Breeze phone thru ROAM mobility .. it has a dual -sim card slot and is unlocked on the Rogers service. It's a basic phone that works fine! I'm on a yearly plan thru Rogers as i stated above -- 120.00 per YEAR unlimited texts and free local calls evenings and weekends. When we go stateside i flip to the ROAM Sim card and pay 4.00 per day for unlimited text and talk to/from Canada and the States.

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• talk to your co-workers and neighbors. Find out what they have and whether they have deadzones or areas of poor coverage around the city/town. You'll find some carriers will offer better coverage than others.
• Yep Wind is cheap.... sadly coverage is spotty. I'm willing to pay more for reliable service.
• Virgin and Chatter operate on the Telus/Rogers network. Look at what they have to offer.

• Telus offers the best coverage where I am at work and home. Who wants to pay roaming charges for driving a few hours from downtown.... while you are still in Canada. I even got Telus coverage along parts of the coast on my Alaskan cruise!
• Telus offers signal repeaters in office building and subway tunnels so all my calls get through and my data is available when I want it. The signal repeaters means my phone battery lasts longer and the phone is not running hot to get a signal.
• Telus offers discounts with landline, internet, and TV services. Love the wireless cable boxes! They are just starting to roll out their 4K service for TV's.
• Telus offers FREE data if you are near one of their TelusDirect wifi hotspots. The phone shuts off cellular data and uses the wifi for savings.
• Telus consistently scores the best for lowest customer complaints. For some reason Bell, Rogers, and Fido enjoy operating with poor customer service ratings. If you look at this chart. 36% complaints from Bell, 18.2% complaints for Rogers. Telus is 4.7%.