Confirmation e-mail

goofy farmer · May 29, 2015

Any one else having trouble not receiving the confirmation e-mail after making a reservation. Made a reservation last week and never received one. So I called member service and they said they would send it again. Never got it. Since changed password and got that e-mail. Made another reservation yesterday and still no confirmation e-mail.

MrPTato · May 29, 2015

I made a reservation on Monday and got the email the next day...about 20 hours later.

DVC Doctor · May 29, 2015

I have had tremendous delays for email confirmations too.

mikelan6 · May 29, 2015

I haven't received emails either. I should be making printouts of confirmations just in case.

bellazachmom · May 29, 2015

I either get them with 24 hours or never get them ~ even if I call and request them!

I'm not sure what causes this but it is very frustrating.

disneyberry · May 29, 2015

bellazachmom said:
I either get them with 24 hours or never get them ~ even if I call and request them!

This has been my experience too. :sad2:

DVC Doctor · May 29, 2015

bellazachmom said:
I either get them with 24 hours or never get them ~ even if I call and request them!

I'm not sure what causes this but it is very frustrating.

I always feel more comfortable with an old school printout.

bellazachmom · May 30, 2015

I completely agree!!

Miss the days of the snail mail confirmations

LOUTED76 · May 30, 2015

I always received confy email but made 2 reservations the past 2 weeks and never received emails. They said they would resend and also mail out but told me since i see it online i really don't need the email. I just hope i am not missing out on getting orher emails besides the confy emails they send.

magicaldisney · May 30, 2015

bellazachmom said:
I completely agree!!

Miss the days of the snail mail confirmations

You still get this, just in a different way then we used to. Now it comes in the Incredibles packet.

paults · May 30, 2015

I get mine about 12 hours later

sgrap · May 30, 2015

I had the same problem, called and requested again . . Nothing. Checked all junk mail possible locations, nothing. Finally requested snail mail letter and received. We have Comcast, anyone else?

bellazachmom · May 30, 2015

magicaldisney said:
You still get this, just in a different way then we used to. Now it comes in the Incredibles packet.

I didn't know this!

Our last 4 DVC trips have been to VGC ~ no MagicBands so no Incredibles packet

goofy farmer · May 30, 2015

I e-mailed them and they replied that they would have their IT partners look into the problem.

disneyberry · May 30, 2015

Those Incredibles packets are really not a confirmation letter (not to mention a giant waste of paper, but at least they aren't sending a box with a flash drive anymore).

The info typed in the packets doesn't give the usual details that a confirmation letter contains such as guest names, points cost, etc.

sgrap · May 31, 2015

disneyberry said:
Those Incredibles packets are really not a confirmation letter (not to mention a giant waste of paper, but at least they aren't sending a box with a flash drive anymore).

The info typed in the packets doesn't give the usual details that a confirmation letter contains such as guest names, points cost, etc.

My confirmation letter that came snail mail when I requested it was a fairly typical confirmation letter. It wasn't a packet--but it is a VGC reservation. I have had this problem with some other e-mails as well from other companies. Sometimes I then give my alternative e-mail and they seem to come through there. I don't remember if I tried that with my DVC reservation, though.

cadale · May 31, 2015

I seem to never get a confirmation email anymore on the first try. I usually end up calling after three days and asking them to send it again; then I get it.

CMouser · Jun 1, 2015

I made a reservation last Tuesday and never received an email either. I called twice to resend but I never received those either.

sgrap · Jun 1, 2015

CMouser said:
I made a reservation last Tuesday and never received an email either. I called twice to resend but I never received those either.

I would recommend calling to ask for a snail mail confirmation letter. That is the only way I received one.

TeeterTots · Jun 3, 2015

I emailed MS to merge my reservation and they apologized in the response that no email confirmation had been sent prior and that it was brought to IT attention and should be corrected soon. That wasn't even my concern. Impressive.

Confirmation e-mail

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