It is right at her shoulders or below her shoulders? We did it after they started the Anna and Elsa hairstyles, but just before they formally made the changeover from Studio 365 to the Anna and Elsa boutique. DD had just cut her long hair off to shoulder length where it touched, but was not much, if at all, below her shoulders. She was dressed in her Anna coronation dress. She was told her hair was too short for either the Anna or Elsa hairstyles. We asked if they could just do the front part and then leave the back in the ponytail they pull it into as they do the style if it was too short for the stylist to get it into the full Anna or Elsa bun in the back, and were told no. If they could not do the full hairstyle by finishing the bun in the exact manner it was meant to be, they would not do any part of it. They offered DD the hairstyle they now call the "cool as ice" hairstyle which is the same as the Bibbidi Bobbidi Boutique courtyard package hairstyle (where they make the tight horizontal rows of hair all around the head with the rest pulled back into a very tight ponytail with a couple of strips of colored hair like pink and purple stuck in). DD had previously done that hairstyle at the BBB and absolutely hated it as it was too tight and hurt her head. At that point, they still had the option for some of the other Studio 365 hairstyles and one of the stylists came up and said she could do the bow hairstyle on DD- so we did that and DD absolutely loved it. Since becoming the A&E boutique I think they have gotten rid of all of the other cute hairstyles and are limited to 4 - Anna, Elsa, Olaf (another bun style) and the Cool as Ice. I will say that although they told us no, I have since seen pictures on here of girls with hair about the length that DD's hair was that have gotten the Anna and Elsa hairstyles, so maybe they have gotten better at doing it, or are now able to modify the bun a little, with hair that is not as long?