Older suv recall issue

So I have always had issues with my 2005 SUV (us made) shifting into neutral suddenly & I finally got a recall notice last year. Had one the year before saying it was an ignition switch, which it wasnt. So Happy moment they recognized the problem right- nope, they have yet to create a solution and seem fine with no ETA. I call & get nothing- unconscionable. Anyone know what I can do? Its a bad situation, I kept it for my teen drivers but its obviously not safe & Im not sure how to proceed

I'm having a little trouble understanding what you are saying. Are you saying that you got the recall notice, but the company has not yet set a timeline for when the part will be available to fix the issue? Generally if they send a notice and don't have the parts ready yet, the recall notice says that it's safe to keep driving until the part is available. If it was NOT safe to keep driving, the notice would definitely say that.

Have you spoken to the dealership? Perhaps you need to to talk to the manufacturers customer relations department? They have people that deal with problems and troubleshooting customer service issues.

Is there an option to fix the vehicle now, at your own expense and then have them reimburse you later? The customer service people from the manufacturer might be able to facilitate a solution of that sort.

I see, Yes you got it. It didnt say about being dangerous but suddenly sliding into neutral is very dangeous, I was complaining since I brought it home and the dealer kept saying it was my fault because I was banging into it but I'm way too short to hit anything. Usually happens on inclines & I need to throw it into park & turn the key off in ignition then turn it back on to get control. Spoken & dealt with dealer dozens of times plus automaker from recall notice number- get nowhere, they talk in circles & apologize. No way to fix it, as far as I know the part still doesnt exist.

I'd be talking to a lawyer about the Lemon law.

supersnoop said:

I'd be talking to a lawyer about the Lemon law.

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Exactly. Same thing happened to me many years ago with a Nissan maxima. There were 2 recalls and after numerous visits to the dealership because the issue kept happening, they offered me a refund for the car. Took the refund and left. It was a sunroof issue where it would leak. They would blame me that I was leaving it open which was not true. Finally they did a special test where they dumped 500 gallons of water on the car. Sure enough the roof leaked with the sunroof closed.

Lemon laws probably will not be applicable here - the vehicle is 10 years old. In my state of GA, the lemon law must be filed within the first 2 years, and very stringent guidelines must be met to prevail in the fight against the auto maker.

OP, I lemoned out a 2013 Nissan Pathfinder a year and a half ago. It was a royal PITA, and Nissan made the whole process as difficult as they could, fighting me every step of the way for almost a year.

For your issue, if the dealer isn't helping you out, I would speak to an attorney. I don't know if there are any laws in your state that would cover what you are going thru, but it might be your only hope.

I heard from multiple other people with my same year vehicle that Nissan would not repurchase. Their only option was to trade the vehicle in, take a huge loss and then purchase a safe vehicle for their family.

So I'm having problems following this. What was the remedy listed in the recall notice? Have you contacted the NHTSA to see what they say about the recall? (You can check your vehicle here: http://www-odi.nhtsa.dot.gov/owners/SearchSafetyIssues)

Its an 05 Jeep grand Cherokee Laredo that I kept for our teens in Pa winters. The co has attempted a few fixes but sent out the most recent notice last summer saying it would be resolved in October 2014. I have been calling & calling with zero eta on it. They say the trouble is from me hitting it but nothing does & the jeep doesnt turn completely off because the radio still works. So annoying. Ive been complaining for 10 years & am annoyed with the story about something hitting it, nothing hits it at all in the 10 years Ive had it. Even so, i wouldnt care about the story if its fixed in the end but apparently they are required to have come up with a solutiin but have not. I cant find any attorneys for this where I am either so Im not sure what to do... I would think one would be easy to find . Soooo frustrating

Time to part ways with the Jeep.

It's a ten year old vehicle. Sometimes it's best to just cut your losses and move on. This sounds like it might be one of those times, especially since the problem you are having is potentially dangerous.

You can part with it in a loss, tell dealership to trade it in for something else, older and safer.

Or call you local news station consumer reporter, tell the dealer what you are about to do and they may offer an amicable resolution. Frankly even if they fixed it, I wouldn't feel safe driving it.

Have you tried a different dealership? I found the recall notice, and it specifies that you should contact your dealer ASAP to have the software update completed, and if your dealership won't do it for some reason, I would suggest you call the number in the letter or try a different dealership. There's nothing in this letter to indicate that the update wasn't available a the time of the letter. ______________________________________________________________________________________ SAFETY RECALL N23 / NHTSA 13V-175 REPROGRAM FINAL DRIVE CONTROLLER MODULE Dear: (Name) This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Chrysler has decided that a defect, which relates to motor vehicle safety, exists in some 2005 through 2010 model year Jeep® Grand Cherokee and Commander vehicles equipped with Quadra-Drive II or Quadra-Trac II four wheel drive system. The problem is... The Final Drive Controller Module (FDCM) software on your vehicle (VIN: xxxxxxxxxxxxxxxxx) may unintentionally cause the transfer case to shift into the neutral position without input from the driver. This condition could allow the vehicle to move inadvertently while the vehicle is parked and cause a crash without warning. What your dealer will do... Chrysler will repair your vehicle free of charge (parts and labor). To do this, your dealer will reprogram the Final Drive Controller Module. The work will take about ½ hour to complete. However, additional time may be necessary depending on service schedules. What you must do to ensure your safety... Simply contact your Chrysler, Jeep, or Dodge dealer right away to schedule a service appointment. Please bring this letter with you to your dealer. If you need help... If you have questions or concerns which your dealer is unable to resolve, please contact the Chrysler Group Recall Assistance Center at 1-800-853-1403. Please help us update our records by filling out the attached prepaid postcard if any of the conditions listed on the card apply to you or your vehicle. You may also update this information on the web at www.jeep.com/ownersreg. If you have already experienced this condition and have paid to have it repaired, please send your original receipts and/or other adequate proof of payment to the following address for reimbursement: Chrysler Customer Assistance, P.O. Box 21-8007, Auburn Hills, MI 48321-8007, Attention: Reimbursement. Once we receive and verify the required documents, reimbursement will be sent to you within 60 days. If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov. We're sorry for any inconvenience, but we are sincerely concerned about your safety. Thank you for your attention to this important matter. Customer Services / Field Operations Chrysler Group LLC Notification Code N23

So I finally got someone & still zip, nada, no end it site for Recall p41. But get this, in the interim they now have a new one P73 so that can be done. Its just bananas