Staying @ Hard Rock Hotel, Portofino Bay Resort, or Royal Pacific Resort? Start here!

mgpan · Apr 7, 2015

cutielgr1 said:
I'm going to RPR in May for the first time. Any tips or advice.

Make any room requests in advance, but beware. I had requested to get at least one of Tower 1, high floor with theme park view in newly remodeled room. What i got at check-in at 1 pm was Tower 3, floor two, parking lot/bamboo view. Couldn't have been further from my requests if they tried. Worse was the room had a fully stocked minibar and not the empty fridge the new rooms have. However, when i went back to desk to request free fridge to store bottled water since they couldn't do any better than that with a room request made a month in advance and re-requested 4 days before check-in, a newly remodeled room in Tower 1 facing the parks had "just become available". Sometimes it depends on which front desk person you get at check-in. Also, as you may read elsewhere the nachos at the pool are huge! And the poolside movie at night with ice cream from the snack shed is a great way to wind down from a busy day.

simplymama · Apr 26, 2015

Do any of the Universal Resorts have connecting rooms available. We will be booking 3 rooms, but would like two to be connecting because we still have 4 children under 18?

macraven · Apr 26, 2015

simplymama said:
Do any of the Universal Resorts have connecting rooms available. We will be booking 3 rooms, but would like two to be connecting because we still have 4 children under 18?

yes, some rooms are connecting.
request that when you make your reservation.
if you have young children and need the additional rooms, they can block in advance, your room assignment for the request.

yolie912 · May 11, 2015

How many people have gotten their room requests at Portofino?

fflmaster · May 28, 2015

What room requests would you make if staying at Hard Rock?

Currently booked for pool view.

Also, if your a VIP Hard Rock member can you upgrade to a Deluxe suite automatically if available? Would like two queen beds with pull out sofa.

mickeydonalgoofyyyy · May 30, 2015

Hi! We will be checking in at RPR in 20 days for our first Universal stay! I have a few questions. I was wondering what the best bet of making a room request? Should we call, email, or fax? Also, how/when do we find out which of the 2 parks has early entry? Finally is the internet still $10 a day? Thank you so much! :flower3:

Mommy a Deux · May 30, 2015

mickeydonalgoofyyyy said:
Hi! We will be checking in at RPR in 20 days for our first Universal stay! I have a few questions. I was wondering what the best bet of making a room request? Should we call, email, or fax? Also, how/when do we find out which of the 2 parks has early entry? Finally is the internet still $10 a day? Thank you so much!

At RPR now, and we didn't make any room request, so can't address that. However, WiFi is free in the lobby (and you can get it at the pool) and you can connect up to 4 devices in your room for free. Between 4 and 8 devices, and it's $14.95 a day. As DH and I are techno-geeks it was worth it to us.

Mommy a Deux · May 30, 2015

Oh. and IOA currently has early entry, I don't see any reason for it to change in the next month, but the front desk or concierge can tell you. Barring that, there are signs on the way to the water taxi telling you that it is IOA that has early entry.

mickeydonalgoofyyyy · May 30, 2015

Thank you so much Mommy a Deux!

Mouskemom · Jun 5, 2015

What is the phone number for the front desk at Portofino Bay Hotel?

postalcop · Jun 21, 2015

Hi, I will be staying at Royal Pacific. ad was wondering , has any one used the washer/dryers? ,what buildings are they in and do they take coins or Credit cards?
thanks
Sue

damo · Jun 22, 2015

Mouskemom said:
What is the phone number for the front desk at Portofino Bay Hotel?

407-503-1000

Momma2PrinceNPrinces · Jun 23, 2015

Who do you guys suggest booking through? Looking at either 1 night @ RPR 2 nts @ CB or 2 nts @ RPR...
I currently have reservations through orbitz but read on another thread about cheaptickets? But also saw a TON of complaints online about them so their good prices make me nervous!

macraven · Jun 23, 2015

Momma2PrinceNPrinces said:
Who do you guys suggest booking through? Looking at either 1 night @ RPR 2 nts @ CB or 2 nts @ RPR...
I currently have reservations through orbitz but read on another thread about cheaptickets? But also saw a TON of complaints online about them so their good prices make me nervous!

in order for me to keep my loews youfirst status, i need to book directly thru UO/Loews
but if i wanted to book with a third party for the motherland, i probably would not be using the third party vendors.
i prefer to be the one that holds the reservation from the begining.
i know a ressie can be transfered back to the one that made it but i'm not willing to go thru that process.

cheap tickets and orbitz i thought were the same company or at least owned by the same group.
i could be wrong on that.

i read on a thread in these forums the discount limits were changed a few weeks back.
if there is not much of a difference between the rates of 3rd party vendors to UO, go with UO booking.

if the reservation you made prior and still holding is a large savings, stay with that.

if i read a lot of complaints about a booking vendor, i would be concerned also.

canadiankim · Jun 25, 2015

I booked with Cheaptickets and got a decent savings of around 25%. I was worried also about third party bookings but I contacted RPR and had our booking confirmed and also made our requests for the rooms.

Now nothing is guaranteed for the requests for the rooms, but the rooms are there and I have RPR reservation numbers as well as the Cheaptickets one so I don`t expect any problems.

sheila14 · Jun 25, 2015

I have stayed at all 3 resorts here is how I see it: if you love music and noise (especially by the pool) stay at HRH, if you want quietness and don't want to spend a fortune with hotel fees stay at RP but if you gave a few extra dollars and want the experience of a gorgeous hotel stay at Portofino and ask for a room overlooking the bay!! All 3 hotels are beautiful and worth the extra money to stay onsite.

MICKEY'S DREAMERS · Jun 28, 2015

How is the WIFI in the Royal Paific ? What about the room ? and in the common areas?
Usable for something like Skype?
Thanks

macraven · Jun 28, 2015

i've never had an issue with the wifi at rpr.
worked fine in my room, and throughout the lobby areas.

haven't skyped so no idea about that

purple hippo · Jul 3, 2015

fflmaster said:
What room requests would you make if staying at Hard Rock?

Currently booked for pool view.

Also, if your a VIP Hard Rock member can you upgrade to a Deluxe suite automatically if available? Would like two queen beds with pull out sofa.

Would like to know as well.....we are staying at the beginning of October. Thanks!

AussieBritTraveller · Jul 16, 2015

mgpan said:
Make any room requests in advance, but beware. I had requested to get at least one of Tower 1, high floor with theme park view in newly remodeled room. What i got at check-in at 1 pm was Tower 3, floor two, parking lot/bamboo view. Couldn't have been further from my requests if they tried. Worse was the room had a fully stocked minibar and not the empty fridge the new rooms have. However, when i went back to desk to request free fridge to store bottled water since they couldn't do any better than that with a room request made a month in advance and re-requested 4 days before check-in, a newly remodeled room in Tower 1 facing the parks had "just become available". Sometimes it depends on which front desk person you get at check-in. Also, as you may read elsewhere the nachos at the pool are huge! And the poolside movie at night with ice cream from the snack shed is a great way to wind down from a busy day.

Good to know this but I guess any requests I make ill take with a pinch of Salt, but would love a theme park view and high floor

Staying @ Hard Rock Hotel, Portofino Bay Resort, or Royal Pacific Resort? Start here!

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