We usually stay at a Deluxe property, but recently spent a night a POP. As we were traveling with others we did a split stay between Pop and Best Western in Disney Springs. Both were mediocre hotels, but Disney was slightly improved as were the quality of people staying there. We had courteous neighbors, overall the room was clean, and we had Disney amenities. However, we had a hot room and needed maintenance to fix it, the wait for them to come was long and it kept my toddler up well past bedtime, the rooms are small, the walking distance to a food court and bus are long, and the food court was a madhouse. All in all I got what I paid for, and when I pay for a deluxe I feel I get the experience I pay for as well. I think it's all about expectations.