We had no problems with the bus service in Oct.
We got the cutest elephant towel last month at CBR.
Wow, you are lucky. The staff has been told they could face termination if caught making towels. Seems too many guests demanded them and they became a time suck for Mousekeeping
Got an email an hour ago that we passed ROFR. Closing paperwork should be sent in about 35 days. Just in time for Christmas.
So my BWI stay next month is no more, we were offered the chance to do GF CL again. I won't lie and say I am confident I made the perfect decision, but I will say I believe in Disney magic and I was promised a magical trip to make up for a not-so-magical trip a few weeks ago
. I hope it's SL this time since I know you love it there.After almost an hour on the phone with the IPO office and reservations I can tell you all that I know almost less now then I did before. For anyone who didn't read my above posts I noticed a few days ago that the BWI CL now has a different price structure for views and not just a standard view with a set price. This option was not available when I booked so I sent an e-mail last week asking what view was I receiving. After getting no response(other than the we received your e-mail response) I called the BWI IPO. She was very polite and after looking it up she saw that yes they had changed things and that I had a standard view reserved. I said yes that the was the only option that I had when I booked. After another lengthy hold I was told that if they had a boardwalk available when I checked in they would upgrade me to boardwalk view. When I told her the boardwalk view shows no availability she said that unless they had a cancelation I would get a standard view. When I asked if that meant a garden or pool view she said yes.
The problem with all this is when they changed bookings they lowered the standard view price slightly and increased the "new" boardwalk view by $100 per night. When I asked if I would get a refund if I received a garden view I was told no and since I had booked with the spring discount I was still receiving a discount rate, just not as much as I had originally. Then I was sent to reservations.
A very polite man then told me that the BWI didn't have a different rate for different views and wanted to know where I had gotten that mistaken info. from. I told him it came from Disney's booking page. He said they didn't have that info yet and that I had a standard reservation and that I could request a boardwalk view on arrival. When I said don't you mean at least 5 days in advance and he said that he had worked at a CL for years and that CL rooms are always given out at arrival not ahead of time. So he recommended I get there early and see if I could get a requested boardwalk room. In all my Disney CL stays and years here on this board that was a new one to me.
Now you know why I am just as confused as before I called!
I think you have spoke to folks who just didn't quite understand the issue. I'd call back and see if you can reach someone who does understand. You can't be the only one who booked CL before they change the classificationsKOOK- I think they have been told to stick with the story that the BWI now has a Standard view and a boardwalk view for club level. I tried every way I could think of to explain my situation but she just politely stuck to the view and not room story. My problem with the whole thing is that the price that I paid (with discount) for a standard room falls in between the standard view and the boardwalk view. So will I get a refund if I receive a standard (garden view) or will I have to pay more if I receive a boardwalk view? When I asked she told me I would get the room I paid for so I gave up. I will just have to wait and see.
It IS SL"Offered the chance" has many interesting possibilities
Although, I haven't cancelled BWI yet, I'm not ready to "let it go" 
Sorry, I couldn't help it. I have to decide by tomorrow. Most of our plans are on the EPCOT side so IDK...but two rooms at SL and the kids not complaining about Grandma snoring is also tempting
They better not charge you more that would be RE-diculous! I would call CRO (yet again) and politely ask for guest services. Explain you just are concerned about the booking and now the category changes, I know you have called before but eventually you'll find the CM that can get you the correct info. Good luck!KOOK- I think they have been told to stick with the story that the BWI now has a Standard view and a boardwalk view for club level. I tried every way I could think of to explain my situation but she just politely stuck to the view and not room story. My problem with the whole thing is that the price that I paid (with discount) for a standard room falls in between the standard view and the boardwalk view. So will I get a refund if I receive a standard (garden view) or will I have to pay more if I receive a boardwalk view? When I asked she told me I would get the room I paid for so I gave up. I will just have to wait and see.
I'm not sure if that will work because I booked with the early spring discount and they have no openings for that anymore on any of my dates. I have been fighting a really bad cold and sound worse than a croaking frog so I have to wait until I get my voice back to try calling them again. Strangely I did get another hello type e-mail from IPO two days ago that was almost word for word like the one that I received a day or two after I booked. I sent them a thank you e-mail listing my concerns and again except for the form letter saying they had received my e-mail and would be in touch I haven't heard a word from them. I'm sure most of the CL guests don't know about the change. I wouldn't if I hadn't looked to add a day.
